3.0
Details
Tried placing order with one click to send to address other than mine, resulting in duplicate order placed. Intended order sent no problem to Michigan. Unintended order sent to my home in Florida -- 2 large cartons. Contacted 3rd party seller (Costzon) within 3 hours...
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ID
#1441562 Review #1441562 is a subjective opinion of poster.
Location
Sarasota, Florida
Service
Amazon Shipping Service
Cons
  • Run around i got and no help
  • Shipping and delivery
  • Customer service not understanding the problem
Reason of review
Poor customer service
Loss
$100
Preferred solution
Coston/Amazon needs to have delivered goods picked up and returned
1.0
Details
Had prime,failed on 4 orders.the videos are so old.i can go to the store and get it same day.imstead of paying for slow shipping and overt lies. Just like eBay the bubble will burst.and tons of American's will be unemployed. While that lex luthor bald Soros clown pays...
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5 comments
Anonymous
#1674106

Great post! I had the same impressions of South Korea while I was there.

I came to South Korea directly from Japan, where I spent 3 months. I got used to calm Japanese people waiting in the line to enter the metro and then I landed in Seoul and nearly died in the metro.. Your budget is really small considering the fact you paid for all of your acommodation.

I totally recommend CouchSurfing, I saved a lot using CS. Regards Ross Alisha

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ID
#1441116 Review #1441116 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon messed up again

1.0
Details
Ordered a book set for my daughter as a gift. Was supposed to get free next day delivery (by December 21). It is now December 25, i.e. Christmas, and this set has yet to arrive. Called customer service and was told that my daughter would have to wait until the 27th to get her gift. This is unbelievable... Second time in two months that Amazon has completely messed up and left me in the short end of the stick. Guess I should start thinking about whether I want to renew Prime when it expires... Especially, with other companies offering similar shipping without the membership fee.
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ID
#1432882 Review #1432882 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
Service
Amazon Shipping Service
Reason of review
Order processing issue
Ordered a rug in a 9x12. Amazon sent me a 5x8. When I called to inform them about the size issue, they first tried to tell me I was mistaken. When I told them to look more carefully at the order they acknowledged that they sent the wrong size and I was ensured that...
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ID
#1432880 Review #1432880 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
Service
Amazon Shipping Service
Reason of review
Not as described/ advertised
My favorite comment from talking with Amazon reps was the person who they transferred me to in "Logistics" who said "it was out of her control" and there was "nothing" she could do. But assured me they SHOULD hopefully arrive by the 26th... Yay. I will put my daughter...
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ID
#1432487 Review #1432487 is a subjective opinion of poster.
Location
Naperville, Illinois
Service
Amazon Shipping Service
Reason of review
Order processing issue
As I consistently checked status of the order, one t-shirt status was changed to arrive on 01/02/19. I accepted it because the other t-shirt still reflected it would get here on 12/24/18. This morning I checked status and it reflected it was going to arrive on...
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1 comment
Machele
#1618560

Actually, given that Amazon's shipping arrival dates of late bears no resemblance to reality, there was no real guarantee that the package they said would arrive on the 26th would actually show up on your doorstep----or, if delivered by the USPS to some stranger down the street or not at all. Amazon may use carriers like FedEx but specifies the use of FedEx Smartpost which means FedEx delivers to the local post office which is supposed to deliver to you.

Which is not always the case. This method is cheaper for Amazon but rather haphazzard due to the inefficiency of the USPS. At least you cancelled the order and stores are still open tonight, Christmas eve. This is why paying online for anything other than a credit card is so dangerous.

At least, with a credit card your money is not gone instantly as with a debit card.

There are many other places to shop online than at Amazon. Try some.

ID
#1432353 Review #1432353 is a subjective opinion of poster.
Location
San Diego, California
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon - Yet again order is late

4.1
Details
Yet again an order I placed with Amazon using prime 2 day shipping did not arrive on time. Everytime my orders go through Louisville Kentucky coming to Pittsburgh Pennsylvania they never arive on time. When i call i get told the same thing it is a hold up in transit. This time it went from Texas to Kentucky and sat their for 28 hours before sending to Pittsburgh. They leave your order sit over a day and wonder why I am pissed.
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ID
#1430607 Review #1430607 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Service
Amazon Shipping Service
Reason of review
Order processing issue

Amazon - Scam shipping dates

3.3
Details
amazon prime lately has extremly bad shipping habits they advertise a certain time or date that your package will be there but dont sit and wait you can bank on getting that pachage at least 2 to 3 days later,all these sellers also charge taxes on most of the items you purchase so really how much are you saving I am going back to Ebay where they dont charge taxes and at least you know they do advertise fast shipping.VERY BAD FOR BUSINESS AMAZON PRIME.BOOOOOOOO
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ID
#1429649 Review #1429649 is a subjective opinion of poster.
Location
Newark, New Jersey
Service
Amazon Shipping Service
Pros
  • Products
Cons
  • Shipping and delivery
  • False guarantees
Reason of review
Problem with delivery
Preferred solution
fix your horrible delivery problems

Amazon - Order 4 months late, they say Please Wait!

4.3
Details
In early September I ordered marking pens for a Christmas project for a customer. On December 7th it still hadn't arrived. I called Customer Service and they said they had no idea why it never shipped. They canceled the order and placed a new one which they promised would arrive by Dec. 12. That one also never shipped. When I called again on Dec. 14th, again they had no answer why it didn't ship and once again canceled the order and placed a new one. This time they promised it by Dec. 19, today. On Dec. 18 the status showed as not shipped so I called again. They gave all sorts of excuses and said it would ship at 8 AM today, Dec 19 and would be here today. As of 4 PM it has still not shipped and when contacting customer the Rude customer service rep just said it will ship and just wait, then disconnected me. I have to refund the $100 to my client who won't do business with me again. That's what I get for ordering 4 months early from Amazon. Yes, I am a Prime member, lot of good that did!
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ID
#1428527 Review #1428527 is a subjective opinion of poster.
Location
Kokomo, Indiana
Service
Amazon Shipping Service
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution

Amazon - Promised delievery date not met

Ordered a Christmas present on Prime after researching several products with several that could not meet the date, this one was chosen basically because it supposedly could be, with a supposed delivery date of 20 Dec. Once ordered I got an e-mail saying it would be delivered 27 Dec. Since there is no way to talk to anyone I chatted with someone online, and during that chat I got an e-mail saying we would now get that product 24 Dec, and I relayed that still is not a 2 day delivery and doesn't meet our needs. At the end of my chat they basically told me they would push my issue up the chain. When I got off my chat I got another e-mail saying I would now get it 27 Dec again. I got back on the chat again and this time there was again no resolution but I was actually told it would be delivered 2 days after it was available which means their 2 day prime delivery is worthless if somewhere in the fine print they say that because the order page did not say that. I spent a good hour chatting with them to end up with them to telling me it may be available 21 Dec for shipment and I should just wait and see (like another promise of maybe helps me now). I will find somewhere else to make my order where they will hold their promise so my grandkids won't be sad and it won't look like we don't care. Who wants to celebrate Christmas two days later??? During this chat I got an e-mail saying the date was moved back to 27 Dec. Pretty sure they don't know what is going on or just plain lie to you.
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1 comment
Pooty M
#1615572

Online merchants, as well as all the carriers, are getting overwhelmed the week before Christmas. I ordered my entire Christmas list from Amazon the first two weeks of Dec & received everything including an overseas product.

When you hem and haw around, your action caused your disappointment & outrage. Shop earlier to maintain your expectation.

ID
#1427902 Review #1427902 is a subjective opinion of poster.
Location
Madison, Wisconsin
Service
Amazon Shipping Service

Amazon - Package delivered but not received

2.7
Details
Hi, On December 3th, 2018, I bought 10 items which were delivered in 2 packages and it is supposed that both of them were delivered in the same day (7th december). However, I only received one. The missing one has this Tracking ID 1ZY8A3980328107834 I ask for my refunding because I travelled and do not need them any more. Thank you, Maggie Avila Salas
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ID
#1427376 Review #1427376 is a subjective opinion of poster.
Location
Baltimore, Maryland
Service
Amazon Shipping Service
Reason of review
Problem with delivery
Loss
$81
Preferred solution
Full refund

Amazon - Fusterating

I ordered 20 items on Amazon only 14 of the items were delivered correctly the others were marked as delivered but they were not . In the spand of 3 days they managed to lose every package that was supposed to be delivered in the three days one of the packages even had a signature of a person who doesn't even have the same name as me but yet it was delivered even though I'm 100% sure the address was not even similar at all
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1 comment
Machele
#1611111

If you go to each item or order's tracking at Amazon you can find out who was supposed to deliver the packages. Odds are, that the USPS was involved as the end delivery agent.

Amazon and FedEx, in my experience are both using the post office to deliver packages. The problem is that the post office is rather inept and labels packages as delivered when they are not; delivers a day or two after it gives a delivered time and date; or delivers to someone else.

Contact Amazon and tell them the package(s) were not delivered to you and request either a re-shipment or refund. Their site says to wait 36 hours to do this, indicating they know there is a problem with the post office delivering their packages.

ID
#1420941 Review #1420941 is a subjective opinion of poster.
Location
Louisville, Kentucky
Service
Amazon Shipping Service

Amazon - Black Friday Deal Nevr shipped

2.7
Details
Amazon offers free 2nd day shipping. On Cyber Monday Nov 26th I ordered 99.00 Bose Head Phones for 49.99 for my Daughter for the holidays. There was no indication at the time of the order that the Item was out of stock. "Two Weeks" and they still have not shipped the order. The Customer Service team was useless in letting me know when the Headphones would be back in stock and would ship.
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ID
#1420310 Review #1420310 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Amazon Shipping Service
Pros
  • Variety of products
  • Price
Cons
  • False guarantees
Reason of review
Poor customer service
Loss
$50
Preferred solution
Deliver product or service ordered
3.1
Details
In south Florida Amazon delivery is BS nothing is arriving on time and you get a text saying they tried to deliver but couldn’t. How is that possible considering I do not live in a gated community??????? I am sick of this and it’s seriously stressing me out as I have...
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2 comments
Anonymous
#1609684

I live in Memphis and this just happened to me today. The package was supposed to be delivered on the 6th no less.

What's even more funny about this is I was in my kitchen and saw the van do a circle in my cul-de-sac then leave. They literally drove down my street to make it appear like they tried to deliver then said I wasn't home. Earlier this week they decided it was OK to drop my and my neighbors' packages on the ground at the street because apparently delivering them to our houses is an inconvenience. It's not like there's an issue with packages being stolen nowadays or anything and leaving them on the street doesn't make it that much easier for package thieves...

I'm giving Amazon one more chance to make this right and then I'm canceling Prime after 5 years as a customer. Plenty of other retailers have two day shipping and only use FedEx or UPS whom I've never had an issue with.

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ID
#1418445 Review #1418445 is a subjective opinion of poster.
Location
Elizabeth City, North Carolina
Service
Amazon Shipping Service

Amazon & USPS Shipping Sucks

Now I get regular trips to the post office to pick up my parcels. This is a royal hassle!
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ID
#1407704 Review #1407704 is a subjective opinion of poster.
Location
Hopkinsville, Kentucky
Service
Amazon Shipping Service
Reason of review
Problem with delivery