Product: Amazon Shipping Service Clear all filters (0 of 189 reviews match)
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I ordered from Amazon, opting out for the FREE (?) shipping (this "FREE" does not calculate the expense of mental frustration associated with FedEx=InEpt!!!!). The order was placed on 16th--shipped on the 17th-- 18th came within a stone's throw of the designated...
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Anonymous
Xitor

Same thing happened to me. The package arrived in Hebron Ky a half hour from where i live , sat there for 3 days , then shipped to Grove City Ohio 2 hours away from my hous...

Anonymous
milkyway

why do you cry like a baby? you are a *** head.

Product
Amazon Shipping Service
#290482
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Paid $40 for 2 day shipping, Amazon sends wrong item. Reship takes 10 days.

My mothers home was burglarized last week. Two days ago an emergency came up and she needed to go out of town for 1-2 weeks. She was understandably scared of leaving the home unattended. I told her not to worry, I would buy her a security system on Amazon and have it shipped in 2 days (which cost me an extra $40. Which is OK, I was paying for convenience.) She received it today, on time, as promised - BUT THEY HAD SHIPPED THE WRONG ITEM!! I hurried to re-order the item only to find 1) Amazon was out of stock and the 3rd party reseller was charging $30 more than I initially paid and 2) Their 2 day shipping would cost $194!! (that is not a typo. 194 dollars.) I had no choice but to get standard shipping and now the item she should have received TODAY will arrive in 10 DAYS and cost me $30 more. Their customer service is a JOKE. I was offered a $30 credit - Gee, thanks. That isn't even going to cover the gas I'll need to drive the 6 hours to her house to receive and install this thing. They just lost a long time customer.
Product
Amazon Shipping Service
#287201
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This is reply from Amazon.com denying truthful information. This amounts to Amazon protecting bad practices (Adorama retained order from me through deceptive mail and did not honor commitment): ============Excerpts from Amazon's mail Dear ..., Thanks for submitting a...
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Anonymous
Karen S..

MY recommendation is to learn from this event and avoid Adorama Camera. Adorama screwed me too. Dishonest merchant. AVOID.

Anonymous
Helen Oster

Thanks for the positive feedback; sad that the OP didn\'t ever get in touch or I\'d have been able to help him. Helen Oster Adorama Camera Customer Service Ambassador Hel...

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Amazon Shipping Service
#271950
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Dishonesty at Amazon.com

I placed an order at Amazon.com. They have a program called Reward Points that is tied to their Amazon Credit Cards through Chase Bank. I intended to use the remaining reward points and then charge the remaining balance to the Amazon credit card. If I didn't use the points, I would have selected a different form of payment all together. Well, instead of following my payment instructions, their system threw out the points and charged the whole amount to the Amazon card. I became aware of this through an email I received from Amazon. I immediately contacted their online live chat customer service (I saved this conversation), and the person assured me that there was no problem. Repeatedly the individual misled me, saying that I did not need to cancel the transaction and that the points were used. As I thought, the transaction left out the points. If, as the customer, I knew that there was a problem from the information I had received from Amazon, then the representative knew as well, for their records included the same information I had. I was lied to and misled by this online representative for some unknown reason. All I can assume is that Amazon intends to cheat people with the Reward Point program. And, I should add, that the customer service department, following my complaint, offered me a $5 credit and the right to return and repurchase the item. They do not understand the problem! It is about dishonesty in their employees, and they do not seem to comprehend that it has wasted hours of my time, not to mention their resources because they are paying for the shipping as well as paying the payroll of the employees involved in this issue. The moral of this is that Amazon appears to be cheating people with their Reward Points program, and that they value their dishonest employees over their customers. I suggested that they give the $5 credit to the representative who lied to me because the company obviously values them more than the people who buy their products. I intend to avoid using Amazon and to warn others of their underhanded method of doing business.
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Amazon Shipping Service
#260782
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Amazon and Fedex

I have spent thousands and thousands over the years ordering from Amazon.com. The service used to be excellent but suddently they started using FedEx Smartpost and no matter if I pay extra or not, my order will sit somewhere for days. Right now a book has been sitting in the Denver facility for two days. I live 2 hours away. Then I predict it will come to my town in Buena Vista, Colorado and sit there for two days. The facility is a half mile away from my house.Then to the P.O. for a day. SmartPost is dumbpost.It is not Amazon's service that I am complaining about but their use of Fedex Smartpost as their carrier. The Post Office has told me that Fedex Smartpost doesn't leave the Denver facility until they have enough to make the trip worthwhile. I don't know about that. I rarely use the FREE shipping with Amazon anymore but pay and it doesn't seem to make any difference in shipping time. Wake up, Amazon.com!!!
Buena Vista, Colorado
Product
Amazon Shipping Service
#248632
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The decision of Amazon to contract with OnTrac is an insult to previously loyal customers who were willing to pay extra for better service and instead have received only terrible, unreliable service that clearly violates the contract of the Prime shipping service. ...
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Anonymous
Anonymous

NO STARS! On TRAC stinks and is an Unreliable carrier. Dangerous drivers, tossing packages in the middle of the driveway late at night, too lazy to walk up to the front door...

Anonymous
Freeatlast

I agree: OnTrac is really awful. Lying about delivery is not acceptable! They have caused me to shift me away from Amazon to other sources for my products.

Product
Amazon Shipping Service
#202553
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I always order stuff from amazon.com and when I had issues with shipping they always fix it or give me a refund. I have refered other people to buy from this website they have nothing but great stuff to say about the service they provide, I am addicted to amazon.com,...
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Anonymous
AMAZON.COM FRAUD COMPLAIN

Buyer, if you buy an item and the seller have comment on it, unless you buy it from the price offers page (most buyers do not), you will never see that comment nor you will se...

Anonymous
Amazon Issue

Customers be aware, when sellers update handling days Amazon does not currently reflect that causing you to think you will get items with extended handling right away but you ...

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Amazon Shipping Service
#179665
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Amazon billed me before I confirmed the order.

What happened to Amazon? They USED to be such a great company to deal with. I was still editing my order for a new camera when the confirmation email came through. It was impossible to change the order or the shipping address which they had taken from my profile but wasn't correct for this order. They don't even list their phone number on their website but I was able to google it. I was so frustrated that I cancelled the order and plan never to use them again. Also twice they billed me for a free shipping service I never ordered. They did correct the problem but the way they operate now feels very sneaky to me.
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Amazon Shipping Service
#134107
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I ordered one item from Amazon.com LLC on 11 December 2007. The item was listed as IN STOCK. I opted for Free Shipping, as the item was over $25. THIS ONE ITEM WILL NOT BE SHIPPED UNTIL 17 DECEMBER 2007. If you are looking to receive something from them BEFORE...
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Anonymous
webshopper

umm, with the free supersaver shipping, they do tell you your order may be delayed 3-5 business days. if you want it faster pay for shipping, the free shipping gives you groun...

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Amazon Shipping Service
#108726
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