Amazon only takes positive reviews

3.8
Details
I encountered a similar problem. I tried to write a 1 star review on an obviously defective product. I used no outside links or profanity and my review was rejected. I then tried to review another product with one star and the same thing happened.
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ID
#1258686 Review #1258686 is a subjective opinion of poster.
Service
Amazon Review Listing
3.3
Details

Update by user May 23, 2018

after my 3rd contact to amazon about their unwarranted deletion of my reviews and prohibiting me from any further reviews on amazon.com, i received notification that they reversed their deletions of my reviews and reopened my ability to review items on the site. i...

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2 comments
Machele
#1468287

Of course you can stop being a customer of Amazon. Just don't go to their site. If you really feel the need to order something online, go to one or more of thousands of online retailers on the web.

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Resolved
ID
#1239357 Review #1239357 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • Amazon reviews stacked with sellers deleting bad reviews
Reason of review
stacked review process
Loss
$1
Preferred solution
restore my 100 reviews over 10 years of being an amazon customer
I posted a review for the Amazon Echo Dot. After a couple of months it had amassed more than 200+ helpful votes. One day the review was gone. I contacted Amazon and received an answer from their Community Review Team stating that it was pulled because is did not meet...
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2 comments
Anonymous
#1461986

{{Redacted}}You acknowledge in this very complaint the reason why your review was removed. You had put a sentence at the end of your review asking for votes.

That was the reason, and you knew it. Yet you kept harassing Amazon CS demanding to know from them what part of your review caused it to get flagged even though you yourself know what it was. Now you're ranting that the review was pulled without justification? Huh?

But CS told you the first time why it was pulled, you crackpot. You don't get to argue that your review was pulled without justification just because you decided to reject CS's initial explanation and then started playing games with CS later. (Demanding from CS to tell you what part of your review got it flagged when it told you in plain language what it was right from the beginning.) That's not how reality works.And you know why it says nowhere in Amazon's TOS that people aren't allowed to "ask people reading the review to click the review was helpful if in fact it was helpful to them"?

Because Amazon didn't think it had to spell that out for anyone, since everyone had the self respect and the courtesy to not do that (asking for votes is gaming the Amazon reviewer ranking system). So, get over it.

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ID
#1229288 Review #1229288 is a subjective opinion of poster.
Service
Amazon Review Listing
Reason of review
Unjustified Actions
Preferred solution
My original review to be re-instated with all the "helpful" votes restored to my account and the review.
4.4
Details
I was banned by Amazon for ever leaving ANY review FOREVER. And that's Ok since I only left reviews to help other customers evaluate products. It was probably very clear from some of my book reviews that my middle of the road political leanings do not coincide with...
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5 comments
Anonymous
#1834030

Same here. As soon as I selected NRA as my Amazon Smile recipient, poof.

They banned me. I emailed them back and was told that the van was elected. About a week later I want to review a product I bought and was informed I had violated guidelines. I made the call, ask them what it was I did wrong and would they mind showing me proof.

For snidely I was told we don’t have to. They banned me. I emailed them back and was told that the van was lifted. About a week later I went to review a product that lot and was informed I had violated guidelines.

I made the call, ask them what it was I did wrong and would they mind showing me proof. For snidely I was told we don’t have to. I informed them that it’s a shame because the money I had set aside for the next year‘s Amazon fee was going to be a donation to NRA in Jeff Bezos name. Probably not the best thing to tell them but I was pissed.

Went without it for a couple years and then frontier cable bought me a year so I went back. I figure hey I didn’t pay for it directly.

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ID
#1209989 Review #1209989 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • Banning reviewers without a specific reason
  • Censorship banning veviewers
  • Censorship
Reason of review
Censorship
Loss
$9999
Preferred solution
End the ban, stop the censorship. Reveal the real reason for the ban and censorship. Have a more transparent process when imposing censorship.

Amazon - Let the buyer beware

3.5
Details
Amazon will not post reviews that mention the damaged condition of items that were inadequately packed for shipping. Neither will they post reviews that mention large fluctuations in price of the same item within a short time span. When using Amazon, one would might believe that this is a one-stop-shopping type place to do your online shopping. But price comparison on the same item from multiple sellers is not so straightforward. Neither is obtaining product information. With some products, all that is posted is the front facing label. In a store, or in a more complete listing, you might be able to see the entire package and details of the additional contents of the product, or a listing of ingredients. I have also had repeated problems with the efficacy of Amazon's packing of items for shipping, mainly heavier items and especially liquid food items. I will no longer order these. Shopping online with Amazon is not as straightforward from a consumer's perspective as it could be.
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ID
#1178919 Review #1178919 is a subjective opinion of poster.
Service
Amazon Review Listing
Reason of review
Not as described/ advertised

Amazon Feedback Team don't have to follow their own rules anymore?

1.0
Details
Order ID: 113-2444034-6682602 Case IDs: 2234129561, 2233614401 To keep this short, somebody purchase one of my products, which is an IT Repair USB bootable flash drive. It has many utilities on it, which may help in various scenarios. I sold over 100+ units and helped lots of people with it. For one of the buyers it did not work, unfortunately and the buyer immediately left a 1 star SELLER FEEDBACK, NOT product review. The feedback left is not constructive, first of all for "Item as Described" it states: "No", also to quote it says: "IT DID NOT RECOVER ANY MUSIC I LOST OR ANY MOVIES I HAD ON MY P.C. PLEASE DO NOT BUY IT. YOU WILL RETURN IT LIKE I DID BECAUSE IT DOES NOT WORK " Now I can understand a frustrated customer and that either my flash drive did not help, or arrived broken or they simply did not read the instructions... I am ok if it is a 1-star product review, it happens… BUT! In no way this is fair for me to receive a 1-star feedback as a seller, which for such a small seller like me - hurts my store BADLY! Now, I have contacted the Feedback Team, initially stating that this is a product review and not a seller feedback. The response was brilliant: "I have reviewed your request for the feedback removal regarding the Order ID:-113-2444034-6682602, and found that buyer has received the item which do not work and buyer is unhappy with the same. In this situation, we are unable to remove the feedback because the buyer received the item which is not working." This sound to me like: "The customer was not happy and we don’t care about our own rules or guidelines - go to *** you!" And in addition to that they PREVENTED me from re-opening that case. That's just... I don't have any words to describe this... So I open a new case and once again: "Please be advised that buyer's concern is regarding the product being non-functional and the buyer is dissatisfied with the same.” So, they literally are saying themselves: "product being non-functional", and then ignore that it's a product review and not a feedback and immediately deny it with: "You may get in touch with the buyer and check what you could do to convince them to remove the feedback. If the buyer is unable to remove the feedback as per the instructions provided or 60 days time line is crossed, educate them to contact Amazon customer support to show their willingness to remove feedback…" THIS DOES NOT MAKE ANY *** SENSE! Also, not only, they just contradicted their own rules, they want me TO EDUCATE THE BUYER HOW TO USE AMAZON!!!!
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ID
#1058850 Review #1058850 is a subjective opinion of poster.
Service
Amazon Review Listing
Reason of review
Amazon support - NOT FOLLOWING THEIR OWN RULES!
Loss
$1000
Preferred solution
Full refund