Product: Amazon Review Listing Rating: 4 Stars Clear all filters (8 of 29 reviews match)
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4.1
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I noticed one day all my reviews were gone! I contacted Amazon via chat and they assured me it would be escalated to another team and fixed. I have never violated Amazon's review policies and always try to write professional reviews with lots of pictures and helpful...
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1 comment
Anonymous
#1600153

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully reviewed my account and found I was in violation.

Well it was obvious to me that was b.s. and this was a form letter so I replied to it stating: clearly you did NOT carefully review my account because if you had you would see I was innocent and restored my account!!! About 7 days later they replied saying my reviews and privileges were restored. I replied directing them to this site and letting them know this was a huge problem and not isolated.

So don’t give up! You have to complain at least twice before a human gets involved.

Review
#1378822 Review #1378822 is a subjective opinion of poster.
Service
Amazon Review Listing
4.0
Details
This is billed as a laptop case, in that meaning that its suitable for short business trips as it has a compartment at the rear that supposedly can be used for clothes. As a business traveller of 13 years I've had to cram clothes into small spaces to avoid the dreaded...
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Review
#1339281 Review #1339281 is a subjective opinion of poster.
Service
Amazon Review Listing
4.0
Details
Amazon - Fire TV Cube - Neat device, but it has its flaws
So far I don't really have any issues with this device. Works great, looks great, feels great. It's honestly a nice step up from the stick and the current fire tv. Though a few things that bother me would be that it doesn't have an aux jack (3 generations in and we...
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#1335503 Review #1335503 is a subjective opinion of poster.
Service
Amazon Review Listing
4.4
Details
I don't know what is going on with Amazon, but if this is how their customer service operates, I think this is the beginning of the end for them. Good prices can only get you so far - and now that I have started shopping on Ebay and Walmart, etc., I am getting free...
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1 comment
Anonymous
#1578651

Similar thing happened to me this week. I noticed one day all my reviews were gone!

I contacted Amazon via chat and they assured me it would be escalated to another team and fixed. I have never violated Amazon's review policies and always try to write professional reviews with lots of pictures and helpful info. I also do not receive anything for free and it's all purchased with my actual Amazon credit card, so they could easily verify every single purchase I've made. I don't review books, so not related to or friends with any authors.

Update: This morning I get a canned response saying I "violated their review policy" and that all my reviews were deleted and I can never post reviews again. Also, they say they cannot discuss it further and will not respond to replies. Seriously? Maybe because there is no actual violation and you have no legitimate reason you can use to explain your actions?

All that came AFTER having a very positive chat session with Amazon Help on how they were going to fix my account, had copies of all my reviews saved, etc. My take on it all... maybe it's not Amazon deleting them at all. Maybe they've been hacked and they really can't figure out why it's happening.

So now I have to wonder if my account is compromised. Why would they delete legitimate reviews when they allow "Vine Voices" and affiliate clicks? It sounds like they are deleting reviews from many people who have legitimately purchased and reviewed 100's - 1000's of products, yet Amazon doesn't really care about losing these loyal customers. I write reviews as a way of giving back and to try and help other buyers make informed decisions about purchases, because let's face it, not everyone has a huge disposable income.

I know I personally will sometimes read every single review before making a big ticket purchase, because I'm currently on disability. Sorry Amazon, but something smells fishy here and it ain't the seaweed wraps you sell.

Review
#1279872 Review #1279872 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • I was accused of not being honest
Reason of review
Poor customer service
Preferred solution
Reinstate my posting privileges
3.7
Details
I bought a wheelbarrow on Amazon, the seller shipped me the bucket for the wheelbarrow, but not the rest of the parts. The ad was clearly for the entire wheelbarrow with no other purchase possible. Seller (Home and Garden) told Amazon it was for tray only as they...
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Review
#1262130 Review #1262130 is a subjective opinion of poster.
Service
Amazon Review Listing
Pros
  • That they eventually provided a refund
Cons
  • Wont allow me to publish this experience on the review page
Reason of review
Not allowing truthful negative review
Loss
$1
Preferred solution
Allow me to publish this transaction on your review site without deleting it.

Amazon only takes positive reviews

3.8
Details
I encountered a similar problem. I tried to write a 1 star review on an obviously defective product. I used no outside links or profanity and my review was rejected. I then tried to review another product with one star and the same thing happened.
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Review
#1258686 Review #1258686 is a subjective opinion of poster.
Service
Amazon Review Listing
4.4
Details
I was banned by Amazon for ever leaving ANY review FOREVER. And that's Ok since I only left reviews to help other customers evaluate products. It was probably very clear from some of my book reviews that my middle of the road political leanings do not coincide with...
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4 comments
Anonymous
#1672155

I understand you 100%. You are completely correct.

Amazon did the same to me. As soon as you have been flagged as being conservative, they ban you.

Of course they don’t give that as the reason, they claim you violated some ridiculous rule, it’s nonsense. They are biased, and in the end it will cost them.

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Review
#1209989 Review #1209989 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • Banning reviewers without a specific reason
  • Censorship banning veviewers
  • Censorship
Reason of review
Censorship
Loss
$9999
Preferred solution
End the ban, stop the censorship. Reveal the real reason for the ban and censorship. Have a more transparent process when imposing censorship.
Tags
  • ethics violation
3.5
Details
Amazon will not post reviews that mention the damaged condition of items that were inadequately packed for shipping. Neither will they post reviews that mention large fluctuations in price of the same item within a short time span. When using Amazon, one would might...
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Review
#1178919 Review #1178919 is a subjective opinion of poster.
Service
Amazon Review Listing
Reason of review
Not as described/ advertised