Product: Amazon Review Listing Rating: 1 Star Clear all filters (5 of 29 reviews match)
Filter by rating
filters
Product:
Rating:

Amazon - Can't post honest reviews

1.0
Details
On multiple occasions I have tried to post reviews regarding issues with orders from Amazon. They have a policy of rejecting any review that they feel is negative or critical of them. They will label them as offensive or inappropriate. This is the actual review they called inappropriate: Still waiting for delivery. Received notification of delays with no explanation. Stay away from this product unless you don't mind waiting forever to receive what you paid for.
View full review
Review
#1695529 Review #1695529 is a subjective opinion of poster.
Service
Amazon Review Listing
Pros
  • Diversity
Cons
  • Delvery service is terrible
Reason of review
Poor customer service
Tags
  • Customer Service And Returns
1.0
Details
A seller is threatening me and Amazon doesn't care
I placed an order for some router bits that were fulfilled by Amazon. They ended up not being in stock, and I cancelled the order. The seller FIVEPEARS began sending messages demanding that I review them and their product, so I did. Amazon removed my reviews and...
View full review
2 comments
Arcenio
#1591157

It looks like the seller used Google translate to write his message. He probably doesn't speak a word of English.

View more comments
Review
#1391842 Review #1391842 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • Denying responsibility
  • Poor treatment of loyal customer
  • Allowing a seller to threaten me
Reason of review
Harassment, stalking, bullying, threatening
Preferred solution
FIVEPEARS must be removed from the Amazon Marketplace
1.0
Details
Yesterday two things happened: (1) I realized that Amazon has removed all my reviews (mostly book reviews) and (2) I was unable to post a negative review about a cellphone battery I received from an Amazon seller the day before that simply does not hold a charge...
View full review
1 comment
Anonymous
#1600166

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully reviewed my account and found I was in violation.

Well it was obvious to me that was b.s. and this was a form letter so I replied to it stating: clearly you did NOT carefully review my account because if you had you would see I was innocent and restored my account!!! About 7 days later they replied saying my reviews and privileges were restored. I replied directing them to this site and letting them know this was a huge problem and not isolated.

So don’t give up! You have to complain at least twice before a human gets involved.

Review
#1332205 Review #1332205 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • This site which is clearly run by amazon
Reason of review
Banned Reviews
Preferred solution
Let the company propose a solution
Tags
  • disputes
  • Bots
  • Review
  • Fake reviews
  • Robots
1.0
Details
This has to stop because its costing Amazon a lot of good quality customers. It's also costing the integrity of the entire review process at Amazon which is a huge part of why people purchase products there. Whoever is doing this at the review department at Amazon...
View full review
4 comments
Anonymous
#1600191

It is not personal, it is decided by a computer and not based on content. It’s based on contact with seller, being reported by other customers (so that technically can get personal but not by amazon employees) and deleting, revising, reposting reviews.

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully reviewed my account and found I was in violation. Well it was obvious to me that was b.s. and this was a form letter so I replied to it stating: clearly you did NOT carefully review my account because if you had you would see I was innocent and restored my account!!!

About 7 days later they replied saying my reviews and privileges were restored. I replied directing them to this site and letting them know this was a huge problem and not isolated.

So don’t give up! You have to complain at least twice before a human gets involved.

View more comments
Review
#1315178 Review #1315178 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • How the review department erased all my reviews for no reason
Reason of review
Deleting Honest Reviews
Loss
$1
Preferred solution
Let the company propose a solution

Amazon Feedback Team don't have to follow their own rules anymore?

1.0
Details
Order ID: 113-2444034-6682602 Case IDs: 2234129561, 2233614401 To keep this short, somebody purchase one of my products, which is an IT Repair USB bootable flash drive. It has many utilities on it, which may help in various scenarios. I sold over 100+ units and helped lots of people with it. For one of the buyers it did not work, unfortunately and the buyer immediately left a 1 star SELLER FEEDBACK, NOT product review. The feedback left is not constructive, first of all for "Item as Described" it states: "No", also to quote it says: "IT DID NOT RECOVER ANY MUSIC I LOST OR ANY MOVIES I HAD ON MY P.C. PLEASE DO NOT BUY IT. YOU WILL RETURN IT LIKE I DID BECAUSE IT DOES NOT WORK " Now I can understand a frustrated customer and that either my flash drive did not help, or arrived broken or they simply did not read the instructions... I am ok if it is a 1-star product review, it happens… BUT! In no way this is fair for me to receive a 1-star feedback as a seller, which for such a small seller like me - hurts my store BADLY! Now, I have contacted the Feedback Team, initially stating that this is a product review and not a seller feedback. The response was brilliant: "I have reviewed your request for the feedback removal regarding the Order ID:-113-2444034-6682602, and found that buyer has received the item which do not work and buyer is unhappy with the same. In this situation, we are unable to remove the feedback because the buyer received the item which is not working." This sound to me like: "The customer was not happy and we don’t care about our own rules or guidelines - go to *** you!" And in addition to that they PREVENTED me from re-opening that case. That's just... I don't have any words to describe this... So I open a new case and once again: "Please be advised that buyer's concern is regarding the product being non-functional and the buyer is dissatisfied with the same.” So, they literally are saying themselves: "product being non-functional", and then ignore that it's a product review and not a feedback and immediately deny it with: "You may get in touch with the buyer and check what you could do to convince them to remove the feedback. If the buyer is unable to remove the feedback as per the instructions provided or 60 days time line is crossed, educate them to contact Amazon customer support to show their willingness to remove feedback…" THIS DOES NOT MAKE ANY *** SENSE! Also, not only, they just contradicted their own rules, they want me TO EDUCATE THE BUYER HOW TO USE AMAZON!!!!
View full review
Review
#1058850 Review #1058850 is a subjective opinion of poster.
Service
Amazon Review Listing
Reason of review
Amazon support - NOT FOLLOWING THEIR OWN RULES!
Loss
$1000
Preferred solution
Full refund