I was an Amazon Prime Member and had used 7 months of my membership when my Yahoo email account I used for Amazon got breached. I closed my Yahoo email account and tried to update my Amazon account to my new email.
Simple, right? After 7 weeks of online chats, emails and 5 phone calls I finally gave up and closed the Amazon account since not one of the 9 different customer service reps could change the old email address to the new one. I was not given a refund for my Prime membership which I think they should refund since the closing of the account is due to their incompetency.
I cannot receive invoices or order information so the Amazon account is useless to me. I will be recommending to as many people as I can to avoid the Prime "RIP OFF" membership.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of prime membership. Please immediately contact the author of this review to discuss poor customer service of amazon prime membership and associated monetary loss in the amount of $45. Amazon needs to read this review and look into the issue (if any) according to poster's claims.