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I was charged $99.00 for a service I DID NOT ask for nor approve.

2 days ago I came upon a Year Old charge for $99.00 for Amazon Prime. I never approved this purchase.

One email with my complaint to Amazon cleared it up within 24 hours. My bank account was refunded the amount of $99.00. Good and Thank you.

BUT today I see I am once again being congratulated for opening an Amazon Prime Account for $99.00! I took care of it right away, but I'm being reimbursed only $91.08 (for something I did not order!)

Why does Amazon.com keep assuming I want this service? They just billed me for it after I made a purchase of a small ukulele. It makes no sense.

Do I need to just not make anymore purchases from one of my favorite companies? Please stop doing this.

Review about: Amazon Prime Membership.

Review #953428 is a subjective opinion of a user.

4.1
Privacy and Data Security
Turnaround Time
Product or Service Quality
Billing Practices
Diversity of Products or Services
Additional Fees
Price Affordability
Discounts and Special Offers
Warranty
Website
Delivery Service
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered
PRODUCT OR SERVICE
Amazon Prime Membership
Reason of Review / Monetary Loss Fast order processing / Not specified
Preferred solution Not specified

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Anonymous
Washington, District Of Columbia, United States #1245004
I have had the same thing happen . I rejected the free prime offer
and was still charged for a Prime membership and was not aware of the charge until 11 months later . I do my shopping at Eaby and it free shipping there and does not requires any fee . Called Amazon this week and Customer service says the $99.00 will be refunded and then will remove my cards form their files .

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