AMAZON PRIME MEMBERSHIP is not what I asked for

19 of 1057 Amazon reviews

I was charged $99.00 for a service I DID NOT ask for nor approve.

2 days ago I came upon a Year Old charge for $99.00 for Amazon Prime. I never approved this purchase.

One email with my complaint to Amazon cleared it up within 24 hours. My bank account was refunded the amount of $99.00. Good and Thank you.

BUT today I see I am once again being congratulated for opening an Amazon Prime Account for $99.00! I took care of it right away, but I'm being reimbursed only $91.08 (for something I did not order!)

Why does Amazon.com keep assuming I want this service? They just billed me for it after I made a purchase of a small ukulele. It makes no sense.

Do I need to just not make anymore purchases from one of my favorite companies? Please stop doing this.

This review is a subjective opinion of a user.
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Additional Fees
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Delivery Service
Price Affordability
Warranty
Turnaround Time
Product or Service Quality
Discounts and Special Offers
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Reason of review:
Fast order processing
Product or service
Amazon Prime Membership
Review category
Auctions and Internet Stores
review #953428

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Anonymous

Nov 23 #1245004 Washington, District Of Columbia, United States

I have had the same thing happen . I rejected the free prime offer
and was still charged for a Prime membership and was not aware of the charge until 11 months later . I do my shopping at Eaby and it free shipping there and does not requires any fee . Called Amazon this week and Customer service says the $99.00 will be refunded and then will remove my cards form their files .

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