Product: Amazon Prime Membership Clear all filters (94 of 94 reviews match)
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Beware of Amazon Prime - Subscription Practice On my recent visa credit card, I noticed a fee for $12.99 for Amazon Prime. I never signed up for this nor did I authorize this. I contacted my credit card company to indicate this was a fraudulent charge. I also contacted...
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1 comment
Anonymous
#1593157

I have the same problem and no one to contact at amazon to correct it. In my opinion this is fraud.

I was charged for prime tims and did not authorize it or sign up for it. Amazon is does not respond to the problem.

Review
#1389413 Review #1389413 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Problems with payment
I started to watch a movie include with my membership. I paused it so that me and my wife can watch it together. When we went to watch it, it wasn't free anymore. WTF! This is not the first time, but i'm seeing a pattern build up. If this is a way for them to get more...
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Review
#1386770 Review #1386770 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
bait and switch
Preferred solution
Stop this switching from being free to charging
For the portable hard drives I wanted to order I can go to Best Buy and order them for pickup so I have them this afternoon instead of waiting an interminable amount of time before Amazon quits thinking about shipping and actually puts my items in the mail. I've...
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1 comment
Anonymous
#1521129

Could not get onto site on prime day

Review
#1305127 Review #1305127 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Order processing issue
I have been buying from Amazon for well over a decade. For the most part I have been very happing purchasing through them. Just today I received a Fraud alert from my bank? The alert was regarding a charge from Amazon Prime. I noticed that they push this "service" big...
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Review
#1267224 Review #1267224 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Charged for Amazon Prime w/o consent
Preferred solution
Let the company propose a solution
2.3
Details
Being a prime member for years, however, in the past six months I have experienced a major decline in prime services. Merchandise more often doesn't arrive on guaranteed delivery time and customer service is rather disinterested on resolving any issues. This is a...
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1 comment
Anonymous
#1489223

That is what I have been experienced with my last 3 shipments!! One has never beenarrived, one was supposed to arrived in 2 days( which SHOULD BE the PRIME MEMBER does) but I got it 5 days later, and the last and worst one is the " SAME DAY DELIVERY" got delay and i will get it the next day.

When i was trying to talk the one of the customer service lady about my frustration, she was very not helpful and just asked me if i want have a refund or have me myself to call the carrier to re-delivered the items. That is very disappointed.

Review
#1265373 Review #1265373 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Problem with delivery
Amazon Prime Shipping is a joke
Amazon Prime claims to give FREE two day shipping. If you compare the prices, Amazon charges higher prices for items with Prime shipping. They were forced by a lawsuit to put a notice on their page stating that you may find the product at other sellers for a cheaper...
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3 comments
Anonymous
#1682976

my package is 4 days late and will most likely continue to get later. after being told about 3 times to wait for the package to go through because the 'bank is not taking too long and it *usually* takes a long time for expensive orders to be accepted'.

excuse me what?

I ordered something for 25 dollars the last time I ordered something from amazon and it took 8 days passed the promised delivery date so price has nothing to do with the time frame it takes. prime is just a scam and I am canceling my subscription after this next package comes (I am likely to never use amazon ever again).

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Review
#1235529 Review #1235529 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Not as described/ advertised
I haven't ordered anything from Amazon from over a year because the last time I did, they decided I wanted a Prime account without my authorization and charged me fraudulently. After a big battle I was refunded. Now a year later I decided I'd try again and they did the...
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Review
#1225698 Review #1225698 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Fraudulent charge
1.0
Details
I pay for prime and placed 2 different orders in a week. Both stated next day delivery. Neither came the next day as the are supposed to. I opened a chat with them and they told me I selected to do 2 day shipping even though I told them I didn’t and had screen shots of...
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3 comments
LH S
#1586122

#amazonispastitsprime

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Review
#1212916 Review #1212916 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Problem with delivery
3.2
Details
I have been a prime member for about 5 years now, and spend upwards of $5,000 a year with the service, mainly due to the isolated area of the country where i live. I can survive with the false claims of 2 day shipping, its better than driving 100 miles to a department...
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3 comments
Anonymous
#1716817

I am right there with you. I too am a Prime member with approximately the same spending rate and I too am cut off from giving reviews and asking questions about products. Amazon is chasing away it's best customers.

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Review
#1212410 Review #1212410 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Convenience and price
Cons
  • Being ignored after being a faithful customer for many years
  • Being treated like a criminal
  • Being insulted and falsely accused
Reason of review
insulting behavior by the company
Preferred solution
an apology
1.8
Details
I have been an amazon customer since theyvopened and i used to be happy with their service. Over the last year I have had more problems with amazon than ebay. Prime 2 day shipping now takes up to a week for items that are in stock. I recieved an empty padded envelope...
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Review
#1208594 Review #1208594 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Order processing issue