Amazon Prime Membership Reviews and Complaints
Clear all filters
(40 of 40 reviews match)
I have been a prime member for a few years. At first, the movies were fairly current, now, they feature the same old movies for months... and some have been featured for more than a year. They raised the price of a membership and then charge you for current movies at...
Read more
I found Amazon several years ago and considered them a Blessing because I was able to order so many things I need from them. I am a Prime member (I have to pay by the month because of my low income); I have bought 2 Kindles, the last one just this last Christmas..I...
Read more
00 for Amazon Prime. I never approved this purchase. One email with my complaint to Amazon cleared it up within 24 hours. My bank account was refunded the amount of $99.00. Good and Thank you. BUT today I see I am once again being congratulated for opening an...
Read more
Amazon Prime Membership Review
I was charged for a free trial of amazon prime after only two weeks. Have contacted customer service 6 times and am told they didnt charge me but it clearly shows on my bank statement that i was.
Amazon Prime Membership Review
I have been ordering a particular product from Amazon for several years. Today when I tried to order the same product, it had been designated for Prime members only. I will NOT be coerced into buying a membership I do not want and will be taking my considerable Amazon business elsewhere.
I was an Amazon Prime Member and had used 7 months of my membership when my Yahoo email account I used for Amazon got breached. I closed my Yahoo email account and tried to update my Amazon account to my new email. Simple, right? After 7 weeks of online chats, emails...
Read more
Anonymous
I'm front desk at a business complex and I'm SO over Amazon's (new) delivery service. Their subcontractors aren't remotely interested in delivering to the right place (most bu...
Amazon
Bishop, California
Product
Amazon Prime Membership
I didn't like
- Prime membership
For the 2nd time in a year, Amazon Prime video has stopped providing a series for free with no warning: Buffy the Vampire Slayer and Stargate Atlantis. All they need to do is post an availability end-date and the user could decide what to do. This is just rude. I...
Read more
Every time I have order a item it never arrives second day as I have paid for with PRIME. When contact them the same old *** about item not in a closer warehouse, etc. Even though it clearly states, available, in STOCK, for PRIME delivery. Then they tell you if their...
Read more
h.kitchener
The actual culprit may be the USPS, not Amazon. The post office has taken over a large part of Amazon's deliveries and in the main works well, but you must remember the post o...
Product
Amazon Prime Membership
I didn't like
- Attitude of non-customer solution
- Customer service
- Associates
We have been paying for prime for over 4 years now and have spent thousands of dollars ordering off Amazon, ordering multiple times per month. Up until the last few days I have been pleasantly satisfied. Now I am disgusted with Amazon, their customer service, and their...
Read more
I would like to express how frustrated and annoyed I am with the service I have been receiving with Amazon Prime. If you have members pay for a premium service like Prime, at least give them premium service. It all started with an order of an external hard drive and...
Read more
Product
Amazon Prime Membership
I liked
- Customer support representatives
I didn't like
- False advertising
AP hit my account this month and caused $100 in overdraft fees to rack up. I was sure I read that it would cost me only $10 or so to keep it monthly. They must have buried that opt-out yearly charge of $99 so that they could do this world-wide. What a scam! I got the...
Read more
h.kitchener
If you overdraft your account due to an $88 charge you have more problems than just with Amazon.
I will not be renewing my Amazon Prime because they do not honor their stated shipping policies. My latest experience with them sealed the deal. I ordered a product on 8/1, that was supposed to be delivered by 8/4. When it hadn't arrived by 8/8, I requested a...
Read more
I have had the same thing happen . I rejected the free prime offerand was still charged for a Prime membership and was not aware of the charge until 11 months later . I do my ...