Amazon Prime Membership Reviews and Complaints
Amazon - For membership
Yesterday I have paid Rs 329 for Amazon prime membership. But till now I can't open Amazon prime video or can't buy anything from Amazon without shipping charge. So please solve my problem. It's my request.
ID
Location
Durgapur, West Bengal
Service
Amazon Prime Membership
Amazon - Charge me a fee membership that I didn't sign up.
Taking money out of my account without my permission. They going by my old Debit card # and it was cut up by the bank cause it was scammed. How can you take it out and the card no longer exist? I got a new card and you don't have my card #. I want my money back. I did sign up for prime because I don't order often from y'all.
ID
Location
Edenton, North Carolina
Service
Amazon Prime Membership
Amazon - Terrible customer service. Going to yelp
Had a call today from a India phone center. Saying my prime membership was stopping this very day. I would be charged $99.00 to my credit card today if I don't cancel. I said I want to cancel. How do I go about doing that, and the guy hung up on me. I will never use Amazon anything again. Thanks for nothing!
User's recommendation: Don't use amazon prime !!
ID
Service
Amazon Prime Membership
Cons
- Fraudulent practices
Loss
$99
Preferred solution
Let the company propose a solution
Amazon - Dispute charges on my card
They charged me $119.99 by trying to unsubscribe to my Amazon prime.
User's recommendation: Nothing.
ID
Service
Amazon Prime Membership
Loss
$120
Preferred solution
Full refund
Amazon - I'm being charged for 4 accounts. I should only have one prime account.
Amazon stated they closed 3 accounts that we opened up. I should only have 1 Amazon Prime account. They refunded me credit, I don't understand why I'm still being charged for several open accounts that they closed.
ID
Service
Amazon Prime Membership
Pros
- Fast delivery options
Cons
- Being charged twice
- Hard to reach customer service
Loss
$40
Preferred solution
Full refund
Amazon - Prime membership amount has not been refunded
I ordered Amazon prime membership, amount has been debited from my account but membership has not been given and amount has also not been refunded I demand my amount back or else I complaint to the police station
ID
Service
Amazon Prime Membership
Amazon prime video issue
Cant use number provide I need to talk with customer service
ID
Service
Amazon Prime Membership
Cons
- Impossible to get customer service for this problem
Loss
$10000
Preferred solution
Deliver product or service ordered
Amazon prime not working properly
So my issue is that I've been paying for Prime for quite some time now and recently discovered that for the past few months I've noticed that prime is really not prime. What I mean by that is that my wife and I live in the same house and when I look for things that are on prime it gives me dates for a week out like regular mail. My wife looks up the same items (we tried it more than 5 times) and it gives her one-day options when I live in the same house. I started to notice when she would get her packages way faster. I do not get an option it's always a week later minimum.
ID
Service
Amazon Prime Membership
Preferred solution
Fix my account
Amazon - Charging me wrong price for prime
Amazon prime charge my card $128 card number ending 7331 I do not want a year subscription annual pay so can I please get a refund
ID
Service
Amazon Prime Membership
Loss
$128
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon - I have been unsuccessful in attempts to check my prime account because I am trouble ordering merchandise.
See above for my displeasure
User's recommendation: X.
ID
Service
Amazon Prime Membership
Pros
- Fast delivery
- Fairly good prices
Preferred solution
I am trying to buy products but am being refused. Also my password is not being accepted
Amazon - I am having money taken out of my bank account and I have a prime membership
I am having money taken out of my bank account that is not my prime membership account . I think I might have been hacked.
ID
Service
Amazon Prime Membership
Preferred solution
Let the company propose a solution
Amazon - Getting fraudulent charges on my card
To whom it may concern, I have received 2 charges from prime video in my checking account. One on 6/8 for 9.53 and 6/26 for 15.89. I don't even have an Amazon account. PLEASE CONTACT ME SO THIS DOES NOT HAPPEN AGAIN.
User's recommendation: Stay away from amazon.
ID
Service
Amazon Prime Membership
Cons
- I am unable to get a response from customer service
Loss
$25
Preferred solution
Full refund
Amazon - Billing
Excess billing . I have no idea what these charges are
ID
Service
Amazon Prime Membership
Pros
- Great company
Cons
- Unhelpful customer service
Loss
$40
Preferred solution
Full refund
Being billed for amazon prime in error
No one answered. Couldnt get anything resolved. What can I do now? And I dont like it saying pissed off. Because Im not. Just a miss understanding.
User's recommendation: Answer.
ID
Service
Amazon Prime Membership
Preferred solution
Stop taking out payments on my card that i didn’t authorize.
Amazon - You close my account "why"
They close my account i try calling them and they do not answer the phone i sent email and no respond
ID
Service
Amazon Prime Membership
Pros
- Customer service
- Costumer service
Cons
- Not doing their job
Preferred solution
Unlock my account , no reason to close my account
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