Manufacturer: Amazon Category: Memberships Clear all filters (27 of 27 reviews match)
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The first incident happened a year ago when I was not Prime. They took 72 hours just to charge my card, let alone get it fulfilled and packed and shipped! It was blamed on me being non-Prime. In a back-and-forth lengthy email exchange, I was offered a year of Prime for Free (I have it IN WRITING). They rescinded that offer and said that the CSR was out of line and they cannot do that. I therefore paid for the Prime. I sent a certified...
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3.8
I liked
  • Selection
I didn't like
  • Customer service
  • Prime illusions
  • Prime misinformation
#864364
I signed up for Amazon Prime so we could have access to the videos in January 2016. I was billed a total of $107.00 in January but was billed again in March. I could not find a way to discuss this problem and seemed to be going in circles on their website. So I contacted Bang of American and they removed one of the charges. However, the next day I no longer have access to any of the videos. A message on Amazon says I no longer have an...
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Anonymous

Anonymous What is Bang of American?

Anonymous

Anonymous Amazon is the most deceptive company on the planet. They engage in fraudulent accounting hiding expenses off balance sheet. Their prices are also the highest on the web. Searc...

1.5
I didn't like
  • No customer service available
#842224
I have been forced to pay AMAZON PRIME. I DID NOT GIVE MY PERMISSION TO CALMLY TAKE £79 FROM MY ACCOUNT. IT IS THE SNEAKY WAY THEY DO IT. THIS IS THE SECOND TIME THEY HAVE ADDED THIS TO MY ACCOUNT. I TOLD THEM BEFORE I DO NOT WISH TO JOIN AMAZON PRIME. WHEN ORDERING THEY GIVE NO CHOICE TO HAVE AND PAY FOR AN ORDINARY DELIVERY. THEY JUST FORCE CUSTOMERS TO PAY FOR SOMETHING THEY DO NOT WISH FOR. IT IS JUST SHARP DISHONEST WAY TO DO...
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I liked
  • Products
I didn't like
  • Prime payments they do not authorize
  • Amazon adding charges customers do not want such as amazon prims
#834485

Amazon Prime Membership Review

#936134
3.2
I was charged for a free trial of amazon prime after only two weeks. Have contacted customer service 6 times and am told they didnt charge me but it clearly shows on my bank statement that i was.
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Amazon Prime Membership Review

#664915
3.5
I have been ordering a particular product from Amazon for several years. Today when I tried to order the same product, it had been designated for Prime members only. I will NOT be coerced into buying a membership I do not want and will be taking my considerable Amazon business elsewhere.
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It's glaringly apparent the outsourced and so called "Customer Service Reps" (CSR) barely graduated middle school at this company. A month ago, I ordered an item for $10.00 and I was also charged a whopping $105.93 without warning. I tried to explain this to their CSR only to hear, "Oh umm ok ahh well maybe ahh umm." I then requested a refund-only to hear the same mumbling. I told the CSR I would resolve the matter on my own and ended the...
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Out of sudden 3 weeks ago my debit card was charged for an amazon prime membership despite the fact I had never submitted to amazon prime! It is good that I notice this from my bank statement, so that I canceled it right away, and they say they are going to refund in 2-3 days (it better be true). Whatever, but taking 49 dollars from your customer account for a try-out service that he/she doesn't want is super deceptive and cheap Amazon. I hate...
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4.0
I liked
  • Most of their products
I didn't like
  • Being stolen from
  • Amazon takes my money without consent
#795744
I have had nothing but problems with amazon, I purchased an Item some time back and now my credit card is on file w/ them, can't get the card out of there system, and have check the boxes don't use my credit card with out my ok , they just charged me for a prime membership I didn't want on an credit card that was not to be used at all, by there own records shows that they weren't to use the credit card, they say there refunding the membership in...
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I've recently found that Amazon advertises items as "Prime" and when I place an order, the estimated delivery date indicates they'll arrive in 2-days. About 12 hours later, I'll get an email stating that shipping has been upgraded to free-2-day shipping or that my ship date will be sooner, and discover that one or more of the items on an order won't ship for another 5-7 days. In some cases, I've selected items that cost more because they...
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Anonymous

Anonymous I've never experienced this until this past Friday.
Ordered a phone on 7/31 (2 day shipping)
Thursday 8/3/ notified it was shipped
Friday 8/4 notified it was being pr...

Anonymous

Anonymous I browse only prime items for the 2-day shipping and because I bought a prime membership. I get to my cart, and none of them are prime anymore. None of the colors or sizes. It...

Signed up for a free trial of Amazon Prime a year ago, not knowing I would be charged a membership fee at the end. Probably am oversight on my part so I let it go. I KNOW I clicked an option to NOT automatically renew my subscription. But guess what... They did anyway, and overdrafted my checking account. Getting the money from Amazon refunded was easy but now I have overdraft fees to pay. Prime is NOT worth the cost. Their streaming service...
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Beware of this charge from Amazon! I purchased two neck support pillows for $46 and 2-day free shipping. If you buy anything through Amazon and choose the 2-day free shipping, the following month your debt or credit card will be charged for Amazon Prime Membership after 30 days. It's in the fine print that you would never read. Below is the charge on my debt card. AMAZONPRIME MEM ($101.13) Beware of this charge from Amazon! I purchased two...
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I bought some Poison Ivy ointment a month ago. Now I find on my bank statement that the pigs at Amazon illegally charged my debt account $99. I hardly by anything from Amazon and this really burns me. The stuff they say I can get for being on there Prime account is a bunch of fluff and *** services. I hope there is a class action suit for this. I'll never use Amazon again. I will try to go to my bank tomorrow and turn in a report of theft. I...
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Anonymous

Anonymous Sorry you didn't READ where it stated you would be charged for the full prime membership if you do not cancel the 30-day trial.
Nothing illegal about it. It's your own faul...