Product: Amazon Prime Membership Clear all filters (53 of 53 reviews match)
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I purchased the Amazon Prime membership to get the 2 day shipping on my orders. After 2 months of trying to get anything from Amazon in the promised 2 day shipping deal they offered by signing up for Amazon Prime, I realized that either it came much later or was broken...
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1.7
Product
Amazon Prime Membership
I liked
  • Ease with which the deducted my money from the bank
I didn't like
  • Got no usable product for my money
#1093746
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The last 3 things that I tried to return (Prime member) they charged me shipping PER ITEM to drop off at UPS. This has never happened before. One thing I didn't need by the time it arrived. the two others were wrong size with no option to replace with the correct size....
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Anonymous
Anonymous

For the thing you no longer needed - that's your problem. Amazon isn't even obligated to accept that return. For the wrong sized items, this is very odd. I have never had a...

3.4
Product
Amazon Prime Membership
#1085586
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I purchased some products from amazon for my children then 30 days later I have an additional charge from Amazon on my Bank Account for Prime Service I never or have never signed up for this service. Because I don't use them all the time. How did I get signed up with...
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1.0
Product
Amazon Prime Membership
I didn't like
  • Amazon prime trial unautherized
#1074937
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Amazon Prime Membership Review

#937712
2.9
Details
I just canceled my prime membership.. 2 day delivery was a joke....i think amazon themselves are ok but its the UPS service that hires the dumb dumbs....get a better delivery service an ill be back.
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Amazon Prime Membership Review

#936134
3.2
Details
I was charged for a free trial of amazon prime after only two weeks. Have contacted customer service 6 times and am told they didnt charge me but it clearly shows on my bank statement that i was.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Amazon Prime Membership Review

#664915
3.5
Details
I have been ordering a particular product from Amazon for several years. Today when I tried to order the same product, it had been designated for Prime members only. I will NOT be coerced into buying a membership I do not want and will be taking my considerable Amazon business elsewhere.
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Show
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Website
If you can wait two days, go online and order from Amazon. Lower prices, easy returns, and customer reviews. We don't need to put up with poor service from the box stores. Amazon is taking business away from these giants. Buy locally? I will, when they treat me...
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Product
Amazon Prime Membership
#1050919
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I have never had problems with Amazon and I've been with them for about 7 years now. There are so many positives with the company itself. I've been a prime member for over 6 years now. I signed up for the free trial and knew that I would be charged the annual fee after...
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h.kitchener
h.kitchener

Amazon.com is very good except for their "guaranteed" two-day delivery for Prime members. They now rely mainly on the USPS for delivery which simply does not happen in many ca...

4.9
Product
Amazon Prime Membership
#1024990
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Been a happy Amazon Prime member for several yrs. The reasons I joined Prime was #1 I live in a rural area of Alaska that doesn't receive home USPS service nor do I have a PO Box. Our subdivision has a cluster of small mail boxes that is for letters only. If I receive...
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1.4
Product
Amazon Prime Membership
I liked
  • Joining prime was fedex shipping to my rural location in ak
I didn't like
  • Prime no longer shipping by fedex
#1020006
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I seldom order products online and would not benefit from an Amazon Prime membership. Free trial or otherwise. One time I checked my credit card statement to see a $1 charge to activate an Amazon Prime membership. I found a customer service number to report someone...
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Anonymous
Chathaven49

I signed up for the trial and it stated in the terms and conditions that you would have to cancel if you didn't want your card charged. You need to read the terms and conditio...

Product
Amazon Prime Membership
#1019801
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I've been an Amazon Prime Member for about two years. In those two years I've seen a decline in the delivery service. What was delivered in the two days as promised now takes longer for "processing". Recently they started delivering certain items by their own delivery...
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2.4
Product
Amazon Prime Membership
I liked
  • Product selection
  • Open box bargains
I didn't like
  • Charge for prime
  • Unfair treatment of their customer
  • Supposed prime benefits
#1019790
Reply to reviews
One of them was Kevin Roy amazon ID 1995- The customer service representative would not transfer me to the Customer Manager, they said, HE DOES NOT WANT TO SPEAK WITH YOU... Another customer service representative asked me WHY I HAVE SUCH DIFFICULT NAME....do they...
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luckydesertgirl
luckydesertgirl

I had been a Prime Member for about two years before deciding not to renew this year. Yes, I have experienced that rude customer service as well so I believe you. I've been ...

Anonymous
Anonymous

"9:00am until12:18pm. The people with whom I spoke were unpleasant"So you're trying to tell us that you called for 15 hours and only got the worst to the worst? C'mon.. Tell t...

Amazon, Montana Province
Product
Amazon Prime Membership
I liked
  • Delivery
I didn't like
  • Customer service
#1018778
Reply to reviews
Very disappointed in Amazon - service going downhill FAST
To anyone who has not yet signed up for or been pushed into Amazon Prime by Amazon itself, DON'T DO IT! Delivery is unreliable - over the last month more than half of my purchases did not arrive as promised, and as I live in the Dallas area, weather has NOT been a...
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2.8
Product
Amazon Prime Membership
I didn't like
  • How buyers are treated
  • Unhelpful customer service
  • Prime is not 2 day delivery
#1018579
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