Product: Amazon Prime Membership Rating: 1 Star Clear all filters (21 of 94 reviews match)
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Amazon Prime Members Beware!

1.0
Details

Update by user Nov 28

I just alerted Amazon of this review. Representative could care less.

Original review posted by user Nov 27

Up to hour 8 of chat and phone calls trying to correct Amazon applying my refund to a closed bank account, despite me telling the first rep to put it on a gift card. Their solution: Have me spend hour 9 and go down to my old bank and ask for a check. The last supervisor, Jane, from the states (who sounded just like an overseas rep) told me that Amazon's policy states PRIME members could only get refunds back to original payment methods. A regular shopper - not a Prime member - could get a gift card. My work around - never pay for another prime membership again.
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Review
#1717990 Review #1717990 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Company doesnt take responsibility for its mistakes
  • Horrible customer service
Reason of review
Poor customer service
Loss
$75
Preferred solution
Full refund

Amazon - Charge my card for a prime account I did not order

1.0
Details
So I ordered something from Amazon 6 months ago and found out they were charging my card every month for a Amazon prime account I did not order. when I tried to call customer service they were rude and they hung up on me three times. So I finally found a us number and finally got it cancelled! the best thing to do is never order from Amazon they'll put your debit or your credit card in for a prime account that you didn't order then they'll be rude to you I think they should just close down the whole site
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Review
#1660517 Review #1660517 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Bunch of liars
Reason of review
Made a whole bunch of unauthorized charges on my debit card
Preferred solution
Full refund
Tags
  • Ethics Violations
1.0
Details
After I posted this review on Amazon, they decide not post it because does not comply with their review policies. Where to complain for this kind of bad service. Here the original review I tried to post. I am paying a Amazon Prime service, and I have made an order that...
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Review
#1587544 Review #1587544 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amazon - Waste services and cheap movies in prime videos

1.0
Details
Amazon prime membership is a waste service and of money you don't even get good movies in prime video. apart from that they don't have 90% movies that are listed in IMDB. We need prime membership only for watching movies and series. Where we get quality content in Netflix and Hotstar. really this is a not satisfied service. Don't opt for the service is my opinion.
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Review
#1544427 Review #1544427 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Waste of time and money
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Tags
  • Waste Management Customer Service
  • No Value For The Money Spent
  • Prime Membership
1.0
Details
Amazon's opt-in is not transparent as it should be, and neither are the other options you have for shipping that should be along side the Prime option on the same page and in the same size. I found this very deceptive. There could be lots of people signed up and...
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Review
#1525630 Review #1525630 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Disguising a costly sign up to prime when choosing free shipping
  • Calling the shipping service free when it is not
  • Deceptive prime pricing practices
Reason of review
Pricing issue
1.0
Details
I placed a prime order on the 18th and had it processed on the 19th, so it was expected to arrive on the 21st. Well, the tracking page says the package arrived at a local UPS carrier the 21st and as of the 22nd, has since been stuck on "loaded on delivery vehicle"....
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Review
#1431608 Review #1431608 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Prime delivery service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund
1.0
Details
I called and chatted with Amazon about this issue: I have a big issue with Amazon Prime. I re-signed up for my student prime membership for $7.03. I went to check on my Amazon Prime account page and it charged me for the annual fee of $63.87 and another month charge of...
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1 comment
LH S
#1595146

Prime is a scam anyway

Review
#1390552 Review #1390552 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$70
1.0
Details
I pay for prime and placed 2 different orders in a week. Both stated next day delivery. Neither came the next day as the are supposed to. I opened a chat with them and they told me I selected to do 2 day shipping even though I told them I didn’t and had screen shots of...
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3 comments
LH S
#1586122

#amazonispastitsprime

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Review
#1212916 Review #1212916 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Problem with delivery
1.0
Details
On January 25, 2018, Amazon Prime pulled $100 out of my account for a year of Amazon Prime and an additional $11 for a month of amazon prime. I never ordered or asked for either of those. I cancelled my Amazon Prime account on December 29 all together...I had never...
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Review
#1186398 Review #1186398 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Amazon prime stole money from my bank account
Loss
$111
Preferred solution
Full refund
1.0
Details
Do not waste your money ! just another way to get your money shipping everything to the damn post office what happened to UPS ordered several thing all coming different days, so at least four r 5 days stand in line at the post office,what fun ! the movie are not good...
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1 comment
Machele
#1424325

If you order alot from Amazon, paying for Prime is a good idea. The only problem is Amazon's insistence now on having the USPS deliver most of their packages and this is where the main problem is.

The post office delivery is slipshod and most of their delivery employees seemingly without common sense nor a willingness to even get out of their vehicle to deliver the package. Today, a Saturday and after our mail had been delivered, I saw the postman drive up to the mailbox and put the package I was expecting in the mailbox. This is after I had walked out three hours prior to get the mail. The postman was just too lazy to drive into the drive and leave it at the door so it wouldn't be sitting in the mailbox all weekend.

And, of course most of these rocket scientists don't know enough to drop packages at the back door, you know, the door most people use instead of an unshoveled front entrance.

They will traipse through snow to the front door, not seeing no one uses it to set a package in the snow at a front door. What a crew!

Review
#1177415 Review #1177415 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Do not like customer service r shipping
Reason of review
Problem with delivery