Product: Amazon Prime Membership Clear all filters (53 of 53 reviews match)
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I have a monthly prime membership and decided pay for an annual membership. Since I was charged the monthly fee 6 days before I upgraded to the annual fee, I wanted to know would I have any reimbursement (pro-rated/full amount) for the monthly fee which I previously...
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1.0
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Amazon Prime Membership
I didn't like
  • Customer service
#1138722
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Prime membership promises 2 day delivery right? Not!...within the last 6 months we have, what customer service has described to me as "delayed" shipments. Why pay the membership, use Prime at purchase (which usually increases the cost of an item over regular options we...
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Amazon Prime Membership
#1133448
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Amazon - Trend in lying about delivery times
Having been a Prime Member for 10 years lately I have been progressively getting more and more exacerbated about the shipping. 1st - Prime 2 day guarantee is worthless. Why? Because as a Prime member you are already getting free shipping on Prime orders. Rarely do 2...
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Amazon Prime Membership
#1131829
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YEP, AMAZON PRIME SCAM

#1094587
3.9
Details
I had to order another product to get it delivered in two days instead of ordering it regularly from Prime which charged an extra $5 on the product, but I KNOW it was Prime charge for delivery. WATCH THEM. THEY ARE SCAMMING!!
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Amazon Prime Membership Review

#973864
Stop ripping off ur sellers
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Amazon Prime Membership Review

#950187
3.1
Details
amzon prime billied me $107.91 Nov.3 & $107.91Nov.4, sampled 3books in 1month did not wont prime.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Amazon Prime Membership Review

#944184
Twice now amazon have took £79 out of our account for amazon prime which we did not sign up for! Please be aware if you buy through them! It's only because I check my accounts everything that I noticed this! This time they took my account overdrawn I have incurred charges and the bill I had left the money in for was not paid (more charges)! We will be closing our accounts with amazon!!!!
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subsequently they had the audacity to bill me for their prime membership. they will not get a dime from me. crooked company. tried to resolve issue with amazon and their credit card department and that went no where. they have gotten so big they think they can take...
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Anonymous
purpleqn007

Well I've been a good customer for a while now!- but after seeing all of these terrible complaints by many customers- not anymore!! I won't be ordering from them again! Bye AM...

Anonymous
Anonymous1

How was account cancelled? It can't be done over the phone. The CSA will email you step by step instructions on closing the account. As for the Prime membership, if it was ...

1.0
Product
Amazon Prime Membership
I didn't like
  • Idiots in customer care with no authority to resolve a situation
  • Billed for prime after account cancellation
#1131375
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I being a Prime member look forward to the two day shipping. when I asked customer service at amazon can they expedite shipment sooner than estimated date of a week, they said they didn't know until I placed the order. then once placed order, they said oops cant do it...
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1.0
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Amazon Prime Membership
I didn't like
  • Ripped off
#1129197
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Amazon states "Guaranteed Delivery Date" at the time of checkout, and then changes the delivery date after you've already paid. Then they won't refund the portion of your Prime membership used up by the false delivery date. Does anyone know if there is any...
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h.kitchener
h.kitchener

Amazon's "guaranteed delivery" is a scam, of course as they cannot really guarantee anything when they rely on the various delivery methods, especially the USPS. However, Amaz...

Anonymous
Dana

Prime 2-day shipping is a thing of the past. Prime customers should not be told they will have guaranteed delivery. It's a joke. I was given a Prime Extension to make-up f...

1.0
Product
Amazon Prime Membership
I didn't like
  • Bait and switch tactics
#1112468
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I had an Amazon account that was ...somehow linked to their Prime Account - this includes a monthly $39.99 fee. But, I never sold anything on Amazon; I was only considering to do this. Then I notice a charge of my bank statement for $39.99. I never authorized it. When...
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ValuesTruth
ValuesTruth

ClosedAmazon did process the credit of $119.97 to my account. What's unfortunate with Amazon's activities - it appears to "presume" that potential sellers, somehow, will autom...

Anonymous
Ed Wisniewski

As of 10/05/17, I am still waiting for the 4th time that I was told that my refund is on its way. Amazon will NOT offer an immediate refund. Instead they promise it in 3 to 5 ...

1.0
Product
Amazon Prime Membership
#1108362
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I am so pissed at Amazon for arbitrarily charging me $107.17 for Prime for which I NEVER REQUESTED INFORMATION ON OR SIGNED UP FOR !!!!!!!!!!!!!!!!!!!!!! I was paying bills and always look at my statements and saw this charge. I immediately called Customer Service and...
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Anonymous
EJ

I've been waiting for 20+ days for a refund for the identical problem. I have been promised 4 times that a refund would be issued. I am still waiting. Amazon makes people erro...

Anonymous
Anonymous

I expect that if truth be told you at some point signed up for Prime (it really is a good deal). You may not have realized it when you did. Doesn't sound like you had any prob...

Product
Amazon Prime Membership
#1100865
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"Prime" now means FOUR to SEVEN days. When my membership is up, I am ending it..
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Anonymous
Anonymous

I have had the exact same issue, and their customer service keeps coming up with different excuses. First that it was because package hadn't shipped, then saying 2 day shippin...

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Amazon Prime Membership
#1100860
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Let me start saying it's not my first time placing an order on Amazon. On September 11, I tried placing an order on Amazon for Coleman grill and a few accessories. As I proceeded to check out, I noticed all of the items said Prime. I didn't purchase the Prime...
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Amazon Prime Membership
#1099546
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