Amazon Prime Membership Reviews

2.9
(14 reviews)
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AMAZON PRIME MEMBERSHIP is not what I asked for
AMAZON PRIME MEMBERSHIP is not what I asked for
AMAZON PRIME MEMBERSHIP is not what I asked for
AMAZON PRIME MEMBERSHIP is not what I asked for
00 for Amazon Prime. I never approved this purchase. One email with my complaint to Amazon cleared it up within 24 hours. My bank account was refunded the amount of $99.00. Good and Thank you. BUT today I see I am once again being congratulated for opening an Amazon Prime Account for $99.00! I took care of it right away, but I'm being reimbursed only $91.08 (for something I did not order!) Why does Amazon.com keep assuming I want this...
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4.1
#953428
I was an Amazon Prime Member and had used 7 months of my membership when my Yahoo email account I used for Amazon got breached. I closed my Yahoo email account and tried to update my Amazon account to my new email. Simple, right? After 7 weeks of online chats, emails and 5 phone calls I finally gave up and closed the Amazon account since not one of the 9 different customer service reps could change the old email address to the new one. I was not...
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2.4
I didn't like
  • Prime membership
#951079
For the 2nd time in a year, Amazon Prime video has stopped providing a series for free with no warning: Buffy the Vampire Slayer and Stargate Atlantis. All they need to do is post an availability end-date and the user could decide what to do. This is just rude. I have chatted with customer service both times and got nothing but "we're sorry, but this is the content provider's choice and we are helpless." I have suggested an end-date as...
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Every time I have order a item it never arrives second day as I have paid for with PRIME. When contact them the same old *** about item not in a closer warehouse, etc. Even though it clearly states, available, in STOCK, for PRIME delivery. Then they tell you if their 5-6 day wait is unacceptable then CANCEL your order. Their answer to customer fraud based in Breech of contractual agreement of paid for PRIME delivery. They are robot, parrots that...
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1.6
I liked
  • Nothing about the service
I didn't like
  • Associates
  • Dilivery excuse
  • Attitude of non-customer solution
#936996
We have been paying for prime for over 4 years now and have spent thousands of dollars ordering off Amazon, ordering multiple times per month. Up until the last few days I have been pleasantly satisfied. Now I am disgusted with Amazon, their customer service, and their lack of appreciation of their loyal customers who spend a lot of money that they could be spending elsewhere. We have always loved getting free 2 day shipping and rarely had...
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I would like to express how frustrated and annoyed I am with the service I have been receiving with Amazon Prime. If you have members pay for a premium service like Prime, at least give them premium service. It all started with an order of an external hard drive and case (#103-7583033-7891418). I ordered it with Prime's free two day shipping. I only received the case an hour after the expected delivery time. I contacted support via live...
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2.1
I liked
  • Customer support representatives
I didn't like
  • Terrible shipping service
  • False advertising
#927963
AP hit my account this month and caused $100 in overdraft fees to rack up. I was sure I read that it would cost me only $10 or so to keep it monthly. They must have buried that opt-out yearly charge of $99 so that they could do this world-wide. What a scam! I got the refund of $88, but by then the damage had been done. My bank will not refund the OD fees and I am seething. I will get my money back one way or another. Steal from me? You'll get...
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I will not be renewing my Amazon Prime because they do not honor their stated shipping policies. My latest experience with them sealed the deal. I ordered a product on 8/1, that was supposed to be delivered by 8/4. When it hadn't arrived by 8/8, I requested a refund which they did process. The product showed up over a week past the delivery date. Normally I would return it since I received a refund, but I will not be doing so this time...
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I recently purchased a special edition PS4, and less than 2 days later the price has dropped by $30 for prime members (which I am). The item hasn't even been delivered to me yet, and Amazon has refused to issue a partial refund. I'm highly disappointed with the customer service department and policies, especially for such a drastic change in price. Definitely considering cancelling my prime membership. .
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The first incident happened a year ago when I was not Prime. They took 72 hours just to charge my card, let alone get it fulfilled and packed and shipped! It was blamed on me being non-Prime. In a back-and-forth lengthy email exchange, I was offered a year of Prime for Free (I have it IN WRITING). They rescinded that offer and said that the CSR was out of line and they cannot do that. I therefore paid for the Prime. I sent a certified...
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3.8
I liked
  • Selection
I didn't like
  • Customer service
  • Prime bait and switch
  • Prime illusions
#864364

Amazon Prime Membership Review

#950187
3.1
amzon prime billied me $107.91 Nov.3 & $107.91Nov.4, sampled 3books in 1month did not wont prime.
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Amazon Prime Membership Review

#944184
Twice now amazon have took £79 out of our account for amazon prime which we did not sign up for! Please be aware if you buy through them! It's only because I check my accounts everything that I noticed this! This time they took my account overdrawn I have incurred charges and the bill I had left the money in for was not paid (more charges)! We will be closing our accounts with amazon!!!!
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Amazon Prime Membership Review

#937712
2.9
I just canceled my prime membership.. 2 day delivery was a joke....i think amazon themselves are ok but its the UPS service that hires the dumb dumbs....get a better delivery service an ill be back.
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Amazon Prime Membership Review

#936134
3.2
I was charged for a free trial of amazon prime after only two weeks. Have contacted customer service 6 times and am told they didnt charge me but it clearly shows on my bank statement that i was.
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