Amazon Prime Membership Reviews and Complaints
- Latest review first
- Most helpful reviews first
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon Prime Members Beware!
Update by user Nov 28
I just alerted Amazon of this review. Representative could care less.
Original review posted by user Nov 27
Up to hour 8 of chat and phone calls trying to correct Amazon applying my refund to a closed bank account, despite me telling the first rep to put it on a gift card. Their solution: Have me spend hour 9 and go down to my old bank and ask for a check. The last supervisor, Jane, from the states (who sounded just like an overseas rep) told me that Amazon's policy states PRIME members could only get refunds back to original payment methods. A regular shopper - not a Prime member - could get a gift card. My work around - never pay for another prime membership again.- Company doesnt take responsibility for its mistakes
- Horrible customer service
Amazon - Charge my card for a prime account I did not order
- Bunch of liars
Amazon - Waste services and cheap movies in prime videos
- Waste of time and money
Ok we get it, you forgot to cancel your amazon prime trial. You figured you would use the trial period for the free shipping and cancel once your package arrived.
But then life distracted you and you didn’t respond to the emails because you literally forgot. We have all been there at one point or another. It’s just one of those life lessons we all get. Yep it blows chunks the monkey!
It’s a reminder that free really isn’t free and there is always a cost somewhere. I get you didn’t use it beyond that one instance but they made all of the benefits available to you during that time. It’s how a membership works. You pay for the right and availability to use a product or service.
Always be wary of ANY website that offers you a freebie for trialing their service. Never order a trial size item either or seriously discounted item either. Both lead to membership scams.
Do try and be adult enough to just admit the mistake though. I realize that admission may cause the cosmos to end as we know it seeing as nothing is ever anyone’s fault personally.
Amazon in Orlando, Florida - Delivery Dates NEVER gauranteed
- Disguising a costly sign up to prime when choosing free shipping
- Calling the shipping service free when it is not
- Deceptive prime pricing practices
Amazon - Must Delete Viewing History One Video At A Time
Amazon in Rome, New York - Free movie one day,Pay the next?
Thank You for Your Submission
Your comment is successfully posted.
How on earth are people this stupid? If your address is showing up as undeliverable in their system, it is an issue with the post office or it's simply that you are outside of the shipping area for whomever the shipper is on that product.
Happens sometimes. The drop boxes are literally the easiest thing on earth and if you can't figure those out....well.....