Amazon Prime Membership Reviews and Complaints
Amazon - Charged for prime and shouldnt have been
Didnt speak to anyone, directed to the website. The website isnt much help either
ID
Service
Amazon Prime Membership
Pros
- Great prices
Cons
- False amazon prime claims and lasership
Loss
$13
Preferred solution
Full refund
I have got locked out of my amazon account
They locked me out my account and wont let me back in. I sent the documents in
ID
Service
Amazon Prime Membership
Preferred solution
Be able to get back into my account
Amazon - Double payment on account
I'm being charged twice for my amazon Prime service (for many many months). Because of COVID19 they are not staffing the phone line
ID
Service
Amazon Prime Membership
Loss
$171
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney deducted twice for Amazon prime membership without any notice.
Dear sir/ ma'am, My name is Sunil Mandalia I had started with Amazon Prime membership on 23rd April and had paid for a years' membership on 30th April 2020 the amount of rupees 999/- was deducted from my account but I received a message from Amazon that I did not receive. Today, on 23rd may 2020 again that the amount of rupees 999/- for a years' membership has been deducted from my account without any notice. How can Amazon take the money without informing me? Please look into the matter and let me know. Regards, Sunil Mandalia
ID
Location
Mumbai, Maharashtra
Service
Amazon Prime Membership
Amazon Canada - It sucks
Shipping sucks being a prime member for over 8 years you would expect good service but no 2 days turns into 2 weeks that is ok this is the last time i will be renewing any membership 2021 we are done with Amazon alltogether
ID
Location
Lethbridge, Alberta
Service
Amazon Prime Membership
Amazon prime
SERIOUSLY??!!?? CHANGE AMAZON PRIME BACK!! The search, remove the are you still watching, WHY THE HECK WOULD YOU RUIN A GREAT SERVICE LIKE AMAZON PRIME??? With ridiculous Netflix and Hulu *** Why do yall think I stopped watching or using the other two?? Who do you people are telling us as adults how long we can watch tv? If I didnt want to continue watching a program I would turn the dang thing off! I dont need a prompting! I cannot sleep at night without the tv noise, no tv noise, no sleep. I am so glad yall dont suffer from it BUT A LOT OF PEOPLE DO! I would not wish it in my worse enemy! SERIOUSLY!!??!! Why ruin something that aint broke??
User's recommendation: I wouldn’t recommend ya’ll now.
ID
Service
Amazon Prime Membership
Cons
- New search system
- And the are you still watching
Preferred solution
Put amazon prime back the way it was. Get rid of “ are you still watching.”
Amazon - Cancel my prime
Ive never authorized prime . Charge on debit card 5/14 th $ 14.14 . I need to cancel my prime membership immediately . Lakmali abeysekera.
ID
Service
Amazon Prime Membership
Loss
$14
Preferred solution
Full refund
Amazon - Subscription membership issues
I am a metro pcs customer and amazon prime comes with our membership. Its not showing that I am a member and I have signed up. Please help.
ID
Service
Amazon Prime Membership
Preferred solution
I need my prime membership
Amazon - Account
I am locked out of my account
ID
Service
Amazon Prime Membership
Preferred solution
fix my account
Amazon - 2 credits cards charged with amazom prime membership
I have 2 credit cards being charged $14.06 for prime membership each month. Unable to speak to Customer Service Rep to rectify and drop boxes do NOT address this issue.
User's recommendation: Check credit card statements.
ID
Service
Amazon Prime Membership
Pros
- I like their products
Cons
- No live customer service
Loss
$72
Preferred solution
Full refund
Amazon - Don't answer phone
because they are charging me 14 dollars in my discover card if I have 2 membership can you explain to me
ID
Service
Amazon Prime Membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
You're taking money out of my account for prime. I don't even use Amazon but 2 times a year let alone use Amazon prime. I would like to be reimbursed for every month you've taken prime charges out of my account. I'm already broke because of this COVID19 crap. Y'all are...
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ID
Service
Amazon Prime Membership
Pros
- Cant think of any this week
Cons
- Charging me for amazon prime for 3 or 4 months
- Prime payments they do not authorize
Loss
$60
Preferred solution
Full refund
Unauthorized amazon charges on my credit card
I was charged for 119.00 on 5-6-20 for an amazon prime subscription that I do not have. Please remove from my bill. I was also charged 10.62 on my account that I did not purchase either. Thank you
ID
Service
Amazon Prime Membership
Loss
$129
Preferred solution
Full refund
Amazon - Prime membership
I was charged for a membership that I get free. Membership was canceled by amazon metro PCS shows I am still active on my plan now amazon wants me to pay for a year and they will refund me my money. My problem is why would I do that when I get it free with my phone service
ID
Location
Georgetown, Texas
Service
Amazon Prime Membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon - Shipping charges
I want to know why are you charging me shipping on this order 114-6535417-5856244 i thought it was free with orders of $25 or more with my amazon prime membership
User's recommendation: Double check your order before you place it.
ID
Service
Amazon Prime Membership
Pros
- Amazon prime prime service
Cons
- Never paid shipping before
Loss
$17
Preferred solution
Price reduction
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I thought I was alone so thanks for confirming ... what Prime membership (paid) was supposed to provide has long since gone away.
Despite a contractual agreement, Amazon has consistently, without proper notification, made changes.
They have misrepresented Prime Membership benefits while increasing membership fees ... without notification to Prime members of substantive changes.