Amazon Prime Membership Reviews and Complaints
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Customers Don't Like
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Customers Like
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For the portable hard drives I wanted to order I can go to Best Buy and order them for pickup so I have them this afternoon instead of waiting an interminable amount of time before Amazon quits thinking about shipping and actually puts my items in the mail. I've...
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Product
Amazon Prime Membership
Amazon Prime claims to give FREE two day shipping. If you compare the prices, Amazon charges higher prices for items with Prime shipping. They were forced by a lawsuit to put a notice on their page stating that you may find the product at other sellers for a cheaper...
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Bill Bixby
Yeah same here.....just cancelled that scam called "prime". Ordered a electric skateboard for a my daughters bday. Ordered prime shipping 2 days, was supposed to be here Tuesd...
Product
Amazon Prime Membership
I haven't ordered anything from Amazon from over a year because the last time I did, they decided I wanted a Prime account without my authorization and charged me fraudulently. After a big battle I was refunded. Now a year later I decided I'd try again and they did the...
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Product
Amazon Prime Membership
I pay for prime and placed 2 different orders in a week. Both stated next day delivery. Neither came the next day as the are supposed to. I opened a chat with them and they told me I selected to do 2 day shipping even though I told them I didn’t and had screen shots of...
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Amber
It would have helped if you had posted the screenshots here...
Frank Hansen
So I ordered an item from Amazon, I just received this text message from them, Delivered todayYour package was delivered. It was handed directly to a resident, I'm the only pe...
Product
Amazon Prime Membership
I have been a prime member for about 5 years now, and spend upwards of $5,000 a year with the service, mainly due to the isolated area of the country where i live. I can survive with the false claims of 2 day shipping, its better than driving 100 miles to a department...
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Product
Amazon Prime Membership
I liked
- Convenience and price
I didn't like
- Being completely unappreciated by a company i once respected
- Being ignored after being a faithful customer for many years
- Being insulted and falsely accused
I have been an amazon customer since theyvopened and i used to be happy with their service. Over the last year I have had more problems with amazon than ebay. Prime 2 day shipping now takes up to a week for items that are in stock. I recieved an empty padded envelope...
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Product
Amazon Prime Membership
Started getting charged for Amazon Freetime Unlimited even though my child doesn't use it. No way to turn it off without calling and experiencing the terrible customer service at Amazon. Same thing for Amazon Music Unlimited. My daughter has played a few songs she...
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Bookcrazy
Someone in your household HAD to approve the Music Unlimited. I know this because my son uses the free music streaming and the other day he wanted to hear a new song he had he...
Product
Amazon Prime Membership
Sometime in late 2017, I purchased something from Amazon. Shortly after I noticed an charge for nearly $80 for a Prime Membership, which I know I did not request. When I purchased the item, I remember seeing that I would have a 30 day free Prime membership. There...
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Product
Amazon Prime Membership
I placed a couple of orders with Amazon . .. and guess what? When I went online to double check the billing . .. there was a $100.00 'prime membership charge.' I called to have it removed . .. they were nice . . . almost too nice, as though they received a number of...
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Product
Amazon Prime Membership
I bought a children's book on Amazon and paid $10.00 plus shipping. This was a couple of weeks ago. Today I see a charge for $107 for a membership I did not want nor gave my permission to charge my credit card. How is this legal? This is unbelievable that Amazon can do...
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atomicgirl24_25
You probably accidentally clicked on a link that signed you up for membership. Amazon is getting pretty shady in how it allows customers to opt out of Prime. It used to be fai...
Product
Amazon Prime Membership
I didn't like
- Deceptive practices for charging membership without my ok
Select Reason
Could not get onto site on prime day