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Verified Reviewer

Amazon - Haven’t received my my refund for subscription cancellation

I had subscribe to free trial of Amazon prime after 1 month amount of 999 got deducted and I went to the website and cancel by subscription and it was write that the money will get written in my account in 7 days but it's been more then 1 month and I have not received the amount yet. So I request you to see in to it and refund my money
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ID
#1981451 Review #1981451 is a subjective opinion of poster.
Service
Amazon Prime Membership
Loss
$999
Preferred solution
Full refund

Amazon - Did not mean to subscribe

1.0
Details
Can not speak with someone. I did not subscribe to HBO or any other prime channel. I would like to know what device did this.
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ID
#1981167 Review #1981167 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Usually great service
Loss
$40
Preferred solution
Full refund

I got charge for amazon peime

I need to speak to someone to get refunded my 126 dollars I got charge
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ID
#1980111 Review #1980111 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Quality of products
Cons
  • Hard to contact
  • Refused to post my complaint on amazon
Loss
$126
Preferred solution
Full refund

Amazon - Prime video how to sign up questions, etc

No complaints at all---just not sure how to use some of the services you offer. For example, what do I do when I go to the grocery store you're partnered with do I give them an account number?
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ID
#1976123 Review #1976123 is a subjective opinion of poster.
Service
Amazon Prime Membership
Preferred solution
Just wanted to speak with someone....

Amazon - Refund

I want to cancel my membership
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ID
#1975701 Review #1975701 is a subjective opinion of poster.
Service
Amazon Prime Membership
Loss
$11
Preferred solution
Full refund

Amazon - Cancellation

I was charged for amazon prime please cancel and refund to my bank account. Phone number is ( 701) 381-8584

User's recommendation: Call before taking momey from accounts to let people know.

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ID
#1973640 Review #1973640 is a subjective opinion of poster.
Service
Amazon Prime Membership
Preferred solution
Full refund

Amazon - Primevideo

A recording came on saying Amazon is not taking phone calls BUT I want to use my Amazon video but you're saying my account is closed and CALL customer service. Im a 72 yr old prime customer that needs assistance
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ID
#1973278 Review #1973278 is a subjective opinion of poster.
Service
Amazon Prime Membership
Preferred solution
Restore my primevideo

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Verified Reviewer

Amazon - Canceled Prime Membership

3.4
Details
Thank you for contacting me regarding the Amazon Prime Membership. I finally closed out my Credit Card which I was being charged. Amazon never contacted me and nor refunded me.

User's recommendation: It's not worth it any more , despite the lower cost of items!

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ID
#1973077 Review #1973077 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Price and availabilty
  • Great prices
  • Lower proces
Cons
  • Canceling prime membership
Preferred solution
Apology

Amazon - Membership cancellation

I have not any prime membership,but each month 10 th deducting membership.plz cancel the same I have not used any services and unable to call customer service.and reverse the amount debited from my card
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ID
#1972726 Review #1972726 is a subjective opinion of poster.
Service
Amazon Prime Membership
Loss
$24
Preferred solution
Full refund

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Verified Reviewer

Amazon took money out my account

They took money out of my account I don't have an account with. Amazon prime
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ID
#1972711 Review #1972711 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • This site which is clearly run by amazon
Loss
$17
Preferred solution
Full refund

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Verified Reviewer

Amazon - Manage Prime Account - No Access

I have an Amazon Prime account associated with my email iD. I need to cancel the PRIME subscription to that account. However, I cannot do that because to log into that account - amazon requires me to enter an OTP. The OTP is being sent to my American Phone Number that is not working right now, as I am in India. I don't know how to get into my account and delete the membership as it is charging me every month which I cannot afford to pay right now. Please help to cancel the Amazon PRIME membership associated with that account or to at least help me log in so I can do it myself. Thank you in advance for your help.
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ID
#1968782 Review #1968782 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • I like amazon
Cons
  • Response time too muchno accountability to customers
  • Lack of customer support and lack of response from a manager
Preferred solution
Let the company propose a solution

Amazon - Can’t contact anyone for help

1.0
Details
So I had a card that got caught up for fraud and the bank wrongly reversed a bunch of payments to Amazon- not mentioned in the fraud post. Amazon sent an email on the charges that were reversed which I replied to in order to take care of the charges. Then they closed my account so I cant even log in to contact via chat( which my sister tried for me and cant get Shantanu to reply, its been almost 3 hours, and she cant even log out of chat) This is ridiculous, they have sent 3 more emails on the same issue which I have replied to with NO resolution- like they dont even read them Im so frustrated its been going on since May 29th and I need help to get this taken care of.
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ID
#1968310 Review #1968310 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Customer service
Preferred solution
Read emails to resolve account issues and unlock my account

Amazon - Can’t contact anyone at company to help with issue e

Had a card with fraud and it created issues with payment on some amazon purchases as bank closed card and reversed some payments to amazon which should not have been done Amazon sent one email which I responded to to take care of the issue but has since sent the same email 3 times without processing my response. I have no way to get in touch with them as they now locked my account so I cant get to a chat(which is useless anyways as my sister was on chat and didnt get a reply and cant even get out of the chat now) So how am I supposed to clear this up? Its ridiculous!
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ID
#1968283 Review #1968283 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Shipping
Cons
  • No way to contact to resolve issues
Preferred solution
Resolve account with email replies already sent

Amazon - My account dibit rs 700 with prime

My account was block i updated and it still blocked.please help call 3308347476
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ID
#1967038 Review #1967038 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Reviews from other customers
Preferred solution
My account

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Verified Reviewer

I want to cancel amazon prime

I want to cancel prime membership and refund my money 999rs please help me
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ID
#1966939 Review #1966939 is a subjective opinion of poster.
Location
Delhi, National Capital Territory Of Delhi
Service
Amazon Prime Membership
Loss
$999
Preferred solution
Full refund