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I was watching my favorite show, only to find out that after 2 seasons, the rest is not available in my country. So I got hold of customer service chat to esquire the reason.

I have never seen any VOD company do this. Well to my shock, the lady Mandy, was pleasant and said she would request this and explained everything. When I pointed out that this was the first time I have seen a VOD do this, I was again told to hurry up as I have been ideal for 2 minutes. I am sorry, not everyone is speed typing like Mandy.

The service is shocking, the streaming is poor.

In a world where there is competition in the market, I can only see Amazon Prime becoming the blockbusters of Video on Demand. Avoid using this service, save yourself and get something betters like Netflix, Disney etc.

User's recommendation: Just don;t use the service, wasting your time.

Preferred solution: If you want to be open to suggestions on the service, I will be glad to help, but not get treated like this because I am from Africa.

Amazon Pros: Easy to use.

Amazon Cons: Poor quality.

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