I am disgusted with my prime membership. I have had four orders that have not arrived in two days.
I order the item, it does not ever ship the same day as I order it. It always ships the following day. So my item ships on a Monday and does not arrive until Wednesday. I count that as three days personally, Monday, Tuesday and Wednesday....one, two, three.
I have spoken with a manager at customer service and he said he will forward it to the prime people but says that they won't refund my prime because I have used it. Seriously??? I did not know it was bad UNTIL I used it. Duh.
One of my orders with prime was ordered on Thursday and did not arrive until Monday. That is 5 days folks! Their explanation is that the clock does not start until the item ships. Gee so I am paying for 2 day shipping which could actually take the item 7 days to get to me because they did not ship the item until 5 days later yet gee it SHIPPED in two day.
What a sham.
Please do not EVER get prime. It is the biggest waste of money ever.
Product or Service Mentioned: Amazon Shipping Service.