Just one video of the many times my door cam has captured of delivery guys throwing packages. Several item have been broken as well.
Ever since I paid for Prime, I have found they do not use typical shipping. They use private services. Amazon, from india, replies with a scripted response! They do not care what so ever.
I have tried over and over to contact someone in the states that will actually speak to me about the situation.
Not one person I spoke to from any numbers I could find, led me to anyone who cares. All they are interested in doing is extending my Prime account.
I think I would be better off not using Prime and going back to the normal shipping to avoid the *** delivery services Amazon uses.
Further, if you check prices from Prime, you will most likely find the item(s) cheaper at your local Target, Walmart or other online stores. Amazon is not as cheap as you may think!
Product or Service Mentioned: Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Actually fix your delivery problems!.
Amazon Cons: Terrible delivery service.