Once is a mistake, but when orders aren't delivered on time on multiple occasions, that's a systemic problem. I will not be renewing my Amazon Prime because they do not honor their stated shipping policies.
My latest experience with them sealed the deal. I ordered a product on 8/1, that was supposed to be delivered by 8/4. When it hadn't arrived by 8/8, I requested a refund which they did process. The product showed up over a week past the delivery date.
Normally I would return it since I received a refund, but I will not be doing so this time because I am beyond sick of Amazon lying. The shipping label is dated 8/5 and the product was shipped UPS Ground.
Gee, I wonder why I didn't receive it by 8/4?
Product or Service Mentioned: Amazon Prime Membership.
Reason of review: Not as described/ advertised.
Store Location: Glendale, California