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Amazon - Hacked account

1.0
Details
Someone has hacked my account and keeps charging me for Amazon Prime movies I have not requested or watched. I have tried to contact Amazon multiple times this year and last year and have received no response.
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ID
#1982685 Review #1982685 is a subjective opinion of poster.
Service
Amazon Movie Rental
Cons
  • Not being able to call customer service line
Loss
$160
Preferred solution
Stop the *** into my account and give me a full refund for movies that were illegally charged to me.

Amazon - Problem with movie rental

1.0
Details
Well, becusse of COVID Amazon is not accepting phone calls for customer service inquiries.

User's recommendation: Don’t rent videos from smazon.

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ID
#1951671 Review #1951671 is a subjective opinion of poster.
Service
Amazon Movie Rental
Pros
  • Prime benefits
  • Variety and ease of ordering and quick shipping
  • Easy to navigate
Cons
  • Refusing to help
  • Cannot speaks to anyone from customer service
  • Will not fix rental services
Loss
$60
Preferred solution
Full refund

Accidentally rented a movie on amazon prime

3.8
Details
I accidentally rented a movie called parasite for 3.99 on amazon prime, which I am not interested in watching. I tried to cancel it but did not find any option for cancellation and refund of money. Please help.

User's recommendation: Please be careful.

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ID
#1905432 Review #1905432 is a subjective opinion of poster.
Service
Amazon Movie Rental
Loss
$4
Preferred solution
Full refund

Amazon - Removal of paid video access

2.8
Details
I have hundreds of fully purchased video on the Amazon cloud, which I did not download to a drive. They have all been readily available,until Starz came out. Since then several of those movies,including MIB 1, Pirates of the Caribbean 1&2, Knights of Badassdom and others now are only available on Starz at an additional charge. I paid full price for them. Complaints got canned responses to the first one and the appeal. Fraud is a legally problematic accusation. Chicanery,the shell game and the ole razzle dazzle come to mind. I wonder if this is a widespread problem. At least Netflix advises that availability is temporary! May beginto purchase videos from other vendors.
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ID
#1091326 Review #1091326 is a subjective opinion of poster.
Location
Spearfish, South Dakota
Service
Amazon Movie Rental
Reason of review
Problems with payment

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