Product: Amazon Membership Clear all filters (0 of 42 reviews match)
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Amazon prime signed us up for a membership 2 times in a couple months when we never order them, they gave us refund 1 st time , but they did it again and this time overdrafted my bank account now i have to wait 7 to 10 business days to get my refund, i should get it...
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Anonymous
Anonymous

I have a similar situation , amazon charged my credit card $ 99.00 without my permission for this prime thing which I never ordered from them. I bought a new phone and downlo...

1.0
Product
Amazon Membership
#808900
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A prime member, I was buying an item and they started cancelling the orders days after I placed them and they were in process ready to be shipped. Why? I bought too many! The price they wanted me to pay was 8 dollars over the regular store price. The demand was there,...
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3.5
Product
Amazon Membership
#806427
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Okay so since december 2015, i have been doing reviews for amz review trader with no issues, so i did the free trial of prime starting on Jan 24 2016, On feb 24th they took the $99 i authorized them to take for my prime membership, then a few hours later, i noticed all...
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Anonymous
Lorrie Y

me too. I tried to buy the domain boycottamazon.com, but they already have it redirected to amazon.com. SO I got buycottamazon.com join me!!

Anonymous
atlantic2

Same thing happened to me , no reason just all my reviews erased and banned . I have contacted then at least 4 times with no resolution. I cancelled my membership I did nothin...

Waitsfield, Vermont
Product
Amazon Membership
#801566
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Amazon Prime

I have cancelled my membership because Amazon Prime is $99.00 but then they attach a tax of $6.93 on to it bringing the total cost of membership up to $105.93. This is a recent added charge since I have been a member for a while now and it used to be $99.00 total. This is something cable and phone services do. They advertise their membership as one price but it turns out to be another after all the other charges are included. If Amazon chooses to follow this practice I choose to discontinue my membership.
5.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Product
Amazon Membership
I didn't like
  • Hidden charges in membership renewal
#798127
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This week I received a call from my wife on Weds 01/27 that there was a 99 dollar charge from Amazon on our checking account. I called Amazon, explained that I did not order nor did I want Amazon Prime. They were very nice and apologetic and refunded my 99 dollar...
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Anonymous
Anonymous

How long did it take for the overdraft redound?

5.0
Clinton, Indiana
Product
Amazon Membership
I liked
  • Selection and the customer service
  • Pricing
#781139
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Amazon - Prime

Amazon Fresh-You now have to spend $299 to use Amazon Fresh. I use it about four times a year. Who in their right mind would pay $300 a year to have groceries delivered four times? There is no way to opt out. Other grocery delivery places charge $10 per delivery unless you order over a certain amount. I spent 2 1/2 hours navigating their site only to find out at checkout that I had no choice but to cancel the order or sign up get my groceries and cancel. It took me another hour to reach someone as I originally thought due to their advertisement that this was some sort of add-on to Prime Now that allowed you to pick a set # of items you usually have to restock weekly and have it delivered. Imagine my surprise when I found out it was actually more of a delivery fee. I'm already a member of Prime and am growing more discontented with it as the 2 day free shipping is now more often than not ineligible for the items I purchase and the prime video changed their connection so now you have to scroll through all of their movies in no particular order to find something you actually want to watch. There used to be a lot of good shows and movies on it, they've removed a lot of them and you have to rent them now but the B movies and *** no one wants to watch is still on there. Amazon was doing so well for a while. They were anticipating our needs and growing in those areas. I don't know who is in charge of all the Prime stuff but they are seriously screwing it up and I'm about to cancel all of my membership here.
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Website
Product
Amazon Membership
I didn't like
  • Horrible customer service
#762246
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On Monday, December 21 I decided to give Amazon Prime a try and clicked on the 'start your free trial' tab on their web site. I watched s couple of shows...no problem. The next day, I noticed they charged my account $99. (They had my card on file so did not ask for cc...
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Anonymous
Anonymous

Your best solution with this type of problem is to report Amazon to the Better Business Bureau

Pine Lake, Georgia
Product
Amazon Membership
#760761
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I went on Amazon to look for some type of protection due to the fact that a lot of crazy things been going on where I live. I talked to a guy & he was telling me about the 2 Day shipping. I wasn't in a rush but he talked me into it. A month later, $99 was taken out...
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Anonymous
Anonymous

Maybe you should READ WHAT YOU ARE AGREEING TO BEFORE YOU SIGN UP! It clearly states you will be charged for the entire membership if you do not cancel your free trial. Own up...

1.0
Product
Amazon Membership
#756932
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Amazon - No Post Sale Protection or Support

I recently purchased Eheim filter which proved to be defective but I did not discover this until more than 30 days after the purchase. I found the problem when I opened the box which I discovered had already been opened and re-taped shut. After 30 days, Amazon will not acknowledge any issues related to the purchase and the vendor Fat Happy Pets of Nevada does not have any means for making phone contact. Emails to sales are ignored. I have been a major customer of Amazon. I would estimate more than five figures for purchases of products via Prime. I was extremely unhappy that I could contact Amazon to get help. They only allow for contact when it is to their benefit. Provisions making contact for situations where negative outcomes may occur for them do not exist. Needless to say canceled my Primer Membership and I will avoid using Amazon in the future. I find it hard to believe that a "Frequent Flyer" such as myself would get such shabby treatment. When you combine this with the fact that Amazon can be an expensive way to buy things, dumping the Prime membership is probably a less expensive outcome for me. My $261 loss will be offset by making more economic purchases from vendors that have post sale support.
Product
Amazon Membership
#750506
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Amazon Prime UK is a scam

Ever since they stopped using Collect+ for delivery, prime is no longer a one-day delivery service. The alternatives provided are not even close to collect+. And the third party delivery providers won't accept timing preferences or calling the customer. And the customer service guys are trained liars. All they talk is pre-templated ***. One *** just said he cancelled my prime membership from renewing next year. And when I check it after an hour in my account - it was still on auto-renewal. The guy I spoke to before him said - he added my delivery preferences to the order which was the biggest LIE of the year as another (Supervisor level *** when asked on the next day) was not an option for that order and he don't see any instructions left for the order by the previous fool.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Nottinghamshire, England
Product
Amazon Membership
I didn't like
  • Hidden policies
  • Amazon is so evil
#738410
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