Product: Amazon Membership Rating: 4 Stars Clear all filters (4 of 44 reviews match)
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Amazon - What customer service???

3.5
Details
I have been dealing with Amazon and Chase bank to cancel my membership, I even have letters saying it was cancelled and refunded dating a month ago. Yet again another bill with interest and late fees on something that I have dealt with twice before. Shame on Amazon for even dealing with Chase, they are a hot mess.
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#1069419 Review #1069419 is a subjective opinion of poster.
Service
Amazon Membership
Reason of review
Return, Exchange or Cancellation Policy
3.5
Details
A prime member, I was buying an item and they started cancelling the orders days after I placed them and they were in process ready to be shipped. Why? I bought too many! The price they wanted me to pay was 8 dollars over the regular store price. The demand was there,...
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#806427 Review #806427 is a subjective opinion of poster.
Service
Amazon Membership
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Amazon Membership Review

4.3
Details
Yesterday i noticed a charge on my credit card for amazon prime. I have never authorized a payment for prime membership! They did refund my money, but only because it was within the 3 day money back period. I immediately deleted all my cards associated with my Amazon account. They just lost a customer, but we are a dime a dozen.
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#685676 Review #685676 is a subjective opinion of poster.
Service
Amazon Membership
Reason of review
Problems with payment

Amazon Slower Delivery Times

4.0
Details
I signed up for Prime when it was $79 and was amazed that orders placed as late as 5pm still shipped same-day and arrived 2 days later. Amazon has since increased their Prime fees to $99 and now none of my orders ship same-day; not even those orders placed by noon! I've cancelled my Prime membership today, but I feel people should be aware that purchasing the Prime membership is more like getting a 3-day guaranteed delivery; unless you're an early riser and can place your order at the crack of dawn. However, if you're more like me, an impulse shopper, you'll never get your order in 2 days!
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Review
#644886 Review #644886 is a subjective opinion of poster.
Service
Amazon Membership
Pros
  • Product selection
Cons
  • No same-day delivery
Reason of review
Order processing issue
Preferred solution
I hope that Amazon will return to same-day delivery for the majority of products ordered. It's June; not Christmas!
Tags
  • 2 Day Delivery