Product: Amazon Membership Clear all filters (36 of 36 reviews match)
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Something has happened lately to Amazon. For years I heard from friends and family about Amazon's amazing customer service, the myriad of amazing products & expedited shipping. I signed up in Dec for ALL of my Christmas presents and EVERY SINGLE Amazon transaction has...
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Amazon Membership
#1067630
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I canceled my Amazon Prime account 8/26/2015. I checked my account today, 3/25/17 only to find out that they charged my account 2 years later. I contacted customer service to inform them of the unauthorized charge and I was told that I must of checked something online...
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h.kitchener
h.kitchener

Difficult to know exactly what happened and/or who is at fault, you or Amazon. The good news is that Amazon will refund the money as their customer service is rather reliable....

Amazon Amazon, Montana Province
Product
Amazon Membership
I liked
  • Very dissatisfied
#1025475
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I CALL THIS PLACE UP AND THEY SAID YOU HAD TO CANCEL MEMBERSHIP WITHIN TWO WEEKS I NEVER READ THIS ANYWERES .I CALL AMAZON THEY DON,T SEE THE CHARGES ON MY ACCOUNT BUT THEY DO BUISNESS WITH KSL PRIMELUXRY THIS PLACE IS A RIPPOFF WHILE ON THE PHONE I CAN HEAR TONS OF...
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Anonymous
Chathaven49

Most likely you got a spam email and it was not from amazon. I've got those too.

1.0
Product
Amazon Membership
I liked
  • Rippoff
#1021778
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Amazon - What customer service???

#1069419
3.1
Details
I have been dealing with Amazon and Chase bank to cancel my membership, I even have letters saying it was cancelled and refunded dating a month ago. Yet again another bill with interest and late fees on something that I have dealt with twice before. Shame on Amazon for even dealing with Chase, they are a hot mess.
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Amazon Membership Review

#685676
4.0
Details
Yesterday i noticed a charge on my credit card for amazon prime. I have never authorized a payment for prime membership! They did refund my money, but only because it was within the 3 day money back period. I immediately deleted all my cards associated with my Amazon account. They just lost a customer, but we are a dime a dozen.
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Amazon prime signed us up for a membership 2 times in a couple months when we never order them, they gave us refund 1 st time , but they did it again and this time overdrafted my bank account now i have to wait 7 to 10 business days to get my refund, i should get it...
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Anonymous
Anonymous

I have a similar situation , amazon charged my credit card $ 99.00 without my permission for this prime thing which I never ordered from them. I bought a new phone and downlo...

1.0
Product
Amazon Membership
#808900
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A prime member, I was buying an item and they started cancelling the orders days after I placed them and they were in process ready to be shipped. Why? I bought too many! The price they wanted me to pay was 8 dollars over the regular store price. The demand was there,...
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3.5
Product
Amazon Membership
#806427
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Okay so since december 2015, i have been doing reviews for amz review trader with no issues, so i did the free trial of prime starting on Jan 24 2016, On feb 24th they took the $99 i authorized them to take for my prime membership, then a few hours later, i noticed all...
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Anonymous
Anonymous

Amazon is a business. If they keep shipping free items and make nothing on it, they are going to retaliate. It is what it is.....a business. While I have spent thousands of...

Anonymous
Anonymous

This happened to me this morning I am waiting for a response from Amazon as I have emailed them twice now.

Amazon Waitsfield, Vermont
Product
Amazon Membership
#801566
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I have cancelled my membership because Amazon Prime is $99.00 but then they attach a tax of $6.93 on to it bringing the total cost of membership up to $105.93. This is a recent added charge since I have been a member for a while now and it used to be $99.00 total. This...
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5.0
Product
Amazon Membership
I didn't like
  • Hidden charges in membership renewal
#798127
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This week I received a call from my wife on Weds 01/27 that there was a 99 dollar charge from Amazon on our checking account. I called Amazon, explained that I did not order nor did I want Amazon Prime. They were very nice and apologetic and refunded my 99 dollar...
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Anonymous
Anonymous

How long did it take for the overdraft redound?

5.0
Amazon Clinton, Indiana
Product
Amazon Membership
I liked
  • Pricing
  • Selection and the customer service
#781139
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Amazon Fresh-You now have to spend $299 to use Amazon Fresh. I use it about four times a year. Who in their right mind would pay $300 a year to have groceries delivered four times? There is no way to opt out. Other grocery delivery places charge $10 per delivery...
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1.8
Product
Amazon Membership
#762246
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On Monday, December 21 I decided to give Amazon Prime a try and clicked on the 'start your free trial' tab on their web site. I watched s couple of shows...no problem. The next day, I noticed they charged my account $99. (They had my card on file so did not ask for cc...
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Anonymous
Anonymous

Your best solution with this type of problem is to report Amazon to the Better Business Bureau

Amazon Pine Lake, Georgia
Product
Amazon Membership
#760761
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