Product: Amazon Membership Clear all filters (0 of 42 reviews match)
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In September 2018, my fingerprint was no longer recognized my my Amazon app on my iphone. I tried logging in with my e-mail and password and was told it was incorrect. I tried to reset my password and never got the link in my e-mail. I e-mailed customer service several...
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1.0
Product
Amazon Membership
I didn't like
  • Being charged for services i could not access
#1453669
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I also have been banned forever from Amazon as of last week. I was always being emailed to please give feedback. I called customer service & talked to a woman so nice & she told me it was because I sent a pair of shoes back. So if something doesn't fit & you send one...
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Anonymous
Sue em

Sue 'em

Product
Amazon Membership
#1444310
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Before Amazon Prime, I would purchase items on Amazon, get free shipping, and receive the items sometimes the next day. Never more than three days. I live in NY. NJ and CT has Amazon locations that I've received my items from. Prime offers the same service I used to...
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Amazon Membership
#1327682
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Amazon - Terrible

I never aware that they charge me prime memership fee . When i checked out for 2-3 shipping. So they charge me memership fee. Ridiculous. Now i find out called them to cancel and refund my membership fee. They refused to refund me. This company is scram. Stolen money from everybody who like me.
1.4
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Product
Amazon Membership
#1253813
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So yesterday March 26 i called and talk to a rep and explain to her i called amazon last week about this rate and she told be that i needed to give my information to customer service and will make the rate change when current when current expires. And i would also...
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3.1
Product
Amazon Membership
#1220220
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I was charged for my membership that I did not agree to.what the *** is wrong with you people. what right do you have charging my credit card without my consent. I got my bill and I didn't know what it was for, how dare you charge my account for something I did not...
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Product
Amazon Membership
I didn't like
  • Do not like customer service r shipping
  • You cannot charge me for something i did not order
  • Fact you try to sell something you dont have
#1199186
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Amazon - What customer service???

I have been dealing with Amazon and Chase bank to cancel my membership, I even have letters saying it was cancelled and refunded dating a month ago. Yet again another bill with interest and late fees on something that I have dealt with twice before. Shame on Amazon for even dealing with Chase, they are a hot mess.
3.5
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Website
Product
Amazon Membership
#1069419
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Something has happened lately to Amazon. For years I heard from friends and family about Amazon's amazing customer service, the myriad of amazing products & expedited shipping. I signed up in Dec for ALL of my Christmas presents and EVERY SINGLE Amazon transaction has...
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Product
Amazon Membership
#1067630
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I canceled my Amazon Prime account 8/26/2015. I checked my account today, 3/25/17 only to find out that they charged my account 2 years later. I contacted customer service to inform them of the unauthorized charge and I was told that I must of checked something online...
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h.kitchener
h.kitchener

Difficult to know exactly what happened and/or who is at fault, you or Amazon. The good news is that Amazon will refund the money as their customer service is rather reliable....

Amazon, Montana Province
Product
Amazon Membership
I liked
  • Very dissatisfied
#1025475
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I CALL THIS PLACE UP AND THEY SAID YOU HAD TO CANCEL MEMBERSHIP WITHIN TWO WEEKS I NEVER READ THIS ANYWERES .I CALL AMAZON THEY DON,T SEE THE CHARGES ON MY ACCOUNT BUT THEY DO BUISNESS WITH KSL PRIMELUXRY THIS PLACE IS A RIPPOFF WHILE ON THE PHONE I CAN HEAR TONS OF...
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Anonymous
Chathaven49

Most likely you got a spam email and it was not from amazon. I've got those too.

1.0
Product
Amazon Membership
I liked
  • Rippoff
#1021778
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