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29 comments
1.0

Amazon lock my account for no reason Lock my gift card up for no reason. While speaking to customer service they are not able to resolve any issue its always ongoing. I spoke to Irma and she just said the same thing others has been saying for a whole week just wait 24hours.

User's recommendation: Beware when ordering through Amazon they will lock all information and there’s no one that you can actually speak to in regards. It’s like pulling with them.

Monetary Loss: $50.

Preferred solution: Deliver product or service ordered.

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#2333680

Great

#2322870

Amazon locked my account and took $127 left on my gift card. Is this the way they make their money.

I am basically poor. 71 years old. They ask me to name my last 3 purchases. I could Only remember one.

This was not good enough so they want unlock my account.

Told Me to start a new account with same email. This is stealing.

#2321682

Ur communist western..don see for China..western are communist.

#2299368

Their objective; Most amt of pay for least amt of work Get the Americans back on the phone instead of people we can't understand.

#2300514
@PissedConsumer2299368

Pull call centers to USA. Tired of not understanding customer service reps.

#2300697
@PissedConsumer2299368

No problem with equal opportunity but accents are illegible

#2302663
@PissedConsumer2299368

Every time I try to order anything off Amazon it's like on dealing with Walmart it's a bicker and fighting they want you to pay an arm and a leg Amazon does for item that you can go to the store and get they want outrageous shipping is shipping for a chair is outrageous I was going to order some patio furniture shipping was outrageous you can't buy anything without having some outrageous pricing and ignorant people representing that you talk to on the phone nasty so they don't care if they get any business or not I don't really care to deal with them they're a bad business bad Business Amazon is

#2321673
@PissedConsumer2299368

Agree 100%

#2298857

My experience with Amazon has been the opposite. Their phone associates are very helpful and always document our conversations via email. I am very satisfied with Amazon!

#2298606

You've got to go straight to a manager! I've lots of problems lately and ended up have to do this to get resolution

#2297999

Amazon did me wrong they promised me a 100.00 gift card, but for Apple iPhone when I told them I didn't own a iPhone they took it back and hung up on me after being on the phone with them for more than 45 minutes. That's not cool at all.

They say they will give you 50% off when you use your EBT CARD PROGRAM AND THEN THEY CHARGE YOU 14.99 I EVEN SEND THEM PHOTO OF MY EBT CARD FOR NOTHING.

REALLY PISSED OFF. LAURA COLON

#2300515
@Laura C Ctk

How do you think those without EBT card having to pay $199.00.This is just wrong.

#2293506

Amazon did the same thing to me . We were hacked. There is a warning on the News about Amazon scamers

#2294943
@Tiger M Ljo

"scammer" Two 'm's.

#2294946
@Tiger M Ljo

"scammers" Two 'm's .

#2293345

Typical customer service or more specifically the lack thereof!! They use currysuckers cow worshipping Indian scammers!!

All of these Indian POS need to be taken out and shot!! AMAZON IS A *** COMPANY AND WORSE THAN *** NON COUSTOMER SERVICE!!

#2280228

I don’t have and account yet they want me to pay to speak with someone. They are constantly talking money from my card but I don’t know what for like I say I don’t have a account

#2248070

They are full of ***

#2300283
@Kevin A Zfv

Customer service sucks!! Unfortunately, Amazon plays them like puppets.

Corporate customer service is scripted. Don’t blame the person on the line, totally out of their control.

#2222364

100 percent true.Amazon also locked me and my mothers account for using a gift card that was valid.They do nothing to help and its been months.Hope this site gets sued big time.Discrimination and money hungry site.