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Junior Reviewer

On 13 April I placed an order for $424.46 Amazon sent an email that said my payment had been declined yet they charged me twice for the same order and continuously tell me that they have not even though my bank statement clearly shows Amazon charging me twice the representative that I spoke with told me that I was unable to speak with anyone higher than her and that they hadnt taken any money for me since she claimed it was my banks fault Id try to conduct a three-way call so that we could clear everything up and I could get my money Amazon refused to hear what the bank had to say she kept threatening to hang up the phone refused to transfer me to someone who could actually help me and offered no explanation to where my money is I even asked for an email address so that I could email my bank statement she would not give me that either

Monetary Loss: $424.

Preferred solution: Full refund.

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