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Amazon - Not even a sign helps get my packages in the right place

3.4
Details
Amazon - Not even a sign helps get my packages in the right place

Update by user Nov 29

The picture is of the package beside the sign asking not to place it there but the picture does not show the sign. I feel like amazon driver is saying *** I am leaving this here any way"

Original review posted by user Nov 29

I purchased a sign which is at my front door stating "Please deliveries on my back deck only.” I have had packages stolen and rained on and my back deck is covered as my front is not. But no matter how many tweets, calls to amazon and even my account stating back deck only and even asking drivers to please do this I STILL have then walk over the sign and place it right next to the sign!!!
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Review
#1718869 Review #1718869 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Pros
  • Much to like
Cons
  • Amazon delivery drivers
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Amazon Delivery
3.3
Details
Amazon's rouge policies for shipping is getting worse. I have done screen shots of my purchases only to find hours later that the promised shipping dates have been changed soon after checking out. I have been watching this trend for about four months now. I have...
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Review
#1712967 Review #1712967 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Pros
  • Ecellent customer service
Cons
  • Terrible shipping date promised
Reason of review
Bullet Point Choices Above 3,4,5,7
Loss
$119
Preferred solution
Deliver product or service ordered
Amazon Lies about Prime Delivery Times
On two separate occasions, I ordered items where next day delivery was critical. Both items clearly said Prime Next Day Delivery GUARANTEED! They did not arrive, then another day passed, so on the third day I checked the order and found the delivery dates changed to 5...
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Review
#1687920 Review #1687920 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Pros
  • Competitive prices
  • Wide selection of items
Cons
  • Wont allow me to publish this experience on the review page
  • Unreliable delivery times
  • Deceptive advertising
Reason of review
Problem with delivery
Preferred solution
Stop lying to customers about delivery times by removing Prime designations from items that are NOT Prime.
Tags
  • Amazon Terrible Service
  • Lousy Delivery Service

Amazon logistics is awful.

Another late order. 14 of the last 20 either late, delivered to wrong address, left in a non existent mail room, given to phantom resident , or the simply couldn’t find the apartment complex in a major city. I am canceling my Amazon Prime.
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Review
#1527682 Review #1527682 is a subjective opinion of poster.
Service
Amazon Home Delivery Service

Amazon - Delivery attempted lies

3.2
Details
I’ve had several delivery attempted messages (which were lies) and have complained but nothing has changed cancelled prime and fresh and will spend my money in Walmart instead
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Review
#1524155 Review #1524155 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
1.0
Details
Order placed with Amazon dec.12/18 through a new signup prime account. No contact for a week. Called customer service today Dec.17/18- Level -1 order cancelled and account was on hold. I was told to create a new account. Not an option and asked to speak with a...
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1 comment
Machele
#1614595

Sounds like a problem with your payment method, eg., credit or debit card method. Perhaps there is a problem with this altho you are rather circumspect in why, exactly your account is "on hold." For what reason? There is a reason code for this and Amazon should have told you the reason for the hold.

Review
#1426280 Review #1426280 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Cons
  • Lack of customer support
Reason of review
Poor customer service
Preferred solution
Nothing
3.6
Details

Update by user Feb 07, 2018

The last phone call stated there would be a "note" added to my account to ring the doorbell. Really?

They consider this "special instructions".

I believe it also tells them to place the items in the book case (away from passerbys view). However, the last 10 deliveries...

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Review
#1174148 Review #1174148 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Pros
  • Delivery efficiency if product arrives
Cons
  • Amazon delivery not knowing how to use a doorbell
Reason of review
Problem with delivery
Loss
$149
Preferred solution
Deliver product or service ordered