Product: Amazon Home Delivery Service Clear all filters (4 of 4 reviews match)
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Amazon logistics is awful.

Another late order. 14 of the last 20 either late, delivered to wrong address, left in a non existent mail room, given to phantom resident , or the simply couldn’t find the apartment complex in a major city. I am canceling my Amazon Prime.
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Review
#1527682 Review #1527682 is a subjective opinion of poster.
Service
Amazon Home Delivery Service

Amazon - Delivery attempted lies

3.2
Details
I’ve had several delivery attempted messages (which were lies) and have complained but nothing has changed cancelled prime and fresh and will spend my money in Walmart instead
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Review
#1524155 Review #1524155 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
1.0
Details
Order placed with Amazon dec.12/18 through a new signup prime account. No contact for a week. Called customer service today Dec.17/18- Level -1 order cancelled and account was on hold. I was told to create a new account. Not an option and asked to speak with a...
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1 comment
h.kitchener
#1614595

Sounds like a problem with your payment method, eg., credit or debit card method. Perhaps there is a problem with this altho you are rather circumspect in why, exactly your ac...

Review
#1426280 Review #1426280 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Cons
  • Lack of customer support
Reason of review
Poor customer service
Preferred solution
Nothing
3.6
Details
Amazon delivery drivers are "too lazy" to ring a doorbell, knock or walk up 8 steps to deliver packages. Time and time again, packages are thrown or slid onto the top step in full view of anyone passing by. We have a porch bookcase that will easily accommodate packages...
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Review
#1174148 Review #1174148 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Pros
  • Delivery efficiency if product arrives
Cons
  • Amazon delivery not knowing how to use a doorbell
Reason of review
Problem with delivery
Loss
$149
Preferred solution
Deliver product or service ordered