Amazon Home Delivery Service Reviews and Complaints
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Amazon - Not even a sign helps get my packages in the right place
Update by user Nov 29
The picture is of the package beside the sign asking not to place it there but the picture does not show the sign. I feel like amazon driver is saying *** I am leaving this here any way"
Original review posted by user Nov 29I purchased a sign which is at my front door stating "Please deliveries on my back deck only.” I have had packages stolen and rained on and my back deck is covered as my front is not. But no matter how many tweets, calls to amazon and even my account stating back deck only and even asking drivers to please do this I STILL have then walk over the sign and place it right next to the sign!!!
- Much to like
- Amazon delivery drivers
- Ecellent customer service
- Terrible shipping date promised
- Competitive prices
- Wide selection of items
- Wont allow me to publish this experience on the review page
- Unreliable delivery times
- Deceptive advertising
Amazon logistics is awful.
Amazon - Delivery attempted lies
- Lack of customer support
Update by user Feb 07, 2018
The last phone call stated there would be a "note" added to my account to ring the doorbell. Really?
They consider this "special instructions".
I believe it also tells them to place the items in the book case (away from passerbys view). However, the last 10 deliveries...
- Delivery efficiency if product arrives
- Amazon delivery not knowing how to use a doorbell
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