Seller: Amazon Product: Amazon Gift Card Clear all filters (0 of 77 reviews match)
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Amazon - Customer Support is horrible

Purchased a "sealed" gift card from a grocery store chain. When I opened the sealed card, the redemption code had already been scratched off. I checked the funds on the gift card to find out the funds had already been used. I wanted Amazon to inform the authorities and work with the FBI, since they have records on who trafficked in stolen goods. They apologized and offered to refund my money if I sent them a copy of my receipt and gift card. I did. They replied back saying the gift card had already been used - no duh - and it was my problem that I purchased their gift card with a stolen redemption code. So Amazon gets my money, from their sealed fraud gift card, and willingly assists in a criminal activity.
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Review
#1076345 Review #1076345 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Bad quality
1.0
Details

Update by user Apr 27, 2017

Went to Safeway to see if they would help me with the Amazon Gift Card and was told that since it stated approved Amazon was responsible. They stated that they always check with Amazon and when it is confirmed put approved on the receipt. Back to square one with...

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Review
#1040009 Review #1040009 is a subjective opinion of poster.
Product
Amazon Gift Card
Cons
  • Apathy
  • Run around i got and no help
Reason of review
gift card redeemed by someone else?
Loss
$200
Preferred solution
Full refund

Amazon Gift Card Review

2.0
Details
Was only able to spend 23 dollars of a 50 dollar gift card
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Review
#967061 Review #967061 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Problems with payment

Amazon - Gift Card Review

1.0
Details
Amazon gift Cards are a total scam and resolution will prove impossible if you have an issue with an order. Once purchased, these cards lock you into their scheme. I had received a gift card through my company and ordered an item through their website. The item was received defective. My experience taught me that Amazon is mostly a drop shipper and the order was through Zen direct, a company in CA. What surprised me was the shipping label on the package was from Walmart. This transaction resulted in a drop ship of a drop shipper and the invoice from Walmart contained a price significantly cheaper than what I paid. To make a long story short, i went through their return process an policy only to be told i would receive 100% of the refund on my Visa. This prcess took weeks by the way and i was provided the refund again by gift card instead. Now I am forced to use Amazon for another order. I asked for a physical form gift card so I could regift to someone else and Their customer service could not help me with that. By the way, Amazon directs all their calls oversees to the Philippines. i will never make another purchase through amazon again. Gift card users and customers beware.
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Review
#955319 Review #955319 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Return, Exchange or Cancellation Policy
Amazon Gift Card Review from Los Angeles, California
I intended to purchase three Amazon Gift Cards for $60 each for three upcoming children's birthday parties. I wrongly purchased three Amazon Instant Video Gift Cards for $60 each instead. They were purchased at Ralph's Supermarket in Agoura Hills on Saturday, April...
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2 comments
Anonymous
#1159886

I may be mistaken, but I believe if you add them to your account they add to the normal Amazon gift card balance.

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Review
#831889 Review #831889 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Order processing issue

Closed my account on one damaged dvd set over their A-Z claim that I filed with jpg images included to the seller and amazon buyers email address too

1.0
Details
Amazon does NOT respect buyers at all either, I have had this problem happen to me as an buyer on amazon, I am happy that their no longer targeting whole families but still I don't like this type of drama that amazon has picked to use, when they don't agree with you about an A-Z claim, and close your account because of it, even if you sent them an bunch of jpg images showing that the product was damaged from the 3rd party seller had sent you. also note I wish bing.com removes their amazon gift cards, I don't think they should support them anymore, I wish they would provide gift cards for book places like barnes and noble instead of amazon, or somewhere the buyer doesn't have to be afraid of the online store closing their account and acess to the gift cards that they earn by doing web searches for months at a time etc.. I hope you get my point here. as an buyer and student buying books I had this problem while using their A-Z claims about gift card from bing.com sources, also not sure but I think they broke some califonia law on gift cards not sure, and again I don't plan on using amazon.com anymore myself, since I don't want them to cause my family any more problems then they have done so by this message to me, afterwards they reply with an different message and different subject back to me on this topic of closing my account, the item which got it closed was an used dvd set that had came damaged, that one item made it pass their A-Z claims limit I guess I was never awere their was an limit untl I got the message below at this point its too late, if they did break California law someone else needs to go after them for it, since I don't like this kind of drama, nor problems from the one item that clearly I will not see an refund to my gift balance since they closed my account, also note I am an learning disabled student that they sent this message to. my learning problems are in English and math subjects if your wondering about that. Your Amazon.com account has been closed Hello, We have closed this account because you have filed A-to-Z Guarantee claims on an unusually large number of your orders. While we expect the occasional problem with an order, such large numbers of claims can suggest that customers are misusing our A-to-z Guarantee. If you had open orders on this account, those orders were canceled when we closed the account. Any digital content you purchased with this account is still available to you. To access the content, click the “Manage Your Content and Devices” link on the Your Account menu on Amazon.com (www.amazon.com/manageyourkindle). If you would like to appeal this decision, please reply to this email to reach an Account Specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter. Sincerely, Account Specialist Amazon.com
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Review
#803957 Review #803957 is a subjective opinion of poster.
Product
Amazon Gift Card
Pros
  • Ease of purchasing
  • Easy access to gift cards from bing
Cons
  • Being stolen from
  • Unethical practices
  • Not happy with their actions
Reason of review
Damaged or defective

Amazon - Gift Card Review from Woodford Green, Redbridge

I received an amazon fire stick and sufficient gift cards to cover one years subscription to amazon prime as a Christmas present from my family, i loaded the cards into my account expecting them to be used after my free months trial to pay for my first years subscription. However money was charged to my credit card and when i queried it with customer services was told that gift cards cannot be used in these circumstances. I explained that i had found no mention of this restriction on their website or in the terms and conditions relating to gift cards and was extremely unhappy with my credit card being charged when there was sufficient funds in my account. Iwas told the company had made a"business decision" to impose this restriction and there could be no exceptions. Realising i would not get any satisfaction i registered a complaint but i am not holding my breath fot a favourable outcome
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Review
#796192 Review #796192 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Poor customer service

Amazon in Washington, District Of Columbia - Gift Card Refund?

I purchased a book through Amazon with a holiday gift card. The seller cancelled the order, but you can not get refunds on a gift card. I got passed off from one CSR with a heavy accent to another, neither of which I could completely understand. They asked me the same questions repeatedly, before I had to ask for a supervisor. The supervisor acted like he was doing me a huge favor giving me my money back. After the two CSR's before him my patience was running thin. BAD SERVICE!
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1 comment
Anonymous
#1114589

You are only charged for an order when it ships. If the seller cancelled the order, you were never charged. Your story is bs.

Review
#792158 Review #792158 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Problems with payment
I bought 2 gift cards and sent them electronically to my family's email.when they went to redeem them, it said they had already been redeemed. apparently amazon let a random email (not my family's email) redeem them. I called three times and spoke with them and chatted...
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1 comment
Anonymous
#1110606

I canceled my Prime tonight. Amazon has gotten worse n worse.

Two day shipping is make believe. Constant shipping issues they dont resolve. (Who ships a light bulb in am envelope) imagine how that arrived. The Prime movie selection has became worse of all my streaming choices.

And searching fir anything has became impossible. If i search for mens Mizuno 9.5. Dont shoe me women's sports bras. Mens dress shoes size 12.

Camping gear....

I just did several orders from Jet back to back. ZOOM. Not one error.

Maybe not the selection but they can manage their business. I don't mind paying more to buy local or to pay for shipping from a company that treats you with respect and professionalism and integrity.

Review
#777987 Review #777987 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Order processing issue

Complaint against Amazon.com

1.0
Details
I used a $100 gift card for a order..it went through and they took the funds from my checking account as well..they agreed that they saw the error on their end..refuse to credit monies back..wanted me to mail items back first...I am beyond furious ..I believe it is a scam..they are hoping you order again with them ..they said I still had a $100 balance on the gift card... I want my checking account credited ..very shady...no help at all.
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Review
#760964 Review #760964 is a subjective opinion of poster.
Product
Amazon Gift Card
Reason of review
Order processing issue
Loss
$89
Preferred solution
Full refund