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Amazon Canada - Can not get answers on refund for fire 10 i returned over amonth ago

i returned a fire 10 tablet over a month ago . need some type of status report on my expected refund, i paid for postage for the return sent it express post . Canada Post says it was delivered to amazon but nothing from AMAZON. Could you please process my refund or return the dam thing to me and may email me asap to say whats happening with it. THANKS from cp
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ID
#2010985 Review #2010985 is a subjective opinion of poster.
Product
Amazon Fire Tablet
Pros
  • Usually good prompt service and delivery
Cons
  • Very hard trying to get a refund or info on the status
  • Poor if any personal communication
Loss
$254
Preferred solution
Full refund

Amazon - Do not use their gift cards!!!

1.0
Details
BUYER BEWARE! I was given gift cards for Christmas to purchase a tablet. Instead of taking the cost from the cards, my credit card was charged. When I called, the rep told me they couldn't reverse the charge BUT they would send me a new one and to return the other. The new one WASNT processed. Called again. Nothing they can do. Reorder and return the original. Ill keep Amazon Prime because I have videos Ive purchased from there but I will NOT use Amazon for anything else again.
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ID
#1743478 Review #1743478 is a subjective opinion of poster.
Product
Amazon Fire Tablet
Pros
  • Quick delivery
Cons
  • Being summarily dismissed as a reviewer
  • Bad customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amazon - Customer Service

1.0
Details
I lost my access to the Video app about 3 weeks ago. Cannot purchase videos or view the ones i purchased. Spent time on numerous phone calls trying to get it resolved. The last call was 2 days ago, nothing resolved, but they would call me back after they show the problem to more experienced techs. Have not heard anything since. Repeated attempts to talk to customer service results in the same robotic instructions, which have been tried and failed. Lost Alexa in the process. Oddly this all coincided at the end of a trial of Prime which i did not renew. Coincidence?????
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1 comment
Machele
#1708659

You do know that Alexa is/was spying on you, don't you? I saw an article recently that explained how Amazon is keeping recordings and records of what Alexa hears.

That should concern most people, but in your situation the fact that you cancelled Prime most likely has led Amazon to conclude that you need to further help as you are not a Prime member. Just a guess.

ID
#1570400 Review #1570400 is a subjective opinion of poster.
Location
Evansville, Indiana
Product
Amazon Fire Tablet

SquareTrade - Tablet not charging

It is not charging. It started about a couple of days ago
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ID
#1407022 Review #1407022 is a subjective opinion of poster.
Product
Amazon Fire Tablet
Reason of review
Bad quality

QVC - Lousy customer service

I ordered a fire 8 tablet. It was sent to a wrong address twice. It finally arrived minus the charging doc. When I called for the third time, I was told I that I would not be charged. I tried to talk to a supervisor three times; but who can wait four hours for a return call? I am sending it back. It is a joke. They will charge me for the return.
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ID
#1396961 Review #1396961 is a subjective opinion of poster.
Location
Havelock, North Carolina
Product
Amazon Fire Tablet
2.4
Details
I am writing this review of the Fire Tablet with Alexa 7” display 8 GB. On March 16th 2016 I bought a new Kindle for $53 I am a student and on a limited budget but I used my Kindle for school. On August 2016 the Kindle died, the battery just overheated it was warm to...
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1 comment
Anonymous
#1303450

The writing is on the wall here. So instead of banging your head against that wall, move on.

ID
#1021482 Review #1021482 is a subjective opinion of poster.
Product
Amazon Fire Tablet
Reason of review
Poor customer service
Loss
$55
Preferred solution
Full refund

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