Amazon - Product return

My product is not getting returned ,even after requesting of return 10 days back from now.So Please look into the matter as soon as possible
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ID
#2165541 Review #2165541 is a subjective opinion of poster.
Service
Amazon Delivery Service
Preferred solution
Full refund

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Verified Reviewer

Amazon - Refund Request

I have ordered 3 items on the US Amazon site, to send 3 gifts to my niece and nephews. The seller said my card has declined and they could not process the order, the money was taken off my card, so I cancelled the order. (The order has not been sent yet) The seller is now saying they can't refund my money back or send my items. I would like to get my money back and try to send the items with another credit card if possible with the same seller. Order no: 112-8458667-2735433 I do want to send the items, just was having issues because I am in Canada, using a debit Visa card. I love using Amazon and I have had no issues using the site. Best, Shelby
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ID
#2154415 Review #2154415 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Many
Cons
  • Difficult to contact
  • Could not find help on why all my product reviews were deleted
Loss
$136
Preferred solution
Full refund

Amazon - Package delivery to wrong address

This is the second time this has happened, I live in a 100 unit apartment Complex, the driver is just dropping my package at any apartment door my husband has to walk the apartments to find my packages I Live in apartment 84 the first time he/she left the package in front of apartment 81 this time Apartment 92 on the fence where anyone could have walked by and took it because the apartment faces the street and the sidewalk. And this just happen today 09/04/2020 if this happens again I am going the newspaper and the news,
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ID
#2153150 Review #2153150 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Fast delivery
Cons
  • Deliver to wrong address
Preferred solution
Let the company propose a solution

Amazon - Not get products

1.0
Details
I buy products and pay by online which is deducted from my bank but stil Amazon show ... Not done pyement and i try contact costumer care not that's also not available

User's recommendation: It should be fast costumer no to get answers of your douth.

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ID
#2151986 Review #2151986 is a subjective opinion of poster.
Service
Amazon Delivery Service
Cons
  • Calling the shipping service free when it is not
  • No way of calling customer service
Loss
$4000
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Amazon - Need to speak with someone. No one available

1.0
Details
Replacement . No delivery. No one to help

User's recommendation: Do not use amazon.

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ID
#2144436 Review #2144436 is a subjective opinion of poster.
Service
Amazon Delivery Service
Cons
  • Keeping track of my stuff
  • Late deliveries
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Amazon - Not Receiving Purchases!!

2.2
Details
I'm supposed to get a monthly delivery of 24-can package of an energy drink. Amazon has overridden something so that delivery is somehow made to my apartment letter-sized mailbox. This has happened 3-times on this $40 purchase. Amazon will reimburse me if I complain, as I did after the 2nd-missed delivery, but no better on delivery as I'm missing the third package since this started. Amazon, what is up!! You make a lot of money off of us, and you can't even deliver the ordered products?!! Shame on you!!!!!

User's recommendation: Want another delivery service, but searching Internet and can't find one. Did Amazon put something on my computer to block these searches? No beverage company delivering cases of multi-canned products in Manhattan NY?

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ID
#2141713 Review #2141713 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • I just would like to get my delivery or a refund
Loss
$40
Preferred solution
Deliver product or service ordered

Amazon - My order is not picked up for return

1.0
Details
I order puma lover and size is to small and i want to return it want my money back..this my contact number 8737846519 call on this number for returning
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ID
#2139763 Review #2139763 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • I just want to cancel all my orders from amazon
Cons
  • Amazon delivery service amzl
Preferred solution
Price reduction

Amazon - Undelivered items

1st time- Chemistry Access Code was supposed to have been delivered with the other book, but it was not in the package. 2nd time- pet backpack and pajama was not delivered until it was offered for a refund. The item was needed to pick up a puppy, so we ended up using a box. 3rd time, today- undelivered portable air conditioner. Said that it will be delivered by 9 pm. Nothing is delivered so I called Amazon. Rep said its out for delivery until 11 pm. None delivered. Called Amazon again, rep said it will be delivered tomorrow. WHAT IS THE USE OF BEING A PRIME member when there is no guarantee? Just frustrated!!
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ID
#2137375 Review #2137375 is a subjective opinion of poster.
Location
Leesburg, Virginia
Service
Amazon Delivery Service
Preferred solution
Let the company propose a solution

Amazon - Order was not received on the day I was told

1.0
Details
Placed my order on Friday with prime and was sent a email guaranteeing delivery buy Sunday and no package arrived . Package has not even shipped. Still no shipping info.Amazon customer service sucks!!! I have canceled my prime membership and will no longer do business with them or any company in Washington State!!!! Bunch of liberal ***
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1 comment
Minette H
#1915382

This same thing happened to me. 2x now in the last week.

ID
#2131632 Review #2131632 is a subjective opinion of poster.
Location
Alvin, Texas
Service
Amazon Delivery Service

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Amazon - Poor Service

2.3
Details
Product does not leave warehouse until 3:30PM. Delivery driver to lazy to deliver package at 9:15PM. Says cannot find address. Cancelled order. Purchased product from other source. Will pick up today. They lie. Service terrible. If they cannot deliver next day than say so.

User's recommendation: Orders Always Late.

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ID
#2124868 Review #2124868 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Next day delivery
Preferred solution
Apology
3.0
Details
Amazon - Repeatedly delivering to wrong address
Amazon - Repeatedly delivering to wrong address
At least 5-6 times in the past 3 months, my packages have been delivered to two different locations other than my home. Two different neighbor houses have received my packages, and I must go and track down my packages by the fotos that Amazon drivers take when they...
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ID
#2123303 Review #2123303 is a subjective opinion of poster.
Service
Amazon Delivery Service
Cons
  • Item not delivered
Preferred solution
Let the company propose a solution

Amazon Delivery

1.3
Details
Once again, Amazon claims a package was delivered to our office, but it was not. They allow a driver might mark it delivered even though it wasn't. Now I'm told to wait two days and ask for a call back by a computer. FedEx and UPS drivers pull in our drive, walk up to our office and deliver our packages; Amazon delivery drivers cannot accomplish that simple task. We're done with this insanity.

User's recommendation: Avoid anything to do with Amazon Delivery.

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ID
#2121806 Review #2121806 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Price
Cons
  • Fakes
  • Very poor customer service
  • Used sold as new
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Amazon - Professinal negligence and theft

1.0
Details
Amazon - Professinal negligence and theft
Amazon - Professinal negligence and theft
Amazon - Professinal negligence and theft
Amazon - Professinal negligence and theft
Amazon - Professinal negligence and theft
I recently purchased 12 items from Amazon (July 20th) and I have received 8 items so far. Two more items are supposedly delayed transit to my address, but the last two have not because Amazon has demanded for some reason that I update my payment option before delivery, which I have refused to do since they have taken payment for those items. I filed a Better Business Bureau complaint and Amazon responded by saying they did not charge me for the items I ordered and shortly afterwards Amazon canceled the order.
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ID
#2119956 Review #2119956 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Good product
Cons
  • Professionally negligent
  • Theft
Loss
$17
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I ordered this book on 8/12/20. It was supposed to have been delivered on August 13, 2020. However, when I checked on it, I received a message stating that it was "undeliverable." I don't understand this. The prior week, I received Order #113-1208536-5172206 which was...
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ID
#2117929 Review #2117929 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Late delivery and no response
Cons
  • False advertising about ship times
Preferred solution
Let the company propose a solution

Amazon - Delivered packet no item was there

Packet was empty,No item found in the packet, The packet was crushed &;;;;; not in proper safe ,No item was there in the packept
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ID
#2114166 Review #2114166 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Generally
Cons
  • Did not get my package
Loss
$294
Preferred solution
Deliver product or service ordered