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Verified Reviewer

Amazon - Tracking not working

2.5
Details
I ordered mask and gloves and didn't notice until later they would be coming from China. I ordered on April 5, 2020. I still don't have my order and tracking won't go past "order shipped". As someone 65+ and a lot of medical issues, I really need my order.

User's recommendation: Pay attention to where your order is coming from. Don't buy China...

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ID
#1911396 Review #1911396 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Good price
Cons
  • Poor delivery service
Preferred solution
Deliver product or service ordered

Amazon - My package was not delivered although it says it was.

My account states that my package was delivered to a resident but I never received a package and I live alone. I have not had any visitors so the package was not delivered to my home.
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ID
#1909857 Review #1909857 is a subjective opinion of poster.
Service
Amazon Delivery Service
Loss
$20
Preferred solution
Deliver product or service ordered

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Verified Reviewer
2.4
Details
1. Ordered a special plant food and the site says it was delivered to my home address in CA. Tracking from the site however says it was shipped to Centralia Illinois. 4 days of trying to contact Amazon have resulted in no response of any kind. 2. Ordered a $2K laptop...
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ID
#1909488 Review #1909488 is a subjective opinion of poster.
Service
Amazon Delivery Service
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Amazon - Unshipped order

4.7
Details

Update by user May 06

Amazon is usually very prompt at shipping what I order, but they backslid big time on this one!

Original review posted by user May 06

To whom it may concern: I placed an order for 2 copies of a Statler Brothers CD, on April 30th, and it STILL hasn't shipped? What's the problem? Is it even coming? Let me know, Robert Metz.
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ID
#1909269 Review #1909269 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Great selection
Loss
$13
Preferred solution
Deliver product or service ordered

Amazon - I've been lied to numerous times by your associates

2.4
Details
I'm sick of getting the run around and being lied to on multiple occasions by your associates and colleagues.

User's recommendation: Allow all customers to get in contact at any time.

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ID
#1908957 Review #1908957 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Amazon prime movies and shows and the firestick
  • Fire stick and amazon prime shows and movies
Loss
$30
Preferred solution
Deliver product or service ordered

Amazon - Cancellation of a product

No one is answering the phone line and its quite needed to speak to a customer representative in order for the issue to be addressed
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ID
#1908279 Review #1908279 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Variety and ease of ordering and quick shipping
Cons
  • Every order has errors
Loss
$329
Preferred solution
Full refund

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Verified Reviewer

Amazon - Missing package

3.0
Details
Guy said he was going to help me and then didn't answer after that. Useless

User's recommendation: Don't use Amazon.

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ID
#1906017 Review #1906017 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Lots of items at good prices
  • Prime initially
  • Quality
Cons
  • Pricing and customer service
Loss
$25
Preferred solution
Deliver product or service ordered

Amazon - Lost or stolen item

1.0
Details
The amazon driver is delivering my packages to the wrong address on 5+ Packages. They keep saying they have been delivered and handed directly to a resident but they have not. I’ve waited the 48+ hours before contacting you.
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ID
#1904061 Review #1904061 is a subjective opinion of poster.
Location
Shawnee, Kansas
Service
Amazon Delivery Service
Pros
  • Large assortment
Cons
  • Service or the followup service
Preferred solution
Deliver product or service ordered

Amazon - My orders

1.0
Details
You sent me false UPS information, I requested mask because of pandemic. Each time you allowed vendors to sell one size fits all which is not true. Since this is not important to you. I desperately need a mask while outside. Some businesses will not allow you their establishment without a mask. I order 6 different on April 1st, Your delivery are the May 29th.

User's recommendation: Absolutely Nor, I will provide your incorrect information and response ever from Amazon.

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ID
#1902221 Review #1902221 is a subjective opinion of poster.
Service
Amazon Delivery Service
Cons
  • Terrible cust sevice
Preferred solution
Deliver product or service ordered

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Verified Reviewer
1.0
Details

Update by user May 02

Amazon will not take phone calls or chatsI have multiple items that have been paid for months ago that have never been recieved and appear to be scammers from other countries that have a habit of scamming through AmazonThere is no response for refunds and absolutely no...

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ID
#1901876 Review #1901876 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Non that i know of so far
Cons
  • New return policy or refund policy
  • Refund from scam sellers
Loss
$170
Preferred solution
Full refund

Amazon - Lost shipment

Shipment went to the wrong area. Not to my address in Delaware but to Connecticut. Checked the post office and got told it was shipped there. Need help to get it or my money back.
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ID
#1901703 Review #1901703 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Reliable
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Amazon - Late delivery then no delivery show

2.6
Details
I ordered face masks for my son who works in the city hospital in Michigan and for my daughter and her family here in Texas. It's been almost a whole month of waiting for this product. Amazon says UPS has it and UPS says they don't know where it is. I was supposed to have been delivered today by 9 p.m. but if course the rest no show. Meanwhile my concern is for my children on the front.

User's recommendation: I can't even tell you because of my disappointment and anger. Before now I have never had a problem.

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ID
#1901327 Review #1901327 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Have some wonderful things to sell
Cons
  • Items not delivered
Preferred solution
Deliver product or service ordered

Amazon - Did not receive my package

My package was not delivered to 3911 Ford Street. My next door neighbor said he saw a package delivered at another address. I ask the people and they said no package delivered
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1 comment
Machele
#1857438

Check your orders at Amazon and see if it has been delivered and where. If not, then wait for it to be delivered.

If it shows delivered to your address then contact Amazon and tell them it apparently was delivered to someone else. Amazon is usually pretty good about this as the delivery people are not always reliable.

ID
#1900719 Review #1900719 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Non that i know of so far
Loss
$98
Preferred solution
Full refund

Amazon - Fraudulent charges

I have fraudulent charges to my credit card from your company I need an address a meteor will be calling the proper authorities
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ID
#1900257 Review #1900257 is a subjective opinion of poster.
Service
Amazon Delivery Service
Loss
$300
Preferred solution
Full refund

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Verified Reviewer

Amazon - Never received my package

4.2
Details
Hello my name is Nicole Pratt. I have ordered three dresses from Amazon the first week of March Of this year and I was supposed to have it delivered by April 30. I have previously deleted my old account and made a new account my old email address is NicolePratt1988@gmail.com. My new email address is mamabearNikki 88@gmail.com. My order never came yesterday I’ve waited over a month for these three dresses I would like to know where my shipment is. My cell phone number is 443-752-8896 please get back to me and let me know where my order is thank you Nicole Pratt
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ID
#1899815 Review #1899815 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Prices are good
  • Easy to navigate
  • Used to be 2 day delivery
Cons
  • Did not get my package
  • Dishonesty and complete lack of integrity
Loss
$45
Preferred solution
Deliver product or service ordered