I bought a box of 1" crown staples and they weren't 1". 3rd party vendor Prebena north american fastener corp.
Says on thier page on amazons website 1" BUT calipers & my senco stapler say different. I contacted prebena they wanted me to pay postage and they would refund 1/2 what I paid. Seriously! I contacted Amazon in which they would investigate into the matter.
3 times they checked into it and 3 times they didn't back me up or even try to make it right. And losing a costumer over a box of staples! Cràzy.
The important thing to me and the reason I'm so pissed, is I was right on my complaint and amazon and prebenaare wrong. They stated 1" and they are not 1" but 15/16" big difference.
Review about: Amazon Customer Care.
Reason of review: Poor customer service.