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Amazon - Billion dollar company won't accept return?
Amazon - Billion dollar company won't accept return?
Amazon - Billion dollar company won't accept return?
Amazon - Billion dollar company won't accept return?
I was gifted a Herman Miller chair that was purchased from Amazon. The company I previously worked for gifted it to me as a parting gift. I have already reached out to them and was not able to find the information Amazon was requesting. I do not know who purchased it...
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1.0
Product
Amazon Customer Care
I didn't like
  • Return policy
  • Customer service
#1291662
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Amazon wrote me to demand that I pay them $50 to reimburse for a double credit issued to my credit card account. They did not provide any info to verify the original charge or that the credits had indeed been given. That email (the first contact I received on this...
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Amazon Customer Care
#1288491
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I no longer have the giftcard and can not figure out how to prove the payment was made. So frustrated Have sent them an explanation they just keep asking for another means of payment. No more AMAZON for me. They have joined COMCAST on my list of poor customer service...
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Amazon Customer Care
#1275773
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I cancelled a seller account because of the site being so complicated yet I have continued, every month, to be charged for services I have NEVER used. Not a good company to work with due to the fact they have no one to speak to nor do they make it easy to have access to support. It is like no one exists in the Amazon...
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Amazon Customer Care
#1275052
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Amazon ads

I keep getting ads that interfere with my serfing. When I called to question them, first they pulled the same thing that they always do, claim they need you to call back in an hour. When I didn’t let them do that to me, they got me to someone who started to listen, then when I explained what I had to complain about, hung up on me. Three times. 6/5/18 wow
1.0
Details
Turnaround Time
Product
Amazon Customer Care
#1272819
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Amazon - Don’t Forget your old email address that you signed up with

Otherwise they can’t help you I guess you are just out your money They said they can’t open up my account without my old email even though I gave them my address order number everything else they have to have a better system than this
1.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Amazon Customer Care
#1267319
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Sir I am the loyal customer of amazon who believes that amazon gives best services and its prime aim is customer satisfaction. But recent incidences changed my views about amazon ,not only it frustrated me by sending wrong products many times but also had a bad...
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2.3
Product
Amazon Customer Care
#1260601
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If Amazon can charge your account immediately, why does it take 30 days to get your credit back. I followed the instructions to the letter. Amazon decided to give me a "gift" card for my efforts. Two weeks ago, I chatted with customer no-service concerning my refund...
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3.5
Product
Amazon Customer Care
I didn't like
  • Brush off customer and take no responsibility for their service
  • Chat and customer no-service
#1248267
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Amazon - Delivery time uncertainty

Called and the stupid customer service representative could not tell me why in stock items would be delivered when available?????
3.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Amazon Customer Care
#1247306
Reply to reviews
My son received a gift, sent directly to him from Amazon, for Christmas. The package had no order number, just a gift card that had no order information on it. We sent the item back as he already had the book and read it months before. I sent 30 minutes on live chat...
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1.0
Product
Amazon Customer Care
#1246392
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