Product: Amazon Customer Care Clear all filters (191 of 191 reviews match)
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Amazon - I need someone to help my return items ASAP

Your immediate assistance is surely appreciated very muchthank you
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Review
#1444320 Review #1444320 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Return, Exchange or Cancellation Policy
1.3
Details
Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
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1 comment
Anonymous
#1631631

Very poor customer service. Regularly missed the deliveries. {{Redacted}}

Review
#1443554 Review #1443554 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Unprofessional people and not helpful customer service
Reason of review
Poor customer service
Loss
$976
Preferred solution
Full refund
Tags
  • No Refund At Anytime
  • Over Charged
  • No Real Customer Service

Amazon - Poor Refund

3.2
Details
Amazon sent me books that were too late to give..Reliable, efficient UPS picked pkg up same day but Amazon claims to receive it 4 days later..to issue refund that now supposedly takes 3-5 days to get to me!!! Ridiculous manipulation to hold money to make interest..but I can't afford to replace gift until I get refund and totally miss the occasion..
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Review
#1429374 Review #1429374 is a subjective opinion of poster.
Service
Amazon Customer Care
I called and spoke with a Amazon customer service person and they directed me but there was no info available. Why is it so hard to identify video rental charge's? After 45 furstrating minutes I decided to critique the obtuse effort and let the company know....
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Review
#1415891 Review #1415891 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Problems with payment
1.0
Details
Amazon charged me for amazon prime. I called Amazon that is when I explained that I had amazon prime for free for a year. The gentleman he said his name was Paul looked at the account and said yes I see this. He said that I had also been charged last month, that he was...
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1 comment
Anonymous
#1605603

AMAZON PRIME HAS BECOME A TOTAL MARKETING SCHEME RIP-OFF! We only bought it originally for "free shipping/free returns". Now Bezos is raising the price of PRIME and taking awa...

Review
#1411120 Review #1411120 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Problems with payment
Let's say I order an order on pay day I would have enough money for the order and 2 weeks plus then the order may go through like I had pre orders that the last month then that is when I had to take care of the payment against because apparently it didn't go through...
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1 comment
h.kitchener
#1598839

Que?

Review
#1402185 Review #1402185 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Problems with payment
1.0
Details
Amazon - Removing money from my account for wrongful return
I am making an official complaint towards Amazon for removing £30.03 from my account without contacting me about an A-Z Guarantee claim or communicating with me about it at all. Amazon refunded this buyer the FULL amount without any prior warning or communication with...
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Review
#1387677 Review #1387677 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Customer service
  • Poor delivery service from amazon
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Internet Fraud
  • Amazon Shipping
  • Amazon Account
  • Amazon Customer Service
  • Amazon Customer Team
Another long time, Amazon buyer hete that just got banned from writing reviews for my purchased products. I deeply resent Amazon's form letter accusing me of violating Community Guidelines. I have been a very loyal customer, and i have done my very best to leave...
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2 comments
Anonymous
#1600152

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully revie...

Review
#1385008 Review #1385008 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
4.2
Details
Why the game? Even so I placed an order, in the meantime there was an order that the seller said I should cancel so that I could alter it which I did and they accepted, told me I would be refunded in 2 days, let 3 days go by still no refund, wrote to them and they...
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Review
#1382653 Review #1382653 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Prime initially
  • Upper level customer service
  • Agents who know what to do whose mics work
Cons
  • An order that was in progress next day delivery cancelled
  • Lower level customer service microphone cut out games
  • No longer being able to access all sellers of product
Reason of review
Poor customer service
Preferred solution
Stop allowing your reps to pretend their mics are fine or get them new ones.
Tags
  • Customer Service Games
1.0
Details
Amazon - Lack of Service and Do not want to give me an refund
Amazon - Lack of Service and Do not want to give me an refund
i order an items from Amazon.com. I order an Georgia-Pacific Standard 92 Multipurpose 8.5 x 11 inches 1 box of 3 packs. The order number is 113-4004279-1935430. I order on September 2, 2018. And They want me print out the Return Label. The amount of the items is...
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Review
#1348157 Review #1348157 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Hoprrible a-to-z guarantee claim
  • Refund
Reason of review
Poor customer service
Loss
$22
Preferred solution
Full refund
Tags
  • Amazon Customer Team