Product: Amazon Customer Care Clear all filters (0 of 174 reviews match)
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Amazon charged me for amazon prime. I called Amazon that is when I explained that I had amazon prime for free for a year. The gentleman he said his name was Paul looked at the account and said yes I see this. He said that I had also been charged last month, that he was...
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Anonymous
Outstanding Penguin Macaroni 2

AMAZON PRIME HAS BECOME A TOTAL MARKETING SCHEME RIP-OFF! We only bought it originally for "free shipping/free returns". Now Bezos is raising the price of PRIME and taking awa...

1.0
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Amazon Customer Care
#1411120
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Let's say I order an order on pay day I would have enough money for the order and 2 weeks plus then the order may go through like I had pre orders that the last month then that is when I had to take care of the payment against because apparently it didn't go through...
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h.kitchener
h.kitchener

Que?

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Amazon Customer Care
#1402185
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Amazon - Removing money from my account for wrongful return
I am making an official complaint towards Amazon for removing £30.03 from my account without contacting me about an A-Z Guarantee claim or communicating with me about it at all. Amazon refunded this buyer the FULL amount without any prior warning or communication with...
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1.0
Product
Amazon Customer Care
I didn't like
  • Poor delivery service from amazon
  • Customer service
#1387677
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Another long time, Amazon buyer hete that just got banned from writing reviews for my purchased products. I deeply resent Amazon's form letter accusing me of violating Community Guidelines. I have been a very loyal customer, and i have done my very best to leave...
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Anonymous
Kelly0000

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully revie...

FertileCarp998
FertileCarp998

Amazon are deleting genuine reviews and leaving fake ones. So far no-one is taking any notice about this issue. Shout it from the rooftops. eventually they will have to sort i...

Product
Amazon Customer Care
#1385008
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Why the game? Even so I placed an order, in the meantime there was an order that the seller said I should cancel so that I could alter it which I did and they accepted, told me I would be refunded in 2 days, let 3 days go by still no refund, wrote to them and they...
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4.2
Product
Amazon Customer Care
I liked
  • Agents who know what to do whose mics work
  • Prime initially
  • Way i was treated by cs prior to this incident
I didn't like
  • Having to call three times to get to upper cs
  • Feeling that im on a list for no good reason
  • No longer being able to access all sellers of product
#1382653
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Amazon - Lack of Service and Do not want to give me an refund
Amazon - Lack of Service and Do not want to give me an refund
i order an items from Amazon.com. I order an Georgia-Pacific Standard 92 Multipurpose 8.5 x 11 inches 1 box of 3 packs. The order number is 113-4004279-1935430. I order on September 2, 2018. And They want me print out the Return Label. The amount of the items is...
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1.0
Product
Amazon Customer Care
I didn't like
  • Hoprrible a-to-z guarantee claim
  • Refund
#1348157
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Do not buy from Amazon. Their customer service has become among the worst in the industry. I purchased a number of items all of which were not the products that I ordered, were defective, and/or were damaged. I was instructed to return the items at my cost and Amazon...
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1.0
Product
Amazon Customer Care
I didn't like
  • Not resolving the problem and non answerable to the customer
#1346571
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Amazon - Fire stick with talk to Alexa

I’ll be watching something and it will totally turn off and it’s not really nice at all especially when my kids are watching there shows
2.1
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Product
Amazon Customer Care
#1324379
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They randomly charged a card on my account that wasn't the default payment card, and the purchase amount of $1400 got declined because they used an old card that they weren't supposed to use. So, I got an email saying my order was canceled because the payment didn't go...
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2.1
Product
Amazon Customer Care
I didn't like
  • Customer service was bad
  • Only customer service office is in the philippines
  • Messed up
#1299065
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I have ordered from amazon for years, but when I forgot my password, I was not able to re-set it, and instead have just wasted time shhad already opping and preparing my order, only to find out that since my credit card number changed, and I cut up the old one, I did...
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Product
Amazon Customer Care
#1296388
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