Product: Amazon Customer Care Clear all filters (191 of 191 reviews match)
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Amazon removed all of my reviews

3.0
Details
I use Amazon for both personal and business. Recently I had received a, suppose to be new, personal product that had been used and missing parts. So, as I have done in the past when I receive a faulty or miss-leading product, I return it and right a review. I have been an Amazon customer since 2006 and spent 10s of thousands of dollars through them. The are in fact removing any negative reviews to make themselves and their vendors look good. This creates a false and mis-leading review policy and cannot be trusted. Very unfortunate that a company would do this but, I guess that's why Jeff Bezos, the CEO of Amazon is the worlds richest man!
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Review
#1528532 Review #1528532 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Removal of reviews
Reason of review
Reviews removed
Loss
$1
Preferred solution
Do not mis-lead consumers by removing true reviews.
2.7
Details
Ordered 2 HI Led Floods. Amazon Prime and had 2 for sale. 2 day shipping. I received 1 and when I tracked the other one said it was out of stock and I receive an e-mail when available. The site today list 1 available. Called Amazon customer "service". First lady I...
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Review
#1522849 Review #1522849 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
Loss
$24
Preferred solution
find someone who can look inventory up answer me if 1 is available? and fix this!! and why am I paying for prime and getting less than prime service????
Tags
  • amazon block
  • Prime Shipping
1.0
Details
Although this is not limited to just Amazon, THEY SHOULD KNOW BETTER. Why is it that we can't shop on USA sites? When we type in the billing address of our credit cards everything comes to a screeching halt. I have access to a USA or Canadian shipping address but it is...
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1 comment
Anonymous
#1673283

I still can't believe people don't know the most basic things about credit cards with foreign addresses. The banking rules, credit rules, literally everything having do with l...

Review
#1510741 Review #1510741 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Tags
  • No Canadian Shopping In Usa

Amazon took all the money from my Amazon account and blocked it

1.0
Details
i bought gift card on paxful.com Amazon gift cards, so i redeemed each gift cards i bought on my Amazon account ,they blocked my account removed all the money in it,$2060 now they are asking me to send the receipt of the gift card if i want my account unblocked
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Review
#1501869 Review #1501869 is a subjective opinion of poster.
Service
Amazon Customer Care

Amazon - Can't sign into my account

Tried several times to sign into my account. Sent an e-mail and they said they would cancel my Dunken Donut coffee shipments. I never ordered coffee from them. I called and the girl who couldn't even speak English told me I changed my name. I told her I had this name since I was born. She said someone hacked into my account. Nice Amazon.. I will be canceling my account as soon as I can get in to see what's going on.
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Review
#1494849 Review #1494849 is a subjective opinion of poster.
Service
Amazon Customer Care
For years Walmart and Amazon sold this pie but for some unknown reason they stopped? I called the Plush Pippin factory in Washington. The young woman that I talked to said that they're still in business and have an outlet store on site but do NOT/will NOT ship pies to...
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Review
#1488172 Review #1488172 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Order processing issue

Amazon - No one understands english

Called for a price adjustment. So called customer service rep then sends me a return label. What the ***
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Review
#1475749 Review #1475749 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service

Amazon - Complaints

1.0
Details
I was helped by Kim and Jean on a customer chat about an item I had ordered and got the wrong item sent to me , I was frustrated as I kept telling them it was not my fault I got the wrong item sent to me for the second time but was treated as it was, I was asked for pictures which I sent and even then they were not helpful at all .I am so frustrated and they just didn't care at all .So unprofessional
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Review
#1451897 Review #1451897 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
1.0
Details
If you don't like the item you purchased from Amazon, and it happens to be sold by a foreign seller (Amazon doesn't mention it), you can't return it. We purchased a lamp that happened to be sold by a Chinese seller, who did not apparently have a return address in the U.
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2 comments
h.kitchener
#1629136

Sound advice about buying on Amazon from foreign sellers.

Review
#1447318 Review #1447318 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Amazon does not honor a to z guarantee
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund

What I sent amazon

2.7
Details
My wife can no longer watch her videos because Amazon told her she had to update her browser. I find it amazing that amazon feels I should update my browser to suit their needs. Just like that, update or your prime account that you paid for will no longer let you watch videos. Big companies don't seem to realize that stupid decisions can be their downfall. I am debating the value of amazon prime at this moment.
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Review
#1446768 Review #1446768 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
Loss
$100