Product: Amazon Customer Care Clear all filters (0 of 158 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Sir I am the loyal customer of amazon who believes that amazon gives best services and its prime aim is customer satisfaction. But recent incidences changed my views about amazon ,not only it frustrated me by sending wrong products many times but also had a bad...
Read more
2.3
Product
Amazon Customer Care
#1260601
Reply to reviews
If Amazon can charge your account immediately, why does it take 30 days to get your credit back. I followed the instructions to the letter. Amazon decided to give me a "gift" card for my efforts. Two weeks ago, I chatted with customer no-service concerning my refund...
Read more
3.5
Product
Amazon Customer Care
I didn't like
  • Chat and customer no-service
  • Brush off customer and take no responsibility for their service
#1248267
Reply to reviews
Show

Amazon - Delivery time uncertainty

Called and the stupid customer service representative could not tell me why in stock items would be delivered when available?????
3.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Amazon Customer Care
#1247306
Reply to reviews
My son received a gift, sent directly to him from Amazon, for Christmas. The package had no order number, just a gift card that had no order information on it. We sent the item back as he already had the book and read it months before. I sent 30 minutes on live chat...
Read more
1.0
Product
Amazon Customer Care
#1246392
Reply to reviews
For most web shoppers Amazon is the 800 lb gorilla and often the cheapest and best. But there have been several recent, bad customer experiences; and, they seem to have become more frequent over the past two years with little to no restitution or aim to improve. Here...
Read more
Anonymous
Anon

I have only had to return one item to Amazon a few years back when I inadvertently ordered a duplicate of a dvd. I had no problemed returning it at all. The last few items tha...

Product
Amazon Customer Care
#1243832
Reply to reviews
Seller refused to respond to me so Amazon itself advised me to file an A to Z claim. What a joke, they denied me based on the fact that I received the right product. In essence they called me a liar and protected the seller. I filed a dispute, again denied now for no...
Read more
2.3
Product
Amazon Customer Care
I liked
  • After 15 years i deserve better
I didn't like
  • Being called liar
#1240021
Reply to reviews
thinking it was from amazon.....well..it wasn't. it had problems practically from the box. but since it was over 14 days,( i was in the hospital and recovering for over a month before i could get to use it.) amazon REFUSED to do anything. they referred me to the...
Read more
Anonymous
Durpa

Actually he does get to speak to you in that way because......wait for it........YOU STARTED IT!! You can’t play the victim when it was your attitude and threats that caused t...

Product
Amazon Customer Care
#1222367
Reply to reviews
On 03/15/18 starting at 3:09AM, I called Amazon customer service to assist me on my Kindle HDX. I told the agent I was trying to ‘clear the furthest page read’ on my book. I had moved the pages of the book to the beginning, ‘cleared the furthest page read’ on the...
Read more
Product
Amazon Customer Care
#1210852
Reply to reviews
Monthly for 12 years I bought everything except groceries from Amazon and I am a Prime member, suddenly I went to make a review and I couldn't. As with others on this sight, they give you no reason and no chance to change the decision. I am disabled, retired and mostly...
Read more
Anonymous
Anonymous

I too was banned from reviews without given a reason. I was referred to their guidelines and found none I violated. The only thing I can think of is I was offered a refund to ...

3.8
Product
Amazon Customer Care
I liked
  • Convenience
I didn't like
  • Unfair policies
#1210806
Reply to reviews
Amazon refuses to post legitimate complaint
from Amazon Customer on March 13, 2018: ____________ "Missing parts--was previously purchased/returned. Booo! Couldn't use it. Came with missing part (taped up like a previous return--that's bad management. Returned and reimbursed as expected. Tried to order another...
Read more
Anonymous
Anon

I have posted what could be considered negative reviews and they were published. I was to the point, was not overly derogatory and just explained why I gave a lower rating.I t...

3.5
Product
Amazon Customer Care
I didn't like
  • Terrible waste of my time
  • No consequences for sellers
  • Refused to post my complaint on amazon
#1210222
Reply to reviews