Product: Amazon Customer Care Rating: 5 Stars Clear all filters (6 of 213 reviews match)
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Amazon - Great value, selection and service

5.0
Details
I have had many years with Amazon. They have always treated me right. Any problems I had were resolved to my complete satisfaction.
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Review
#1715108 Review #1715108 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Great selection
  • Fair refund policy to customer
  • Great customer service
Cons
  • Sales sell out too fast
Reason of review
Exactly as described/ advertised
Tags
  • Wonderful Experiences

Amazon - Regarding returned my order

5.0
Details
Levy, handle everything for me and told me to go to kohl’s to drop off my item that I wish to return. Levy, should get a raise or better hours. I called around 7:30 pm Pacific standard time and she’s in the Philippines and its around 12 noon out there. I really would appreciate if you could send Levy a gift for me!!! I love talking to people from around the world, it shows you how hard people work. Levy gave me hope and happiness. I was feeling pretty down in the dumbs and she Lifted my spirits up. :)
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Review
#1699692 Review #1699692 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Good customer service

Amazon in Windsor, Connecticut - Returned an Ipad cover WITH MY IPAD !!!

5.0
Details
I am shocked #1 how careless of me to return the Ipad cover without removing my new Ipad ! #2 That I actually got it back ! I called customer service the day after the item was picked up by Amazon.... I was told "finding this item would be like looking for a needle in a haystack". I called almost every few days and finally gave up after 3 weeks. About 3 months later, a package arrived and it was my FOUND iPad !!! There are honest people in this world and thankful to Amazon for helping me. The company was most helpful, I was not passed around but actually transferred to people who listened to my story, laughed with me at my stupidity, but willing to try to help me recover my iPad. Nobody can believe I received this back.
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Review
#1153215 Review #1153215 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • I have used amazon many many times
  • Service in the past
  • Add on item
Reason of review
Good customer service
4.7
Details
I have just begun doing some intensive shopping with Amazon and I do understand what this individual is saying and can empathize to a SMALL degree. Every time I call Amazon, my call is answered in the Philippines. To. get any fair AND/OR professional care and treatment...
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1 comment
Anonymous
#1261674

I, totally agree with you, and, the *** with, being politically correct. I get so tired of talking with these, so called representatives, all they can say is, sorry, did I answer all you're questionss?

A mazon company , is ,the worst of all companies, for , customer service, the way, I see it. No wonder, so many of these reviews are having identity theft problems .

If I can't talk to an American, no produsts.

Resolved
Review
#972321 Review #972321 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service

Amazon - The best

4.8
Details
These guys are not perfect, no one is. But they clearly are the best. Whether it is selection, detail often including PDFs manuals, customer reviews, interface or return policy, everything is best in class. Yes I've had things go wrong. But I'd say it is less than 1% of the tie and returns are no questions asked. No one is perfect. Certainly not Evan bricks and mortar. I will say that around Christmas it is important to order way early. The issue isn't with Amazon. The issue is that the shipping companies get overwhelmed and 2 day delivery becomes 5 day delivery.
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Review
#943929 Review #943929 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Prime
Cons
  • Charge for prime
Reason of review
Good customer service

Amazon Sales Tax

4.7
Details
Amazon, why do you charge sales taxes on some items and not on others? I have been buying from you for years and in the future, if you add sales tax, I will find it elsewhere on-line, even if I have to pay more!!! To those who may reply and tell me, "it's the law", "its your duty as an American to pay sales taxes" etc. I say to you, if you can justify yours or my States fraud and waste by its citizens and government employees, that I see and hear daily, I will change my mind and pay sales taxes and never complain about sales taxes again.
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1 comment
Anonymous
#1172708

It depends on where the product you bought is sent from. I am not going to try to explain it to you but yes, sometimes you have to pay sales tax and other times you do not.

As for your criticism of government employees, etc.

just remember we get what we deserve based on whom we voted for. Remember that come November.

Review
#864934 Review #864934 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • I like
Reason of review
Sales Tax