Product: Amazon Customer Care Clear all filters (0 of 153 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Let's say I order an order on pay day I would have enough money for the order and 2 weeks plus then the order may go through like I had pre orders that the last month then that is when I had to take care of the payment against because apparently it didn't go through...
Read more
h.kitchener
h.kitchener

Que?

Product
Amazon Customer Care
#1402185
Reply to reviews
Amazon - Removing money from my account for wrongful return
I am making an official complaint towards Amazon for removing £30.03 from my account without contacting me about an A-Z Guarantee claim or communicating with me about it at all. Amazon refunded this buyer the FULL amount without any prior warning or communication with...
Read more
1.0
Product
Amazon Customer Care
I didn't like
  • Customer service
  • Poor delivery service from amazon
#1387677
Reply to reviews
Another long time, Amazon buyer hete that just got banned from writing reviews for my purchased products. I deeply resent Amazon's form letter accusing me of violating Community Guidelines. I have been a very loyal customer, and i have done my very best to leave...
Read more
Anonymous
Kelly0000

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully revie...

FertileCarp998
FertileCarp998

Amazon are deleting genuine reviews and leaving fake ones. So far no-one is taking any notice about this issue. Shout it from the rooftops. eventually they will have to sort i...

Product
Amazon Customer Care
#1385008
Reply to reviews
Do not buy from Amazon. Their customer service has become among the worst in the industry. I purchased a number of items all of which were not the products that I ordered, were defective, and/or were damaged. I was instructed to return the items at my cost and Amazon...
Read more
1.0
Product
Amazon Customer Care
I didn't like
  • Not resolving the problem and non answerable to the customer
#1346571
Reply to reviews
I no longer have the giftcard and can not figure out how to prove the payment was made. So frustrated Have sent them an explanation they just keep asking for another means of payment. No more AMAZON for me. They have joined COMCAST on my list of poor customer service...
Read more
Product
Amazon Customer Care
#1275773
Reply to reviews
Show

Amazon - Don’t Forget your old email address that you signed up with

Otherwise they can’t help you I guess you are just out your money They said they can’t open up my account without my old email even though I gave them my address order number everything else they have to have a better system than this
1.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Amazon Customer Care
#1267319
Reply to reviews
Sir I am the loyal customer of amazon who believes that amazon gives best services and its prime aim is customer satisfaction. But recent incidences changed my views about amazon ,not only it frustrated me by sending wrong products many times but also had a bad...
Read more
2.3
Product
Amazon Customer Care
#1260601
Reply to reviews
If Amazon can charge your account immediately, why does it take 30 days to get your credit back. I followed the instructions to the letter. Amazon decided to give me a "gift" card for my efforts. Two weeks ago, I chatted with customer no-service concerning my refund...
Read more
3.5
Product
Amazon Customer Care
I didn't like
  • Chat and customer no-service
  • Brush off customer and take no responsibility for their service
#1248267
Reply to reviews
Show

Amazon - Delivery time uncertainty

Called and the stupid customer service representative could not tell me why in stock items would be delivered when available?????
3.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Amazon Customer Care
#1247306
Reply to reviews
My son received a gift, sent directly to him from Amazon, for Christmas. The package had no order number, just a gift card that had no order information on it. We sent the item back as he already had the book and read it months before. I sent 30 minutes on live chat...
Read more
1.0
Product
Amazon Customer Care
#1246392
Reply to reviews