Manufacturer: Amazon Category: Customer Care Clear all filters (92 of 92 reviews match)
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I bought a Macbook pro laptop in Amazon. When checking up on my order, I found a warning signal about some difficulties with payment. I got in touch by chat with Amazon Customer Service, she checked and answer that everything was OK. Two days later the warning remained...
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3.1
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Amazon Customer Care
I didn't like
  • Negative feedback not excepted
#1083454
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Bought an electronic item from Amazon and returned it. Have now dealt with Amazon chat twice about refund and found it excruciating. First time, I told them vendor had received item back but no refund after seven days. Was told I would have to wait 60 days before they...
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Amazon Customer Care
#1083451
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Used to be a loyal amazon customer, even told friends about them, not any more, the prices are double of other websites for the same product and the customer service and shipping is nothing to write home about almost everything goes thru the third party sellers, most...
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Amazon Customer Care
#1076959
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Amazon and prepaid vanilla card

#1045650
1.0
I dint know kindle its a book numerique so i call because i would love to have my money back because i prefer to have a real book but they dint gimme back my money so i both the book how to build a cinema buisness in format paper a real book at 10.40$they dindt listing my purchase in my prepaid vanilla card mastercard so they factured me at my adress home and the prepaid card vanilla mastercard
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Amazon Customer Care Review

#1027671
1.3
Ordered items off of Amazon prime three different times and each time there was a problem with getting the product them canceling my order and when I called customer service they hung up on me three separate times or got disconnected. No call back no customer service whatsoever they didn't even speak English
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Amazon Customer Care Review

#916575
They need to fire every stower but three of them at the jeffersonville site. Their inventory mistakes are the main reason you don't get your product in pristine condition. They don't care about the customer, and they stand around and write obsinities on the bins
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Over the past month in a half or so we tried to get our products returned that were in Amazon FBA warehouse, to to this date we have received none of our products. Then one is listed as missing"Stolen" and this poor company tells you to wait for payment. Lets see, you...
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1.0
Product
Amazon Customer Care
I didn't like
  • Dont like products stolen that was entrusted to amazon
#1076955
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I spoke to a person named pepper she was awesome and noted down in the system that Amazon would upgrade my order to next day shipping due to the lemfo Les 1 smartwatch burning my dad that's when I called Amazon and got a hold of the lady named pepper she said to call...
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2.0
Product
Amazon Customer Care
#1069649
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I emailed customer service about an order that had not even shipped for 3 days.I received an email back saying I would have to call customer service, so I did. After going through several menus on the phone I finally got to a real person who wanted every bit of...
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Product
Amazon Customer Care
#1067592
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Short and sweet,Amazon costumer service sucks!!!.
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Anonymous
J Simmons

I've always had no problem but after two hours of trying to find a uk contact number. I found 5 which came up as Amazon is sorry this number no longer available etc. Eventual...

Product
Amazon Customer Care
#1062392
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I've been waiting to get help with a serious issue related to my author page (caused by Amazon's programming) for 5 days, spent entire hours waiting on the phone on hold, sent emails, only receive emails from "no reply" address.Then customer service staff pretends not...
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1.0
Product
Amazon Customer Care
#1057287
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I sent it with tracking number it shows on USPS "IT WAS DELIVERED AT FRONT DESK/RECEPTION" The buyer asked a full refund saying that she never received, I showed to amazon proof of delivery and they refund the full amount to the buyer. I opened a complaint with the...
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1.0
Product
Amazon Customer Care
I didn't like
  • Violating their own policies
  • Refund not received
#1054439
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Amazon - Very late delivery and for refund i have to wait for 1 month 2 days!
Amazon - Very late delivery and for refund i have to wait for 1 month 2 days!
Amazon - Very late delivery and for refund i have to wait for 1 month 2 days!
Order ID: 408-8775598-4433911 So i had purchased Men's Cotton Track Pants (Pack Of 2) ORDER NO # Order Date :6 May 408-8775598-4433911 Promised refund date: 2 June Courier: INDIAN POST, Tracking #: EW256485975IN Last update is on 8 may that product delivery was...
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1.0
Product
Amazon Customer Care
I didn't like
  • How buyers are treated
  • Coustomer service
  • Because they are cheating innocent people
#1049664
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