Product: Amazon Customer Care Clear all filters (0 of 174 reviews match)
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Amazon - Can't sign into my account

Tried several times to sign into my account. Sent an e-mail and they said they would cancel my Dunken Donut coffee shipments. I never ordered coffee from them. I called and the girl who couldn't even speak English told me I changed my name. I told her I had this name since I was born. She said someone hacked into my account. Nice Amazon.. I will be canceling my account as soon as I can get in to see what's going on.
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Amazon Customer Care
#1494849
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For years Walmart and Amazon sold this pie but for some unknown reason they stopped? I called the Plush Pippin factory in Washington. The young woman that I talked to said that they're still in business and have an outlet store on site but do NOT/will NOT ship pies to...
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Amazon Customer Care
#1488172
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Amazon - No one understands english

Called for a price adjustment. So called customer service rep then sends me a return label. What the ***
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Amazon Customer Care
#1475749
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Amazon - Complaints

I was helped by Kim and Jean on a customer chat about an item I had ordered and got the wrong item sent to me , I was frustrated as I kept telling them it was not my fault I got the wrong item sent to me for the second time but was treated as it was, I was asked for pictures which I sent and even then they were not helpful at all .I am so frustrated and they just didn't care at all .So unprofessional
1.0
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Amazon Customer Care
#1451897
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If you don't like the item you purchased from Amazon, and it happens to be sold by a foreign seller (Amazon doesn't mention it), you can't return it. We purchased a lamp that happened to be sold by a Chinese seller, who did not apparently have a return address in the U.
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h.kitchener
h.kitchener

Sound advice about buying on Amazon from foreign sellers.

1.0
Product
Amazon Customer Care
I didn't like
  • Amazon does not honor a to z guarantee
#1447318
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What I sent amazon

My wife can no longer watch her videos because Amazon told her she had to update her browser. I find it amazing that amazon feels I should update my browser to suit their needs. Just like that, update or your prime account that you paid for will no longer let you watch videos. Big companies don't seem to realize that stupid decisions can be their downfall. I am debating the value of amazon prime at this moment.
2.7
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Amazon Customer Care
#1446768
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Amazon - I need someone to help my return items ASAP

Your immediate assistance is surely appreciated very muchthank you
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Amazon Customer Care
#1444320
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Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
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Anonymous
rg

Very poor customer service. Regularly missed the deliveries. {{Redacted}}

1.3
Product
Amazon Customer Care
I didn't like
  • Unprofessional people and not helpful customer service
#1443554
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Amazon - Poor Refund

Amazon sent me books that were too late to give..Reliable, efficient UPS picked pkg up same day but Amazon claims to receive it 4 days later..to issue refund that now supposedly takes 3-5 days to get to me!!! Ridiculous manipulation to hold money to make interest..but I can't afford to replace gift until I get refund and totally miss the occasion..
3.2
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
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Product
Amazon Customer Care
#1429374
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I called and spoke with a Amazon customer service person and they directed me but there was no info available. Why is it so hard to identify video rental charge's? After 45 furstrating minutes I decided to critique the obtuse effort and let the company know....
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Amazon Customer Care
#1415891
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