Product: Amazon Customer Care Clear all filters (104 of 104 reviews match)
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I contacted them on Tuesday to report remote not working for Fire TV.I was given a phone number to call, then transferred three times. Went through all steps to correct malfunction. two and a half hours later I was told the systems was not working and I would get a...
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Amazon Customer Care
#1139759
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I just joined Amazon prime hoping for a positive experience. I ordered a total of 6 Amazon dot’s. I initially ordered one and then went back and decided to order 5 more for holiday gifts. My order of five was cancelled. I was told I exceeded the maximum number that...
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Amazon Customer Care
#1138674
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Returned items to Amazon and was not given a full refund. After talking to a few people I spoke to a supervisor that told me he would contact the billing department and get back to me. He put me on hold and never got back to me. He did take the phone off hold twice to...
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1.0
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Amazon Customer Care
#1137455
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Amazon - Customers service Representative

#1137219
2.4
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Customers service Representative didn't take care of me was very rude kept me on hold for 15 minutes to get a manager I wanted to find my packages that I ordered and never received. What kind of business is this?
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Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
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Privacy and Data Security
Product or Service Quality
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Amazon - Horrible

#1124800
My items were delivered right inside the gate and stolen. A FEMA represenative was in the neighborhood and let us know. Amazon said file a police report.
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Amazon is too big !!! Cust ser sucks 3 calls

#1118096
Placed on hold for hrs still not resolved ask for refund told 5 days. I had to pay when i ordered go to wal mart. Much better
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Amazon and prepaid vanilla card

#1045650
1.0
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I dint know kindle its a book numerique so i call because i would love to have my money back because i prefer to have a real book but they dint gimme back my money so i both the book how to build a cinema buisness in format paper a real book at 10.40$they dindt listing my purchase in my prepaid vanilla card mastercard so they factured me at my adress home and the prepaid card vanilla mastercard
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Exchange, Refund and Cancellation Policy
Product or Service Quality
Have you ever ordered from Amazon and had an order show as delivered but it was nowhere to be found? That happened to me a little over a week ago. When I phoned Amazon they issued a refund for this item that was presumed lost or miss-delivered. Well today the item...
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3.4
Product
Amazon Customer Care
I liked
  • Quick shipping
I didn't like
  • Customer service
#1136531
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While I was about to order an item on BF sale, I saw an ad on Amazon that told me I can get 10 dollar promotion code on item above 20 dollar when I sign in Amazon app for the first time. I did the simple three step procedure, which was to install the app and sign in,...
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2.4
Product
Amazon Customer Care
I didn't like
  • Customer team
  • Chat support
#1136305
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Very pissed off customer very disappointed with Amazon Earlier this month I purchase an item back on the 8th November a couple days later I realize I had to return the item back for personal purposes once the item was sent back on the 13th of November I call Amazon to...
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1.9
Product
Amazon Customer Care
#1133814
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I have an Amazon black card - could not get help through Chase either. Amazon has turned into a very large scam, money chasing company without customer service unless you already have a purchase to complain about. Shame on Bezos, this is no longer the company he...
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Product
Amazon Customer Care
I didn't like
  • Cant contact customer service with the simplest of questions
#1133216
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Was actually charged to my Amazon Prime Visa as regular purchase. Chase Bank, servicing bank for the Visa charged interest on balance due. Amazon refused to resolve by reversing the transaction since they did not fulfill the order, which was done by an outside company.
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Rahulkumar
Rahulkumar

Amazon Complaint customer Care number 08910497251 Us On call 08910497251 online shopping and other problems sloved call this number 08910497251 New update Call Center No.08910...

2.3
Product
Amazon Customer Care
I liked
  • Product offered
#1103309
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I bought samsung s7 edge and powerbank in agust 24 from amazon but s7 was not in good condition and powerbank is not look like shown in the picture and i decided to send them back i print out the labels but the ups guy did not take the powerbank so i just send the...
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1.0
Amazon, Montana Province
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Amazon Customer Care
#1099310
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I bought a Macbook pro laptop in Amazon. When checking up on my order, I found a warning signal about some difficulties with payment. I got in touch by chat with Amazon Customer Service, she checked and answer that everything was OK. Two days later the warning remained...
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3.1
Product
Amazon Customer Care
I didn't like
  • Negative feedback not excepted
#1083454
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