Manufacturer: Amazon Category: Customer Care Clear all filters (86 of 86 reviews match)
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I've been waiting to get help with a serious issue related to my author page (caused by Amazon's programming) for 5 days, spent entire hours waiting on the phone on hold, sent emails, only receive emails from "no reply" address.Then customer service staff pretends not...
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1.0
Product
Amazon Customer Care
#1057287
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I sent it with tracking number it shows on USPS "IT WAS DELIVERED AT FRONT DESK/RECEPTION" The buyer asked a full refund saying that she never received, I showed to amazon proof of delivery and they refund the full amount to the buyer. I opened a complaint with the...
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1.0
Product
Amazon Customer Care
I didn't like
  • Refund not received
  • Violating their own policies
#1054439
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Amazon - Very late delivery and for refund i have to wait for 1 month 2 days!
Amazon - Very late delivery and for refund i have to wait for 1 month 2 days!
Amazon - Very late delivery and for refund i have to wait for 1 month 2 days!
Order ID: 408-8775598-4433911 So i had purchased Men's Cotton Track Pants (Pack Of 2) ORDER NO # Order Date :6 May 408-8775598-4433911 Promised refund date: 2 June Courier: INDIAN POST, Tracking #: EW256485975IN Last update is on 8 may that product delivery was...
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1.0
Product
Amazon Customer Care
I didn't like
  • Because they are cheating innocent people
  • Unhelpful customer service
  • How buyers are treated
#1049664
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Amazon - Terrible costumer service !!!!!

#1062392
Short and sweet,Amazon costumer service sucks!!!
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Amazon and prepaid vanilla card

#1045650
1.0
I dint know kindle its a book numerique so i call because i would love to have my money back because i prefer to have a real book but they dint gimme back my money so i both the book how to build a cinema buisness in format paper a real book at 10.40$they dindt listing my purchase in my prepaid vanilla card mastercard so they factured me at my adress home and the prepaid card vanilla mastercard
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Amazon Customer Care Review

#1027671
1.3
Ordered items off of Amazon prime three different times and each time there was a problem with getting the product them canceling my order and when I called customer service they hung up on me three separate times or got disconnected. No call back no customer service whatsoever they didn't even speak English
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Amazon Customer Care Review

#916575
They need to fire every stower but three of them at the jeffersonville site. Their inventory mistakes are the main reason you don't get your product in pristine condition. They don't care about the customer, and they stand around and write obsinities on the bins
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Called to talk with amazon and synchrony bank supervisors, on 5/1, 5/2, 5/3 and finally on 5/4/2017 received information that amazon was to blame because they made a "pre authorization" for the first order and that it would "fall off". After speaking to them I...
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1.0
Product
Amazon Customer Care
I didn't like
  • Bad quality and a ripp off company
  • Corporate office executives do not speak to their customers
  • Customer service
#1043360
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My experience with Amazon over the last couple weeks has been such a deviation from the last 7-odd years as a loyal customer, and I’m about ready to sever my relationship. Unlike other companies, I’ve never gotten the run-around from Amazon when trying to return...
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1.0
Product
Amazon Customer Care
#1042008
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Hello I am Meenakshi, I wish to bring this to your kind notice that I had placed an order Milton Royal 3 Tiffin, Since It was big for me carry to the office, and so I placed return request on 30 October 2015 and the product was picked up from my end by Amazon.in The...
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Product
Amazon Customer Care
#1032203
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Over 3 weeks to get refund on amazon gift card
Over 3 weeks to get refund on amazon gift card
felt uncomfortable after that with talking on the phone as i should not feel intimated talking to a AMAZON representative. So my next commutation was via chat. i explained the situation and was told that it was resolved before i could respond to explain how he did not...
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Product
Amazon Customer Care
#1030447
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Double order on two sofa's by Amazon
Customer service was horrendous the people they have working for Amazon doesn't have Amazon nor its customers issues in mind!! They talk to you as if it is a game!! I called and called because I had the money of two sofa's come out of my account!! No one cared!! Until...
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Product
Amazon Customer Care
#1009312
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About a week ago on the 7th of February 2017, I had an Amazon order in play. One item came from Florida and was received last Friday[UPS] The balance of the order was coming from the West Coast someplace and was sent out using ONTRAC. As with all Amazon orders placed...
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3.9
Product
Amazon Customer Care
I didn't like
  • Answer given and no 3rd level supervisor
#1008905
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So, I call Amazon customer service and am told I must deal with the 3rd party supplier and they give me a phone number. It goes directly to voice mail and I get a message the box is full, call back some other time. I foolishly call Amazon again and spend another hour...
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2.0
Product
Amazon Customer Care
#1005372
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