Product: Amazon Customer Care Clear all filters (0 of 171 reviews match)
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If you don't like the item you purchased from Amazon, and it happens to be sold by a foreign seller (Amazon doesn't mention it), you can't return it. We purchased a lamp that happened to be sold by a Chinese seller, who did not apparently have a return address in the U.
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h.kitchener
h.kitchener

Sound advice about buying on Amazon from foreign sellers.

1.0
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Amazon Customer Care
I didn't like
  • Amazon does not honor a to z guarantee
#1447318
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What I sent amazon

My wife can no longer watch her videos because Amazon told her she had to update her browser. I find it amazing that amazon feels I should update my browser to suit their needs. Just like that, update or your prime account that you paid for will no longer let you watch videos. Big companies don't seem to realize that stupid decisions can be their downfall. I am debating the value of amazon prime at this moment.
2.7
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Amazon Customer Care
#1446768
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Amazon - I need someone to help my return items ASAP

Your immediate assistance is surely appreciated very muchthank you
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Amazon Customer Care
#1444320
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Amazon - Dishonest company

Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
1.3
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Amazon Customer Care
I didn't like
  • Unprofessional people and not helpful customer service
#1443554
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Amazon - Poor Refund

Amazon sent me books that were too late to give..Reliable, efficient UPS picked pkg up same day but Amazon claims to receive it 4 days later..to issue refund that now supposedly takes 3-5 days to get to me!!! Ridiculous manipulation to hold money to make interest..but I can't afford to replace gift until I get refund and totally miss the occasion..
3.2
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Amazon Customer Care
#1429374
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People do not realize that Amazon is nothing more than an advertising company for other vendors. I called amazon direct and spoke to a man who called himself JR. I ordered two items in particular. I received one item that was obviously NOT what I ordered and the second...
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Anonymous
Amazon Corporate

As an apology we'll send you a pack of smokes.

1.0
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Amazon Customer Care
I didn't like
  • Amazon
#1427092
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I called and spoke with a Amazon customer service person and they directed me but there was no info available. Why is it so hard to identify video rental charge's? After 45 furstrating minutes I decided to critique the obtuse effort and let the company know....
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Anonymous
Amazon Corporate

Of course we can do no wrong. We are the gods of online ordering and video streaming. Tremble at our might mortal!

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Amazon Customer Care
#1415891
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Amazon charged me for amazon prime. I called Amazon that is when I explained that I had amazon prime for free for a year. The gentleman he said his name was Paul looked at the account and said yes I see this. He said that I had also been charged last month, that he was...
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Anonymous
Outstanding Penguin Macaroni 2

AMAZON PRIME HAS BECOME A TOTAL MARKETING SCHEME RIP-OFF! We only bought it originally for "free shipping/free returns". Now Bezos is raising the price of PRIME and taking awa...

Anonymous
Amazon Corporate

If you want your money back bring $10,000 in unmarked bills to the nearest overpass. One of our drones will be waiting there to collect.

1.0
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Amazon Customer Care
#1411120
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Let's say I order an order on pay day I would have enough money for the order and 2 weeks plus then the order may go through like I had pre orders that the last month then that is when I had to take care of the payment against because apparently it didn't go through...
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h.kitchener
h.kitchener

Que?

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Amazon Customer Care
#1402185
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Amazon - Removing money from my account for wrongful return
I am making an official complaint towards Amazon for removing £30.03 from my account without contacting me about an A-Z Guarantee claim or communicating with me about it at all. Amazon refunded this buyer the FULL amount without any prior warning or communication with...
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1.0
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Amazon Customer Care
I didn't like
  • Customer service
  • Poor delivery service from amazon
#1387677
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