Amazon - Lousy service

Lousy service Amazon shipped character North Carolina have tried since 19 me to resolve this issue with no success I live in Richardson Texas not Wilmington North Carolina it would be nice if I could get in touch with somebody from Amazon I have tried by phone email and text message with no success I would list the account number and the tracking numbers but I think this is also a waste of time. Betty Dillon 972-994-0385

User's recommendation: Find someway to make contact.

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ID
#1971862 Review #1971862 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Usually good service
Loss
$766
Preferred solution
Pick up the chairs that were sent to the wrong address in Wilmington NC

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Verified Reviewer

Amazon customer care helpline number

I need to speak to a person from customer service. I can't believe you can sell products and don't have a customer service representative. Send me the phone number that will have a human being answering.

User's recommendation: Don't buy from Amazon. There's no customer service.

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ID
#1967883 Review #1967883 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Quality products with fast delivery
Cons
  • No customer service
Preferred solution
Let the company propose a solution

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Verified Reviewer

Amazon - Fraudulent seller

I ordered from amazon, the 2 DISK SPECIAL EDITION of "EYES WIDE SHUT". When I received the DVD today, a written note was placed on the ouside cover of the DVD box stating 'DISK 1 MISSING"; and disk 1 is the movie!!!!!! I ordered the 2 disc set, and that is what I want, or I want my money refunded immediately!!! Contact me ASAP. Thank You Grace Peer
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ID
#1963854 Review #1963854 is a subjective opinion of poster.
Service
Amazon Customer Care
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Amazon - Recharged on a return

1.0
Details
Amazon - Recharged on a return
Amazon - Recharged on a return
Amazon - Recharged on a return
Hello I have a problem with one of the sellers. On 2-11-20 I ordered a nurses scrub outfit. On 2-13-20 I received a childs short set outfit. Not what I ordered, so on 2-25 I took item to my local UPS to send the return. I was refunded the 26.79. I have since received 3 emails that I couldnt respond to, stating that the item was not returned and Ill be charged. Today my bank was charged again for the uniform I never received, but for a childs short set that I did in fact return!! I have tried to contact amazon directly but with covid, I have had no luck. So I have found this website that I hope can help get my message to Amazon, and get my refund, refunded. Thank you
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ID
#1963752 Review #1963752 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Usually great service
Cons
  • Zero customer service i never did speak with an actual person
Loss
$27
Preferred solution
Full refund

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Verified Reviewer
1.0
Details
I can't login, and the authentication code is being sent to an old phone number that no longer exists. My old number was 419-380-2449. Your site is not giving me an option to send it to my email, or to receive a phone call for the code. I found this email address only...
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ID
#1957929 Review #1957929 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Great selection of products
Cons
  • No customer support
Preferred solution
have more than one way to verify identity & fix phone system

Amazon - Very satisfied!

5.0
Details
I tried several times to get information on a lost package from Amazon but after contacting you, I got a response from them almost immediately! So happy I found your site!

User's recommendation: Very satisfied with the outcome of contacting *** customer!

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ID
#1950977 Review #1950977 is a subjective opinion of poster.
Service
Amazon Customer Care

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Verified Reviewer

Amazon - I have not received a refund for a gift returned 11 days ago..

2.0
Details
I have not received a refund for a gift returned 11 days ago to an Amazon locker. And now I cant reach customer service.
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ID
#1949315 Review #1949315 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Low price and availability
  • Easy to use most of the time
Cons
  • Poor treatment of loyal customer
  • Impossible to contact
Preferred solution
Full refund

Amazon - Return damaged item

5.0
Details
Received a small table I had ordered and it was damaged. Received nothing but superb service. Very kind person helped me.
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ID
#1944199 Review #1944199 is a subjective opinion of poster.
Location
Cyclone, Pennsylvania
Service
Amazon Customer Care

Amazon - No customer servive help anywhere

ith account information being wrong trying to change it to make it correct it just keeps wanting the same info Cannot get assess to my account I do not know my password and the charge card you want the information on is no longer being used. Received a product yesterday it was the wrong size need it smaller ASAP cannot get ant help at all

User's recommendation: 1.

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ID
#1942008 Review #1942008 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Fast delivery options
Cons
  • Someone else had accessed
  • Very poor customer service difficult to claim
Loss
$11
Preferred solution
Deliver product or service ordered

Amazon Reviews

  1. 1111 reviews
  2. 434 reviews
  3. 426 reviews
  4. 246 reviews
  5. 232 reviews
Amazon reviews
2.4
Details
Trouble logging into account, need an "activation code" sent to my phone but they either don't send it (10+ requests/2 days) or won't accept the typed in code I received (have screenshots). They said there was unusual high activity on my account and need to...
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ID
#1941276 Review #1941276 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Way they treat customers
  • No cs chat
  • Website problems
Loss
$120
Preferred solution
Get your *** together and send me the activation code so I can use my account.

Amazon - I was overcharged

4.3
Details
Was taken care of and was handled with kindness thanks
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ID
#1936197 Review #1936197 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin
Service
Amazon Customer Care

I didnt ordwr amazon prime suscription. I want cancel whatever suscription.

Amazon prime charge me 13.09 like bill utility for suscription on prime. I didnt give my autorization . I want to be remove from suscription.
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ID
#1933177 Review #1933177 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Never had a problem before
  • Variety of selection
Loss
$13
Preferred solution
Full refund

Amazon - Need to cancel prime membership

1.0
Details
Cant get any results on talking to a live person
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ID
#1932695 Review #1932695 is a subjective opinion of poster.
Service
Amazon Customer Care

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Verified Reviewer
2.6
Details
Amazon - Order short an item with no way to correct it
I ordered a set of 3 wastebaskets from Amazon, and received a set that had been opened, with one wastebasket removed, so there were only 2. Went online to return and replace, and found when I printed the return label that it said there were only 2 in the order, though...
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ID
#1931301 Review #1931301 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Easy shopping for wide area of merchandise
Cons
  • No way to complain no matter what they do
Preferred solution
Deliver product or service ordered

Amazon - Update

Hello, Yes it went well. Amazon got in touch with me right away via chat, and they told me that I had to go through Walmart to get my money back. Thanks for checking up. Have a good day.
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ID
#1927862 Review #1927862 is a subjective opinion of poster.
Location
Houston, Texas
Service
Amazon Customer Care