Amazon - Having trouble with my Whole Foods delivery ordered

No one seems to be able to help me Im getting sent back and forth between Whole Foods customer service and amazing prime customer service
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ID
#1822620 Review #1822620 is a subjective opinion of poster.
Service
Amazon Customer Care
Preferred solution
I wantbsomeone to call me who can help me put through my Whole Foods delivery order!

Amazon - For refund

I really was feeling disappointed but they sayed Amazon prime is gonna fully send my refund I'm so happy Thank you amazon the costumer services very kind Thanks again

User's recommendation: I highly recommend to deal with amazon you will never get disappointed.

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ID
#1822313 Review #1822313 is a subjective opinion of poster.
Location
Dallas, Texas
Service
Amazon Customer Care
Loss
$28
Preferred solution
Full refund

Amazon - Bad biz practice on Prime

1.1
Details
I joined prime. I bought Amazon gift cards at Kroger for fuel rewards. Amazon changed my price after purchase(bait and switch) then charged my bank account, which went into overdraft THREE TIMES. This caused my insurance to overdraft three times. So then they credited my credit card for 80 bucks( LED lights I had bought got credited and I got to keep, but that probably costed the seller, not Amazon). I had to argue for two days to get action. They lied about what they could and couldn't do on multiple occasions. You cannot get a prime membership without giving them a credit/debit card. That should be proof that they intend to do these things. Buyer beware. Amazon is not the deal they appear to be
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ID
#1819468 Review #1819468 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Unexpected charges to cards
Loss
$132
Preferred solution
Let the company propose a solution

Amazon - Fraudulent charges

1.0
Details
Amazon did nothing to help me figure out who was charging my account their customer service sucks! *** amazon

User's recommendation: Don’t deal with amazon they are a joke.

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ID
#1818640 Review #1818640 is a subjective opinion of poster.
Location
Evansville, Indiana
Service
Amazon Customer Care

Amazon - I want to cancel my 30 free trail prime

4.6
Details
Thank you very much for your help.
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ID
#1815842 Review #1815842 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Amazon Customer Care

Amazon - You keep taking from my account

3.0
Details
I have been having money taking off my credit card for a while now and i havent given you all permission to do so. I spoke to customer service on the 3rd and she was nice and said my money would be back on my card $25.53. Before the night was over $10.53 was taken off my card again. So i called Customer Service again and the lady i spoke with had a very nasty attitude, she shouldnt be in Customer Service. I asked for a Supervisor and she got me one. I spoke to her and she was very nice and explained what was happening and how to undescribe from Amazon and that my Money would be going back on my card as well.

User's recommendation: Be careful when signing up with Amazon, They use your card without your Authorization .

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ID
#1814591 Review #1814591 is a subjective opinion of poster.
Location
Louisville, Kentucky
Service
Amazon Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - Company lies

2.3
Details
Amazon - Company lies
Amazon - Company lies
Amazon - Company lies
Bought echo show had it sent in 4 times with screen glitches would not connect or over heating problems. Well now it quit all together. Contacted amazon they said its not under warranty. my order page says may be eligible for a return until oct 29 2020.told him what it said he said that's something they all say. All they can do is give me a discount on a new one. Went to product review to leave a bad review it said my product is not eligible for review.
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ID
#1812931 Review #1812931 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Pricing diversity of products
  • Never had a problem before
  • Way i was treated by cs prior to this incident
Cons
  • Poor treatment of a long term loyal customer
  • Refused to post my complaint on amazon
  • Not standing behind amazon products
Preferred solution
Warranty my show

Amazon - Stop using my account

Amazon has been using my capitol charge card no. 3412 which I gave no permission. I have contacted them to no avail so Im requesting to change my account number ASAP. I am emailing this due my hearing impairments which help me a lot. Sincerely Gerardus B Mansveld, Jr
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ID
#1811973 Review #1811973 is a subjective opinion of poster.
Location
Columbia, Tennessee
Service
Amazon Customer Care
Loss
$75
Preferred solution
Stop using my credit card

Amazon - Refund me

Lewis did an excellent job in a timely professional manner
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ID
#1811828 Review #1811828 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Service
Amazon Customer Care

Amazon - Do not order from them!!!

1.0
Details
I hate amazon. It is a horrible company that loves to hire employees that are difficult to understand meaning they definitely don't speak English well. When you have an issue they put on some old white lady that will always sound like your grandma who wants to resolve your issue without you cussing at her. I have had my packages stolen and Amazon does nothing about it besides give me the run around and have me talk to incompetent workers. It isn't fair that they take no personal responsibility for your package being delivered to you!!
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ID
#1811695 Review #1811695 is a subjective opinion of poster.
Location
Austin, Texas
Service
Amazon Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
I have purchased Amazon Prime for more than a year. Four days ago, they sent me an email to say they believe someone else access my account. But without verifying it with me, they erased all my orders, all my addresses, credits,..etc. By that, I cannot track the orders...
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ID
#1808723 Review #1808723 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Fast delivery dates
Cons
  • Put my items at a big risk by erasing all your orders history
  • Messed up orders with incorrect items in them
  • Cancel your order when on sale make you pay higher price
Preferred solution
Let the company propose a solution

Amazon - Cancelled account

I was waiting on hold for 15 min so I hung up. I cant understand the person I was speaking to.
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ID
#1808656 Review #1808656 is a subjective opinion of poster.
Service
Amazon Customer Care
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - If you are not tech savvy, be aware/or don't have 16 hours to research a 90 second problem

3.3
Details
Every time I have an issue, I can NEVER get directed to exactly what I need. I need a number, email, or information, you can forget it. I have to leave Amazons page in order to get the information I need. Poor customer service on their app & site. I have no time to keep doing research and it really turns me off to Amazon... Food for thought Amazon...STEP up!!
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ID
#1806642 Review #1806642 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Great prices
  • Fast delivery options
  • Selections are great
Cons
  • No security for purchases
  • Poor site directions
  • Charging for apps you do not buy or give permission
Loss
$96
Preferred solution
Reach out, listen to your customers, & do something instead if apologizing

Amazon - No complaints

3.9
Details
Was s mix up on card being used , it was corrected not a problem
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ID
#1802962 Review #1802962 is a subjective opinion of poster.
Location
Smyrna, Georgia
Service
Amazon Customer Care

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - 7654995362

No answer No isd pack
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ID
#1802845 Review #1802845 is a subjective opinion of poster.
Location
Patna, Bihar
Service
Amazon Customer Care
Loss
$11