Product: Amazon Customer Care Clear all filters (191 of 191 reviews match)
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Amazon ads

1.0
Details
I keep getting ads that interfere with my serfing. When I called to question them, first they pulled the same thing that they always do, claim they need you to call back in an hour. When I didn’t let them do that to me, they got me to someone who started to listen, then when I explained what I had to complain about, hung up on me. Three times. 6/5/18 wow
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Review
#1272819 Review #1272819 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
1.0
Details
Then Amazon computer wants to sent me a text message. Entering the challenge numbers one need to have the vision that is beyond this world and when you go to hear the challenge numbers they are shoved together with all sort of noise. I imagine Amazon will lose many...
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1 comment
ObsoleteSeaLion946
#1493363

See it is like this comment box. I already gave Amazon my complaint but that isn't good enough another comment box appears. How many times can I say singing in is INSANE; how ...

Review
#1271445 Review #1271445 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Signing in
Reason of review
signing in

Amazon - Don’t Forget your old email address that you signed up with

1.8
Details
Otherwise they can’t help you I guess you are just out your money They said they can’t open up my account without my old email even though I gave them my address order number everything else they have to have a better system than this
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Review
#1267319 Review #1267319 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
2.3
Details
Sir I am the loyal customer of amazon who believes that amazon gives best services and its prime aim is customer satisfaction. But recent incidences changed my views about amazon ,not only it frustrated me by sending wrong products many times but also had a bad...
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Review
#1260601 Review #1260601 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
3.5
Details
If Amazon can charge your account immediately, why does it take 30 days to get your credit back. I followed the instructions to the letter. Amazon decided to give me a "gift" card for my efforts. Two weeks ago, I chatted with customer no-service concerning my refund...
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Review
#1248267 Review #1248267 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Chat and customer no-service
  • Brush off customer and take no responsibility for their service
Reason of review
Poor customer service
Preferred solution
An appology from the CEO
Tags
  • lied

Amazon - Delivery time uncertainty

3.3
Details
Called and the stupid customer service representative could not tell me why in stock items would be delivered when available?????
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Review
#1247306 Review #1247306 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Order processing issue
1.0
Details
My son received a gift, sent directly to him from Amazon, for Christmas. The package had no order number, just a gift card that had no order information on it. We sent the item back as he already had the book and read it months before. I sent 30 minutes on live chat...
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1 comment
Anonymous
#1692112

I had an amazon account 6 years ago, canceled it after the awful customer support. Just opened an account 5 days ago, the account has been blocked 4 out of these 5 days. All c...

Review
#1246392 Review #1246392 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$15
Preferred solution
My son to receive the credit, to HIS ACCOUNT not the gift giver, for the Christmas gift that he returned (since he already had the book and read it).
Tags
  • Amazon Customer Service Sucks
For most web shoppers Amazon is the 800 lb gorilla and often the cheapest and best. But there have been several recent, bad customer experiences; and, they seem to have become more frequent over the past two years with little to no restitution or aim to improve. Here...
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1 comment
Anonymous
#1471904

I have only had to return one item to Amazon a few years back when I inadvertently ordered a duplicate of a dvd. I had no problemed returning it at all. The last few items tha...

Review
#1243832 Review #1243832 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
2.3
Details
Seller refused to respond to me so Amazon itself advised me to file an A to Z claim. What a joke, they denied me based on the fact that I received the right product. In essence they called me a liar and protected the seller. I filed a dispute, again denied now for no...
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Review
#1240021 Review #1240021 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • After 15 years i deserve better
Cons
  • Being called liar
Reason of review
Return, Exchange or Cancellation Policy
thinking it was from amazon.....well..it wasn't. it had problems practically from the box. but since it was over 14 days,( i was in the hospital and recovering for over a month before i could get to use it.) amazon REFUSED to do anything. they referred me to the...
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1 comment
Anonymous
#1454627

Actually he does get to speak to you in that way because......wait for it........YOU STARTED IT!! You can’t play the victim when it was your attitude and threats that caused t...

Review
#1222367 Review #1222367 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Return, Exchange or Cancellation Policy