Product: Amazon Customer Care Clear all filters (0 of 158 reviews match)
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I have ordered quite a lot opf goods from Amazon for my business over the last 5 years and each year the service gets worse and the products they are sending out is pure junk. This is what happens when a mail order company gets a foot hold then they turn to screwing...
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1.0
Product
Amazon Customer Care
I didn't like
  • Policy
#1163951
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Originally Amazon said they would assist with this. I offered to pay for the shipping. Because apparently they are not returnable. I offered to pay for the shipping. Then they came back and said they would not help me. I wrote again and got a brief comment from the...
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3.9
Product
Amazon Customer Care
I liked
  • I really love amazon and this time i was truly disappointed
I didn't like
  • Lack of response from a manager
#1161958
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The concept of Amazon might be great but it has become a breeding ground for ripping off consumers. I made 60+ purchases in the last month on Amazon.com. When I went to return an item that was broken when it got here I noticed that the item "retail" price had been...
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Sneaker411
Sneaker411

To date, Amazon hasn't done anything to fix this problem. All they seem to care about are the greenbacks.

Anonymous
Jeff

Are you serious? That is literally what a sale is. Did you really think things that were on sale were being sold at a loss??

1.6
Product
Amazon Customer Care
I didn't like
  • Lack of interest of consumers
#1160135
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I am a senior citizen and booked aI am a senior citizen and booked a mobile phone model Cloud C1 make INTEX for my wife vide order No. 405-8217512-2657930 through my daughter Nupur Kaul mob. No 9958358883 on 25.12.17. The mobile phone was delivered on 26.12.17 and...
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Sneaker411
Sneaker411

Good grief. You want a complaint posted here resolved within a day or two? Try contacting the company directly. Oh, and your post is a horrible read. Fix it. What a mess!

1.0
Tauru,Haryana
Product
Amazon Customer Care
I didn't like
  • Fraud by employee and thenbad customer service
#1158201
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I am shocked #1 how careless of me to return the Ipad cover without removing my new Ipad ! #2 That I actually got it back ! I called customer service the day after the item was picked up by Amazon.... I was told "finding this item would be like looking for a needle in...
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5.0
Product
Amazon Customer Care
I liked
  • Add on item
  • I have used amazon many many times
  • Service in the past
#1153215
Reply to reviews
Called to change an address. Was on the phone for over an hour. Was transferred to some lady who didnt know about my situation when she was supposed to which was very frustrating. She gave me attitude then hung up on me. Called again and was on the phone for an hour....
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3.3
Product
Amazon Customer Care
#1152019
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Amazon Customer Service

I was placed on hold 2 twice and neither spoke English well and then I was told to call my bank and dispute the charge because their was nothing they could do about it
Product
Amazon Customer Care
#1151865
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I am getting packages from amazon that I did not order I did not paid and they are using my name my address and sending non sense packages, I called them and spent maybe 5-6 hours on the phone explaining my problem maybe to 10-11 people they did not helped at all...
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h.kitchener
h.kitchener

There is a scam going around where scammers in China are sending packages to people with little items in it. I forget what the purpose of it is, but it has been in the new lat...

1.0
Product
Amazon Customer Care
I didn't like
  • I am being harrast
#1148914
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Last week I informed Amazon that someone had stolen my claim code for a gift card. The gift card was given to me from a local power company for a survey. It was sent via email direct from Amazon in Oct. and was going to be used for Christmas gifts for my children....
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2.0
Product
Amazon Customer Care
#1146730
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Amazon is the most wonderful corporation that I know of when it comes to trying please its customers. They really go overboard. While they are not always the cheapest priced company, I have confidence in them. I plan open an amazon credit card very soon. I was bitter...
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4.2
Product
Amazon Customer Care
I liked
  • Ease of checkout
  • Selection and the customer service
  • Jeff in corporate office customer service
#1145428
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