Product: Amazon Customer Care Clear all filters (0 of 158 reviews match)
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Amazon - Tried to order

Tried to order Order declined for some reason Next thing you know they are trying to enroll me amazon prime which I did not ask for and 40 emails later telling me I am declined I called customer support to stop them an I am still receiving emails I will not try to use there service again
Product
Amazon Customer Care
#1189517
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Amazon - I never received a refund issued by Amzon on Dec. 8, 2017
I purchased a dash camera for Model X on Amazon on Oct. 25. I paid US$209 with my credit card. Upon receiving it, I noticed the item did not fit the product description at all. I immediately requested a product return. The seller then asked me to cancel my product...
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3.7
Product
Amazon Customer Care
I liked
  • Only problem i have ever had with amazon
I didn't like
  • I am unable to get a response from customer service
#1189406
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Amazon - REFUND NOT ISSUED EVEN AFTER 4 MONTHS
I made payment using Visa debit card but on 20 Jan 2018 I got a message - "SBI Debit card cashback was credited on 19-Jan for your Amazon order during 13-17 Oct. Check your account statement for Amazon October Cashback 2017". I don't even have SBI account then in...
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Product
Amazon Customer Care
#1186894
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Amazon - Lost untracked returns
Amazon - Lost untracked returns
Amazon - Lost untracked returns
Amazon - Lost untracked returns
I returned several different Amazon.com return items at the same day and time. I watched them be scanned into the system. Only one item was refunded. Two items show that they were delivered to the Amazon Return Agent. Another is showing as undeliverable due to the...
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3.8
Product
Amazon Customer Care
I didn't like
  • Csas that cannot communicate due to language barriers
  • Knockoff merchandise sold as brand name from 3rd party sellers
  • Inability to reach a customer service agent
#1183163
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Amazon - Problem with account specialist returning call in a timely m

I have made several calls trying to return items i have bought and i was told an account specialist would email me or call me within 24 hours and they have not. Why do i feel as if my emotions are being played with.
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Amazon Customer Care
#1179300
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I ordered an Bose Amplifier for my 2009 Chevy Traverse, and a Startech PEX2M2 adapter, come Tuesday January 16TH, both items were stolen from the shipping container on my door step, and when I reported it to Amazon, who I also told that the police were being notified...
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Anonymous
Anonymous

How in the world is Amazon responsible for theft on your property? It’s your responsibility to ensure a safe place for deliveries.

3.1
Product
Amazon Customer Care
I didn't like
  • Customer service or the credit card fraud
#1172425
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Silly me! I thought it would be a good idea to order a book from Amazon. They shipped the book to an incorrect address. Then I asked for a refund and they charged my credit card another charge. So I now have TWO CHARGES AND STILL NO REFUND! Amazon just doesn't care...
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1.3
Product
Amazon Customer Care
I didn't like
  • Customer service they do not speak english and do not help
#1167412
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Although I have had good experiences with Amazon customer service, I've also had two very bad experiences. Last year I ordered a scanner, which was listed by a third party for $295. After it did not arrive in two weeks I called Amazon and was told it was a third party...
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Anonymous
ELISABETH HERSTER

THIS IS A MESSAGE FROM AMAZON AFTER I RETURNED A 289.00 GPS.Hello, We have reviewed the claim and the information you provided for order 113-2986911-3470609. Although we under...

3.3
Product
Amazon Customer Care
#1167206
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My son tried to order from Amazon today for a product that we both needed for our home and he was surprised to find out after putting in his debit card info he sees a camera asking him to place his card in the camera! All of a sudden!- that never happened before the...
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Anonymous
Anonymous

I have a feeling your son was not on the official Amazon site.

1.0
Product
Amazon Customer Care
#1165002
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For some reason amazon cancelled two items in the order without authorization or notice to me as account owner. Suppose to refund $145.32 to my bank account in 10 business days, but none refund has been done as of today and the worst part is Amazon wash his hands...
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1.0
Product
Amazon Customer Care
I liked
  • Ease of use
I didn't like
  • Vague unhelpful responses
  • No help from customer service
  • Unhelpful customer service
#1164273
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