Amazon.Com Uses Misleading Photos

990 of 1104 Amazon reviews

Recently I tried to purchase some Toro lawnmower parts on site included a photo fo a small plastic bag with the pinion gears i wanted and the lettering qty 5.

The photo showed 5 gears in the bag. The normal person would assume the bag of 5 is one quantity as depicted. I order one and got one gear and not the small bag with 5 gears. I called to complain and Amazon customer service then refers me back to a third party supplier by the name of Mowtown Inc, Kennesaw, Ga.

When i emailed Mowtown, they quickly blamed Amazon. Is it not funny that ones blames the other to the detriment of the customer?

These anti consumer entities refuse to acknowledge their responsibility and claim the photos are the responsibility of the other or worse, claim it has no bearing on my transaction.Buyers beware of and also Mowtown Inc or Mowtown USA.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Product or service
Toro Lawnmower Pinion Gears
Review category
Auctions and Internet Stores
review #274163
Had an experience with Amazon? Submit review ›
Helpful? 0 Yes 0 2 No 2
Had the same issue 0 Yes 0
990 of 1104 Amazon reviews

Dec 19, 2011 #393648

Most the images you see for products on Amazon are Generic images, or images uploaded by one of the several sellers selling an item. This is one of the biggest things I hate about Amazon. They make sellers list item with the UPC label... Lets say a computer has been upgraded (memory, ect) The amazon listing will still show the original specifications. The only recourse a seller has is to put extra info in the "condition" section.

I'm surprised so many shop on Amazon.... I find eBay much more accurate (each listeing created individually) so you know what you are getting.

0 0 Reply

Dec 11, 2011 #389121

Is there not a dealer near you where you can get the part? How much were going to save?

0 0 Reply

Nov 19, 2011 #377439

Amazon actually has a service where a store owner can send in their products and photos and amazon will sell and ship for them, basically it's like consignment. They often make mistakes with photos and descriptions and from what i have seen they often blame the original seller.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Amazon. However, many companies do monitor reviews on our site.

You were reading a complaint about Amazon.
Filing a new complaint about