AMAZON.COM is a a market for thieves. Why Because they allow you to sell things.

But the buyer can request a refund and then not send the item back. Amazon.com encourages sellers to send immediate refunds to conduct good business. But then will state not to send refund until you have the item. Sounds confusing i know.

In the event that a seller sends a refund without having the item, the buyer does not have to send the item back. Amazon.com does not allow the buyer any rights to go after the seller for the item or the money returned. Amazon.com only protects buyers. The do nothing for the seller that is scammed.

I sold a tablet for 160.00. The buyer requested a refund. twice she reqeusted. I not wanting to do bad business, sent the refund and requested for her to send back the tablet.

she never ever sent the tablet back. i am out of my money and the tablet. I have complained to Amazon.com numerous times. Their only response is this is your fault.

you should not have sent the refund. While understand i should have not sent the refund without the tablet, she should not have been allowed to steal. After numerous emails back and forth with amazon.com they still will not do anything about the buyer scamming and stealing.

They continue to tell me its my fault she stole. please warn people that amazon.com is a harem for thieves and there is not way of pursuing if you are scammed because amazon.com only protects those they buy and nothing for those that sell.

Product or Service Mentioned: Amazon Tablet.

Monetary Loss: $160.

Location: Aurora, Colorado

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I also have a grievance with Amazon. I was hacked from someone and they purchased a computer for $2000.

Mistakenly the package was delivered to my home I thought. But when I spoke to Amazon representative about the *** and requested a return from for my credit. The hacker had already called Amazon as well and requested a replacement. So, even though there should have been notes to the fact it was a hacker, they replaced the computer.

While the computer I received was already being shipped back to Amazon. The hacker had convinced Amazon to ship the replacement to another address as well in NY and to a Name nothing like mine. ?? So the hacker received his computer as well.

In the mean time I requested a refund because I did not approve the purchase of the computer and gave the whole story to my banking credit card company. They stood by their word and refunded the money to my account. Unlike Amazon. Amazon on the other hand decided to freeze my account.

Thus, steeling everything I have purchased from them, Audible, Prime Movies, my Prime benefits and I’m sure other services I already paid for. They have not given my any help in the situation except treating me as a customer AS A Thief.

Thanks just wanted to give another issue with Amazon Services and how they treat the thief better than the customer. Russell Taylor


I shipped a phone to the buyer, buyer received phone and claimed it was a used.(It was not), I emailed buyer numerous times and buyer never replied back to my emails. The buyer kept contacting Amazon.

Amazon sent me an email and because I didn't reply within 3 days the seller gets to keep the phone.

ohh, Amazon said the seller is not obligated to return the phone. :) Very funny stuff.


Amozon stole my money when I sold on their site then told me to close the account to get my money . NOW I have no access to get my money


Obviously you failed to understand how refunds and returns work. Learn how to read, and then read the procedures and policies.

You were clearly instructed to issue the buyer a prepaid return slip first, and then promptly refund the buyer AFTER the item was returned.

Fortunately for the rest of us amazing Amazon sellers, people like you don't last very long.

Marilyn's Attic, top seller


sorry for Your loss, but getting screwed works on both sides of the track, I know I've been on the other side! I know this don't help You much now, but if You are going to Sell, ebay is Your best bet!

Note! I bought dvds from Amazon, got them and case was busted, I contacted them And told them the problem! asked them If i returned the dvds if I would have to pay return postage to get replacement, they told me to just keep the dvds, & they would give me a full refund, I said no I would not feel right keeping the dvds, which was unharmed without paying something, so they asked me how much of a refund I wanted, I said enough to just replace cases! You need to file a grievance with Amazon, You as a seller has rights!

If this comes to no avail , You need to threaten them with Legal action,, or if the transaction was made using Pay Pal, contact them, and tell them your situation, to see If they can step in. Last resort , You can take them to small claims court, and sue for what You sold it to her for, because chances are, you don't want Your item back, because it problly won't be in the same shape You sent it in!

Best of luck!


I don't know why this person is claiming amazon allows buyers to steal. Amazon prioritizes it's customers.

You are free to use amazon as you wish as sellers. They have policies in place. That's why amazon is #1.

Because they understand the buyer and customers. Everyone loves amazon!


Hello, that same issue happened to me recently, I did sell of an PC Monitor on Amazon.com, I was very clear on my listing the item is not as mentioned but similar an 25" LED PC monitor instead of 27", well the buyer did buy of it and then claim it to Amazon that item is a wrong one, I tell him to ship back the monitor but it hasn't responded yet to my messages and Amazon is gonna take $250.00 from my bank account is a very up-set situation for me :(


Amazon has a catalog system. You can't go to a listing for a 27" monitor and note that you are really selling a 25" monitor.

This isn't ebay. The buyers are conditioned to read the catalog pages, they are not shopping with sellers that have their own listings. If your listing for your monitor doesn't exist, if you are a pro merchant (One that pays a monthly fee that used to be $40 but probably went up by now) you can add to their catalog. So you could add your 25" item to their huge catalog.

But as with everything in life, it's pay to play. You got to be on the right account type to create those pages and you need to pay for it.


For me, after FedEx said it arrived safe and sound, the guy said he didn't have it. I proved it was delivered, and they said it was still my fault.

If I buy something, receive it, and then claim it wasn't received, I get it for free. Insane.


Its amazing how many people will turn against their own. Amazon does indeed suck.

Clearly they are a different kind of criminal organization. Thieves that hide behind a legitimate operation. Encouraging others thieves in order to profit. And there are idiots out there all smug in their "clean" seller accounts putting down other sellers.

I have said it before and I will say it again.

We need to destroy government and corporations before we will have any peace. Because people already know how to run things.




Really? People know how to run things?

Are you kidding? Have you read any of the posts on this site? Half the people here can't even write a simple sentence in the English language, and the other half are so hateful and full of BS that I wish they didn't know how to write. I just love it when people post on the 'net about "bringing the corporations down".

Don't get me wrong, Big Business sucks. I agree with you. But consider this. Where did you get the computer you're using to post to the 'net?

And how is it that you can communicate with the entire planet with your email account & a phone? How does the food you eat get to the grocery store? And who built the car you drive to get to the store?

Sorry, pal, but we do need corporations. The best we can do, as consumers, and as citizens, is to vote with our wallets.

I'm old enough to remember when "eating organic food" made you seem like some hippy fringe cult member, but now?

Every huge supermarket chain in the world has organic food in its isles, and not just Whole Foods, either. And how did that happen?

Simple. People demanded better food, and we stopped buying ***, and the corporations fell in line.


Allow me to translate this complaint:

F Amazon! They suspended my account so I'm not making the money I used to.


Third party sellers on amazon suck. More so for the customer.


I have got so many broken items from amazon sellers I made a clam on all of them I think it works very well sellers should not sell bad things and not expect seller to make them give a refund and lots of things get stolen from front door it has happened to me to times I ordered a *** and it was stolen and a book (hunger games)

Also stolen I got refund that is why I love amazon


Why was dilldo stared out every one owns one


Same thing happened to me as-well, except, the buyer claimed that their post office took a long-time to deliver the item (not my fault), even-though it still got there. Then said that the box was ripped open and the item stolen out of the box, left empty on their front step.

I had to refund this person 200.00, I did not agree that I should, I believe if an item reaches it's destination it is now in the responsibility of the buyer and should not be refunded.

Amazon told me off over the phone about my complaint stating that, this means anyone can steal from buyers on Amazon, simply by ordering an item, then taking it out of the package, keeping it, and reporting it stolen and requesting a refund. This makes me sick to my stomach, Amazon is aiding theft and criminality.


It's anyone can steal from a seller, not buyer, sorry.


Worse of all they charged an irregular prime charge from my account without my permission. When I did talk to customer service about this , they rudely disconnected the phone just to protect their skin.

I think Amazon have forgotten the importance of customer service.

In retaliation we need to stop using their services and use another service or buy online direct from suppliers. As a result of the above, I immediately advised my bank not to accept any request for payment of anything,


OMG! This just happened to me.

I sold 2 textbooks, 1 claimed i posted it as the "incorrect book" and asked for a refund 11 days after he received it. The other one stated it was in "UNACCEPTABLE CONDITION. WATER DAMAGE". The book was in great shape with no damage..

Both buyers issued refunds that I denied which in turn caused them to file claims against me, take their money back out of my bank account, and keep my books.

I reported both to amazon as "suspicious" but they disregarded me and suspended my account.

I'm absolutely furious as i've been scammed out of 2 textbooks and will NEVER use amazon again. MY big question is, how is that not considered THEFT!?