Amazon - Coaster Home Furnishings 5557 Traditional Jewelry Armoire Review from Watford City, North Dakota
I ordered an antique cream jewelry armoire for my mother for Christmas. I open the box on Christmas Eve and see that it is a olive green.
So Christmas got ruined and we call Amazon and they told us to contact the broker OJ Commerce. We give OJ Commerce a phone call and they tell us they will gladly take it back with a 30% restocking fee and have us pay for shipping. Wait a minute, you're charging me about $200 because you guys sent the wrong color! So we contact Amazon and they said we will be backed up through Amazon's A-Z Guarantee Policy.
I just recieved an email that we have been denied for there policy but the company will gladly return it through their return policies. (30% restocking fee and we would have to pay for shipping). Absolutely unacceptable. I thought Amazon was a reputable company but instead found out they support scammers and *** men.
I do hope Amazon helps me get this problem resolved. Next I will be contacting The Better Business Bureau, news agencies, and every outlet on Social media that I can find.
Reason of review: Order processing issue.
Location: Watford City, North Dakota