Farmville, Virginia
Not resolved
1 comment

Amazon oversees and adheres to Apex Media guidelines in regards to rental of textbooks. Amazon has been great to deal with until now.

Please take note when you purchase used textbooks from Amazon that it will not be Amazon's Best Practices that you are dealing with in the transaction. My daughter's textbook was due on Jun 1, late on June 16, charged my card 160+ on Jun 27, and would not allow me to return the book on Jun 30!

All in all, I've paid 200+ for a used text book. I accept responsibility and would understand an additional fee for me not overseeing my daughter's not being on time, but not even 30 days late.

Monetary Loss: $162.

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Anonymous
#834592

Had the same experience...thinking about calling the credit card company and putting a hold on the payment...