Product: Amazon Account Rating: 2 Stars Clear all filters (18 of 217 reviews match)
Filter by rating
filters
Product:
Rating:
2.3
Details
My Amazon account was hacked for several purchases totaling over $1000 worth of Kyle cosmetics. I refused payment for these charges through my credit card and had my card number changed. In turn Amazon had placed a hold on my account pending an "investigation", but...
View full review
1 comment
Machele
#1738676

All, and I repeat ALL large corporations now have terrible customer service. Amazon is a giant and usually, things go well with them, even though they seem to rely on the USPS for deliveries and ignore it's unreliability.

They may or may not eventually get back to you.

Good luck. Find another online retailer to shop with.

Review
#1636080 Review #1636080 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
Loss
$500
Preferred solution
Unfreeze my account and generously prorate my Prime membership

Amazon scammed me for $900

1.7
Details
These people there stole $900 from my amazon account
View full review
Review
#1519767 Review #1519767 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Problems with payment
2.2
Details

Update by user May 05

More than a month of escalating these issues several times and Amazon has done absolutely nothing other than forwarding those escalations to internal teams to resolve! That internal team has never responded till date with an explanation of such accusations and lack of...

View full review
12 comments
Anonymous
#1675825

Your reviews are gone. You will have to find another way to stroke your ego and determine your worth.

I think anyone who would spend hundreds of hours writing reviews to boost their self worth is a sickness. It’s their website and you should respect it, but you don’t. Instead you feel your voice is more important then their right to govern content on the site that they run and pay for. Here is a idea, open your own website, pay for it, spend millions of hours growing it, then tell everyone how unfair it is that some user thinks their rights are greater then yours.

You simply refuse to acknowledge that they have the right to govern their content.

You just want your way. Well thankfully they have heard you and after the stink you have raised I wouldn’t be surprised if your IP was blocked for any input.

View more comments
Review
#1508239 Review #1508239 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
Loss
$999999
Preferred solution
Let the company propose a solution

I can not log into my amazon account

2.0
Details
I registered a new account on amazon yesterday and i loaded $200 amazon gift card into it and today i cannot log into my account, it keeps telling me incorrect password, i reset password and it tells incorrect password, i requested for a OTP and it tells me incorrect password.. I need my $200 they can have their account back.
View full review
Review
#1486174 Review #1486174 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Access/ activation issues
2.0
Details
I had another seller account which is cancelled by amazon. Even though I informed it they straight away block my new account. I appealed for the new account but still no response from amazon. It has been 25 days Im waiting for their response. I heard lots of people...
View full review
2 comments
Anonymous
#1606773

Please tell me when you made your appeals, you actually put together a sentence that made sense and wasn't full of misspellings. Hopefully English is a second language to you..

View more comments
Review
#1408702 Review #1408702 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • No manager follow up
1.8
Details
I ordered some items from Amazon on may 9th this year . I received order info on some items , some we're to be late , no problem , so ten days later I find my debit card was overdrawn by $38 , not much money to most but to me , a homeless 70 yr old man , is a lot of...
View full review
1 comment
Anonymous
#1484454

How can you be homeless AND order online? Sorry but Obama has jack to do with Amazon, that’s just you lashing out.

As for over drawn, that’s 100% on YOU!! I get being mad at the situation but to play as many cards as you have. Firstly, YOU control your banking not Amazon. If you are over drafted then you didn’t have as much money as you thought.

Secondly, your account is going to be more then $38 overdrafted. All banks add on overdraft late fees. Most places it’s about $5.00 a day per day that your account is in the negative. Lastly, one would think that at 70 years old you would be wise enough to NOT spend money you don’t really have.

Just saying that Amazon didnt order the items you did. I mean if you’re homeless wouldn’t your priorities be leaning towards securing a roof over your head so you won’t BE homeless anymore? Any money is a lot of money to lose and I can sympathize. But aren’t you a 70 yr old person with atleast 52 years dealing with being an adult?

Just saying YOU have the biggest part in all of this and accept none of the responsibility. Then you play “pity cards” as if somehow playing them exonerates you from the choices you made.

I would suggest that you get better but at this point in your life it’s not something that will happen. Old dogs and new tricks and such.

Review
#1259859 Review #1259859 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Problems with payment

Amazon charging extra for amazon seller account

2.0
Details
Hi, This is Vijay Nimkarde[+91-9970451635]. My credit card statement shows that you have been charging me Rs. 3911 monthly. Let me know why you guys charging though I am not using your services. Please revert me my money otherwise I will file a case for same. {{Redacted}}
View full review
Review
#1202972 Review #1202972 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Problems with payment
Preferred solution
Full refund
1.9
Details
Bank Records reflect a 2nd Amazon charge which I did not make. Started chat session and the rep confirmed my card and address was being used by another account who is not affiliated with me in any form. Chat session rep told me they couldn't issue refund with me...
View full review
Review
#1182317 Review #1182317 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Especially service rep making references to the bible
Reason of review
Problems with payment
Tags
  • Fraud Activity
  • Theft

Amazon in Amazon, Montana Province - Wouldnt pick up a huge package which I didnt order

2.1
Details
my account was hacked and 2 very expensive security camera systems were sent to me and now they are saying that I am stuck with them as I cannot fit the package into my car, now I have over $1400 of stuff I dont need. Just sitting there. I am never buying from them again... This should not be acceptable! my account was hacked and 2 very expensive security camera systems were sent to me and now they are saying that I am stuck with them as I cannot fit the package into my car, now I have over $1400 of stuff I dont need. Just sitting there. I am never buying from them again... This should not be acceptable!
View full review
Review
#1039116 Review #1039116 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Bad policies and refund policies
  • Poor delivery service from amazon
  • As soon as they have the money they drop you
Reason of review
Poor customer service
Loss
$1588
Preferred solution
Full refund

Amazon - Credits not issued

2.3
Details
Better check your credit card stmts VERY CAREFULLY! I have found several case in the last few months where Amazon did NOT credit my credit card for returned items even after they claimed they did! And it was Amazon's own credit card!! Better check your credit card stmts VERY CAREFULLY! I have found several case in the last few months where Amazon did NOT credit my credit card for returned items even after they claimed they did! And it was Amazon's own credit card!! Better check your credit card stmts VERY CAREFULLY! I have found several case in the last few months where Amazon did NOT credit my credit card for returned items even after they claimed they did! And it was Amazon's own credit card!!
View full review
Review
#1031299 Review #1031299 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$334
Preferred solution
Full refund