Product: Amazon Account Rating: 1 Star Clear all filters (37 of 217 reviews match)
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1.0
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Update by user Nov 26

For the last 1.5 years I was patient. At this point I am silly to think they care.

They do not. They have never done anything to help get back my wasted time for there lack of ability to deliver quality communication, service, and products in the amount of time they...

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Review
#1717253 Review #1717253 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Amazon not supporting customers
  • No paper trail of prime subscriptions
  • Prime not delivered on time
Reason of review
Problems with payment
Loss
$150
Preferred solution
Let the company propose a solution

Amazon in Cape Coral, Florida - Can not log into account

1.0
Details
Answer - To Bad. Trouble shooter hung up on me. He sad to call back and try again. Can not log into my account. i need to tell him expiration date and last 4 digits of that credit card Number. I have no idea and that card was closed several years ago. Amazon People refused to connect ve to a manager. The SOB slammed phone down in my ear!!!!! Have been trying to use this account for 6 months with no luck. Purchased $300 product from another vender.
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Review
#1698185 Review #1698185 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Access/ activation issues

Amazon - My account

1.0
Details
My account was locked because they said I had the wrong expiration date. I have ordered on the same card for over a year, called customer service , they ask you totally stupid security questions, , absolutely no help , and no one else to call, they just keep rerouting your call in a circle ,they didnt even try to provide a solution. i tried to reach upper manage , could not reach anyone for help ,
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Review
#1689055 Review #1689055 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amazon - Liars

1.0
Details
I canceled my subscribe and save the order and was told that I would not be charged. Imagine my surprise when all of these charges came through and they shipped everything anyway. I am having financial trouble and canceled in time, yet they chose to ship anyway. i hate them so much. i spent 3 hours on chat with them and they simply do not give a crap
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Review
#1688379 Review #1688379 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Convient shopping
Cons
  • Vague unhelpful responses
  • Lack of customer support
  • Poor delivery service from amazon
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
1.0
Details

Update by user Oct 17

I tried emailing this review to Amazon customer support - and suprised got a return email from Amazon which I am pasting here - more proof there is NO customer service at Amazon: Hello,This email address can no longer accept incoming messages.If you are a buyer and...

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3 comments
Anonymous
#1763063

I would hate to receive gifts from an unnamed source. Not everyone likes surprises, good or bad.

I would suspect a stalker or someone from the past who should remain there.

Your idea is not amusing and may have ramifications of which your are blissfully unaware. Creeper.

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Review
#1682551 Review #1682551 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Fantastic selection
Cons
  • No customer support at all
Reason of review
Poor customer service
Loss
$50
Preferred solution
Deliver product or service ordered

Amazon - One time pass codes are not working

1.0
Details
Amazon - One time pass codes are not working
I have been an Amazon customer and seller for many years. This week I was locked out of both my buyer and seller accounts because of one time pass codes. The codes either never arrive or when they do arrive they are expired or invalid. This is happened multiple days, on multiple devices, on multiple browsers, on multiple accounts, and on multiple networks. Amazon has admitted that I am not the only one having these problems but seem to have no ability to fix it. I have no difficulty receiving one time codes from any other company, just Amazon. If they don’t work and they know they don’t work then they need to come up with something else that does.
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Review
#1666221 Review #1666221 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Amazon - Press ! for English

1.0
Details
I was a long time Amazon Prime customer and my password stopped working. I attempted to create a new password without success (Amazon was suppose to send me a confirmation which never arrived) so I placed a call. I spoke with someone with a rudimentary knowledge of English who I couldn't understand and had to be transferred to another representative who could actually speak English. This rep was rude and condescending. He had my name, my address, my phone number, my email address and my credit card number but did his best to make my experience as difficult as possible. I told him to just cancel my account. I will subscribe to Netflix and stop shopping on Amazon. I don't need them.
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Review
#1658116 Review #1658116 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Fast shipping
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Hire help who can speak English. Train your customer service reps.

Amazon - Fraudulent charges

1.0
Details
I only used credit through Amazon.com and discovered recently fraudulent purchases in Europe were made. I am posting this as a warning to others so you frequently check/monitor your account/credit purchases. I notified credit company and authorities so they are currently investing this.
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Review
#1649293 Review #1649293 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Fraudulent charges
Loss
$1000
Preferred solution
Investigate this matter further
1.0
Details
I posted a thread here https://sellercentral.amazon.com/forums/t/amazon-suspended-my-account-i-sued-and-won-and-got-my-money-back/482548/43 stating that I won a lawsuit against Amazon for holding my funds and Amazon banned me from the forum saying this You have been...
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1 comment
Anonymous
#1737403

There isn't a company in the world that would allow you to post a brag session about how you won a lawsuit against them on their forums. This was childish and pathetic on your part.

Review
#1608012 Review #1608012 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Damage control
  • Lower level customer service microphone cut out games
  • Refused request to speak to a manager
Reason of review
Poor customer service
Loss
$999999
Preferred solution
You can't fix Amazon.
Tags
  • No Response From Csr
  • Strict Censorship Of Reviews
1.0
Details

Update by user Jul 15

Amazon never contacted me. I called again and got transfwrred to someone who was happy to close my account thw account is closed and I will not have any otgwr contact with amazon.

Original review posted by user Jun 15

I tried to buy something at amazon. During checkout, they said I could get it in 2 days...
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Resolved
Review
#1559891 Review #1559891 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Being lured into prime subscription then locked out
Reason of review
Poor customer service
Loss
$192
Preferred solution
delete my credit card & close the account