Do not use this company for online purchases or Kindle or Prime | Amazon

1.0
Details
Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account. I bought E-books in my Kindle account. I joined Amazon Prime and paid my dues in August of 2019 for one year. Canceling my account also denies me access to my books on Kindle and videos on Prime. I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account. I am the authorized user whose account they allowed to be stolen. Yet they refuse to do anything to restore my account privileges. This is theft of services. I paid for Kindle books and Prime membership. I can not use either one because they closed my account and will do nothing to resolve the issue.
View full review
Review
#1763828 Review #1763828 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Poor treatment of a long term loyal customer
  • Need solution
  • Will not issue refund based on high amount of transaction
Reason of review
Return, Exchange or Cancellation Policy
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • Amazon Deception

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't shop at Amazo. Go without. Buy from a brick and mortar store. Anything byt Amazon

1.5
Details
Amazon has shut off my account because a charge made by an unauthorized user who hacked into my account was charged back by the stolen credit card he used. I've sent them about 6 emails attempting to explain what happened. I don't think any of my emails have even been read. No response directed toward my problem, just more emails demanding that I pay $923 for something I didn't buy.
View full review
Review
#1761722 Review #1761722 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Cant think of any this week
Cons
  • Dont read emails
  • Arrogent
  • Issues are not being addressed
Reason of review
Poor customer service
Loss
$400
Preferred solution
Remove the fraudulant charge from my account, reactivate the account, and give me restitution for the 7-8 hours I've spent trying to resolve the problem.
Tags
  • Fraudulent Use Of My Account

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
4.1
Details

Update by user Jan 14

Amazon closed my account as requested.

Update by user Jan 14

Today 1/14/2020 I received notification from Amazon my account is now closed. I thanked them for this and told them I will no longer shop on Amazon even as a guest as I fear any payment option I use could be stolen like before as...

View full review
Resolved
Review
#1761213 Review #1761213 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Website is open to hackers
Preferred solution
Close the Account and delet all payment information on file
Tags
  • Website Is Prone To Hackers Steali

DO NOT SELL ON AMAZON

DO NOT SELL ON AMAZON
I was a seller on Amazon for many years,they deactivated my selling account 6/19 they accused my of many things that are not the case ,they owe $ 866.12 for items sold since 6/19 as of today 1/20 they have not payed me and they say they are not going to pay me what they owe me,they are crooks
View full review
Review
#1752151 Review #1752151 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Problems with payment
Loss
$866
Preferred solution
want what is owed to me

My account | Amazon

My account was locked for no reason now my package was not delivered and I need to have it sorted out
View full review
Review
#1751874 Review #1751874 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Variety of items sold
Cons
  • Broken promise
Reason of review
Poor customer service
Loss
$38
Preferred solution
Full refund
Tags
  • Amazon Suspended Account

TERRIBLE CUSTOMER SERVICE | Amazon

1.0
Details
First of all it took me 30 minutes to find a customer service phone # on the website. They obviously don't want to discuss problems with their customers. All my online accounts were hacked. Every company blocked it except for Amazon. They allowed someone in Russia to change my email address and password. Luckily I didn't have any credit cards stored on the website. Customer service said they would deactivate the account for 2 days, then put it back with my hacked email address and password. Amazon is the worst company I've ever dealt with - can't wait to delete my account!
View full review
Review
#1746948 Review #1746948 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Terrible customer service
Reason of review
Poor customer service

Account | Amazon

1.0
Details
I can no longer get into my account because they want me to verify a debit card I had on file two years ago that I no longer have like what the *** there should be a security question or something don't ask for something that can be changed in a blink of an eye
View full review
Review
#1738728 Review #1738728 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Asking for old info so can’t get into account

Never sign up with Amazon

I am having trouble with password. They tell me to reset my account. They send me an email with otp# which doesn't work. They ask me 4 questions the last I cant answer. I cant even opt out of this lousy corporation with out a password.
View full review
Review
#1727991 Review #1727991 is a subjective opinion of poster.
Product
Amazon Account
1.0
Details

Update by user Nov 26, 2019

For the last 1.5 years I was patient. At this point I am silly to think they care.

They do not. They have never done anything to help get back my wasted time for there lack of ability to deliver quality communication, service, and products in the amount of time they...

View full review
Review
#1717253 Review #1717253 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Prime not delivered on time
  • Amazon not supporting customers
  • Every order has errors
Reason of review
Problems with payment
Loss
$150
Preferred solution
Let the company propose a solution

My accont lock hogaya 7384745052 | Amazon in Bangaon, West Bengal

sar Mera account lock ho gaya is number per Mera account block block kar diya Gaya hai is account ko kaise open karo please mujhe bataiye please help me my nombar 7384745052
View full review
Review
#1715068 Review #1715068 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Damaged or defective