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A few months ago someone hacked my Amazon account and charged two items illegally. I contact Amazon and my credit card company. Amazon didn't do anything; my credit care company reversed the charges and replaced my card. I called Amazon again about my card being...
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Anonymous
Anonymous

The good old days are GONE ; nobody cares how long you have or haven't been a customer. Your comment about "sign of the times" is 100% accurate.

3.1
Product
Amazon Account
I didn't like
  • Treament by security to fix my problem
#1447155
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Amazon wont refund money

Amazon charged me $39.99 to set up a seller account then immediately denied seller privileges yet will not refund money. I never had an opportunity to even try to sell anything. I have called five times and sent numerous emails with no resolution. I have been fighting with them since October.
1.0
Details
Website
Product
Amazon Account
#1439623
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I am making attempts along with the option of resetting password. The problem 'occurs' when the REQUEST for verification of an expiration date of an old credit card ....9787 no longer active and destroyed is being asked. I DO NOT have this old expired information. In...
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Product
Amazon Account
#1418157
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I had another seller account which is cancelled by amazon. Even though I informed it they straight away block my new account. I appealed for the new account but still no response from amazon. It has been 25 days Im waiting for their response. I heard lots of people...
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Anonymous
Anonymous

Please tell me when you made your appeals, you actually put together a sentence that made sense and wasn't full of misspellings. Hopefully English is a second language to you....

2.0
Product
Amazon Account
I didn't like
  • No manager follow up
#1408702
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Amazon - *** support service ever seen
I have not requested any refund related to that order, instead I requested refund for Amazon Seller FBA service fee, however they give unfair decision and refunded 2 years ago order's money. It showed how unprofessional support service they have, I really can not...
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Anonymous
Anonymous

happened same with me tho............. this is a big scam just charge 39,99 from sellers

FertileCarp998
FertileCarp998

Amazon has a serious problem with it's review algorithms. They are not fit for purpose. Genuine reviewers are being banned and genuine reviews deleted. This makes Amazon's fak...

1.0
Product
Amazon Account
I didn't like
  • Banning reviewers without a specific reason
  • Untrained dishonest employees
#1395668
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I am so SICK AND TIRED of having a sign in problem with Amazon. This past week, and even today, I have to CONFIRM MY IDENTITY. I think this is a bunch of BS. I even have a charge card with Amazon. Which I am VERY willing to give up. Here is what I just saw: Title bar...
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h.kitchener
h.kitchener

Did you sign in or attempt to do so using another machine? That usually kicks in the verification bit. You might try signing in on another machine, get verified on that machin...

1.0
Product
Amazon Account
I didn't like
  • Do not care to fix the problems
#1352717
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For three days in a row, when trying to sign in on Amazon.com I am REQUIRED to VERIFY my email address. I have to get a special code from them that is sent to my email address. 1. I have been using Amazon.com and smile.amazon.com for years. 2. I do not have a Prime...
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1.0
Product
Amazon Account
I didn't like
  • Wwwsmiledotamazondotcom no longer being able to get to
  • Customer service not understanding the problem
#1351435
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I have spent three hours trying to get my "two" amazon accounts deleted so I can reset my password. When I try to reset my password and amazon sends me an email, the email arrives but the MESSAGE DOES NOT COME WITH THE EMAIL. I have talked to four different people and...
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h.kitchener
h.kitchener

Get a new email account from a different provider like Yahoo, Gmail, GMX or Mail.com. You should always have extra valid email addresses for problems like this. The, download ...

5.0
Product
Amazon Account
I didn't like
  • Customer service
#1340992
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I had the worst experience with Amazon support than I had with ANY customer support so far: I could not login to my account although the password I was entering was correct. When I clicked on "Forgot your password?" I got to a verification screen that told me that a...
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4.1
Product
Amazon Account
#1339860
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Amazon sucks *** As a buyer for many many years you are blocking me from reviews and asking questions regarding things that i plan on spending my hard earned money on. Come on man!!!! This all started when i asked a seller a question regarding an item they were selling.
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h.kitchener
h.kitchener

No retailer wants to receive negative reviews---even Amazon. I have indeed noticed a tendency on the part of Amazon to censor negative reviews. Thus, you need to realize what ...

1.0
Product
Amazon Account
#1311735
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