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2.7

I have been using Amazon for their Prime package for years. I have never opted to use a two step verification process because its a pain .

Well I changed my cell phone number and a week later I went to log into my Amazon account as I usually do and bam I needed to verify using OTR sent to my old cell phone. How is this possible . Then I tried to recover using their links to send communication to them to remove it and all it did was loop the login. Me thinking it would take a different route and not ask for otr and let me upload the ID they want.

Well it didnt it looped to the exact same problem. So I clear my cache and history and even have this idea to login from a unaltered venue like google chrome, on my desktop.

Same issue. So, I finally after 3 days, get an upload link to send my ID.

I NEVER TURNED TWO STEP VERIFICATION ON EVEN.

Ive been locked out of my account for almost 2 weeks.

Jeremy Chess

User's recommendation: There should be a OTR link option to email.

Location: Federal Way, Washington

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