I have been using Amazon for their Prime package for years. I have never opted to use a two step verification process because its a pain .
Well I changed my cell phone number and a week later I went to log into my Amazon account as I usually do and bam I needed to verify using OTR sent to my old cell phone. How is this possible . Then I tried to recover using their links to send communication to them to remove it and all it did was loop the login. Me thinking it would take a different route and not ask for otr and let me upload the ID they want.
Well it didnt it looped to the exact same problem. So I clear my cache and history and even have this idea to login from a unaltered venue like google chrome, on my desktop.
Same issue. So, I finally after 3 days, get an upload link to send my ID.
I NEVER TURNED TWO STEP VERIFICATION ON EVEN.
Ive been locked out of my account for almost 2 weeks.
User's recommendation: There should be a OTR link option to email.
Location: Federal Way, Washington
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