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1.6

Well first off they charged me for prime but it wont let me on my account it keeps saying its trying to verify documents Ive submitted my documents over and over and its not working something about because the card I used for my account is different than the card I used to buy my things which is true but makes no sense why its not allowing me to use my account I still receive my orders but cannot track themOr look at them on my account for example one of my Orders that was sent to me is wrong but I cant log onto my account to see which one it was that they sent in error to send it back because my account is on a temp lock I cant use my Amazon prime video I cant even log into my account this has been for about a week and its starting to get ridiculous I would like my account unlocked ASAP thank you someone can call me at 443-512-****

Monetary Loss: $150.

Preferred solution: Extended free prime as well as some thing for my inconvenience my account fixed and unlocked where I can use it and access it so I can make my return.

Amazon Pros: Products good, Variety of items sold, Reviews of various products.

Amazon Cons: Prime does not speed up delivery much, Not able to confirm order, Does not go together right, How they run a scam.

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