0 comments
3.6

I received my refund as gift card when I used my credit card. I was expecting my refund to be back at credit card because there was no way to the app to apply to my credit card.

I spoke with a representative saying she was going to transfer my gift card credit to my credit card but I had to load more money to apply the whole refund, the call was dropped so I called again in this other representative told me a He was not able to do that. So I got mad because I had more money as a gift card balance when thats money need it to use it to pay my credit card or apply to my balance of yeh credit card.

If I called I was told yes you can do it.

Why other representatives will say no if every call is recorded and documented. I got so mad and frustrated how no one resolve my issue.

Location: Avondale, Arizona

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment