Lissette R Qxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pleasanton, California

Glider with ottom, gray, and white

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon - Glider with ottom, gray, and white
What happened was is that I ordered a gray and white glider with ottom and they sent me gray and oak. I spoke with my representative today and he went above and beyond and got me the right order in and he donated the chair that they sent, how wonderful is that, I love Amazon
View full review
Anonymous
map-marker Seattle, Washington

UPS put my 5 packages from Temu in Amazon hut I have no access to

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
UPS put my temu packages in propertys Amazon hut I have no access to temu and UPS not helping please help me get my stuff
View full review

User's recommendation: I had my packages in less than an hour UPS did nothing . Thank you Amazon

Victoria V Vhr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Ana, California

Es inglés y no entiendo

Colchón mal confeccionado, lastima al niño , no se puede dormir, estamos queriendo devolverlo por favor , háganlo pronto
View full review
Ta Kpn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to place order tried to get affirm for the alexa 8. It was approve but wouldnt let me order one.

Tried to order alexa 8 for 99 dollars using affirm account I got approve and it would not let me order. It said couldnt find my address. Help me please
View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Haymarket, Virginia

Order of razer gift card not delivered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered an e-gift card not delivered. Spoke with customer service and they referred it to the gift card department. Never heard from them. Its been 5 days
View full review

User's recommendation: Don’t buy gift cards from them

Cindy K Irx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Pending charge on my debit card is not mine!

There is a Pending charge on my debit card that is not mine! This has been happening recently. You all need to assign a code that people have to use in order to complete an on line order!
View full review
Lina P Stu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

No me ha llegado mi paquete

Mi pedido aparece entregado en el casillero desde el 24 de febrero pero no me llega el código a mi correo me dijeron que me dieron respuesta en 3 días y no ha sido posible mi correo es linampj9111@***.com mi ID de rastreo es 936128****0279********
View full review
Lian saray A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help with kindle unlimited

I want to buy an unlimited kindle for my white paper kindle and it says that my account has been blocked. Can you help me solve the problem?
View full review

Preferred solution: Help with my Amazon account and unlimited payment

Espn Yeg

Very difficult to get in touch with an actual person

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Trying to get a refund for Disney + which we had canceled Amazon said we were refunded but never received it
View full review
Loss:
$151

Preferred solution: Full refund

User's recommendation: Good luck trying to talk to anyone at Amazon

Gary M Ect

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem delivery without order

Going to the Amazon website to find a customer service telephone number is almost impossible. My issue did not get resolved so now I have to search for a mailing address to send in a form in order to get a refund. The email form they sent me does not link to the company so I have to print it out. All this because they sent me an empty package.
View full review
Loss:
$10
Pros:
  • Delivery and product availability
Cons:
  • Customer service

Preferred solution: Full refund

Anonymous
map-marker Orlando, Florida

Cancelled membership and still was charged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Getting ripped off for a monthly fee 3 months after closing account! I want my money back you keep taking from me!
View full review

User's recommendation: Don't join, unless you buy a lot!

Anonymous
map-marker Vale, Oregon

My refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered two truck covers and sent one back when it came in. I called you guys and the first lady said I would get my refund back 5 to7 days a month ago. Called today and was told the same thing so we will see
View full review
Anonymous
map-marker Springtown, Texas

Amazon did not receive an item on return

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Amazon did not show return of 2 orange throws only 1 was refunded. Representative said they were extending the return date by 30 days in order for their fulfillment system to correct the return of the second throw. Representative assured customer that it would be taken care of.
View full review
Jamy Yzs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mandeville, Manchester Parish

I cant see the history of my orders

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i was told i have to wait 48 hours to see my invoice in my order history by the customer representative.
View full review
Kelly M Ocz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item not working and want exchange

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought an iPad Pro refurbished and it started turning off at random times even though it had battery life. I tried to exchange it they gave me the run around trying to contact the 3rd party seller.

I tried to get a call back from customer service. They said this service is not available at this time try again later5 different times. When I got through through pissed customer, the automated system kept messing up. When I FINALLY got to talk to a person, she she couldnt help me and sent me to someone else who didnt know how to help me so he said he was going to send a message to the seller.

Which is what I wanted to do in the first place 5 days and 8 phone calls ago. They have made it REALLYhard to get in touch with customer service and they used to be really good about it.

Definitely slipping down the scale customer service wise. It is beyond frustrating.

View full review
Cons:
  • Customer service is failing

Preferred solution: Exchange

User's recommendation: Just Google a number for customer service. Don’t try through the app. They make you jump through too many hoops anymore.

  • 1
  • ...
  • 92
  • 93
  • 94
  • 95
  • 96
  • ...
  • 5089