customer service customer service order money account item delivery shipping items
2-23-2018 ordered TV Ears thru Amazon.....Card statement shows it was charged $63.00 2-25-2018. Amazon Marketplace Pmts Amzn.com/bill WA Ref #2469216E82XAA06.J6.....Have never received TV Ears and cannot find this transaction on my computer...It's like it just...
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Review
#1224991 Review #1224991 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Not receiving orders but card has been charged.
The Lifeproof case I ordered from Amazon was supposed to be filled by Amazon.com.The case I received was in an old, yellowed, damaged box. The box was open and the case was clearly a return or used item. When I open the item I purchased on my account orders page it...
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Resolved
Review
#1223511 Review #1223511 is a subjective opinion of poster.
Reason of review
Damaged or defective
3.4
Details
The Lifeproof case I ordered from Amazon was supposed to be filled by Amazon.com. The case I received was in an old, yellowed, damaged box. The box was open and the case was clearly a return or used item. When I open the item I purchased on my account orders page it...
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Review
#1223477 Review #1223477 is a subjective opinion of poster.
Product
Lifeproof Cell Phone Case
Reason of review
Bad quality
Loss
$60
Preferred solution
Let the company propose a solution

I paid full price and received a disgusting dirty used pump! | Amazon review

3.0
Details
This is extreme disgusting i ordered a bran new pump but when i opened the box it is obviously an used one with dirty cotton ball stick on very disgusting still has some hand soup left in side and on the soup refill area the soup already dry . So disappointed with this.I called costumer service right away after i received this order was Friday 11:00am and they told me that I have to wait till Monday 5:00pm to call again to claim this issue.I am now so regret order from amazon .
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Review
#1222802 Review #1222802 is a subjective opinion of poster.
Reason of review
Damaged or defective

Update by user Apr 30, 2018

NO WE HAVE NOT HEARD ANYTHING FROM AMAZON ON THIS ISSUE!! 4/30/18 Hello FamiliarWalrus, We are contacting you in order to check the current status of your review.

Did Amazon try to contact you and what happened afterwards? What steps did you take to get this resolved?

Original review posted by user Mar 30, 2018

...
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1 comment
Anonymous
#1456606

https://www.reddit.com/r/TheGreatAmazonPurge/

Review
#1222543 Review #1222543 is a subjective opinion of poster.
Service
Amazon Shopping Review Listing
Reason of review
revoked review privileges
Loss
$1
Preferred solution
Reinstate review privileges
3.4
Details

Update by user Apr 29, 2018

This ONE issue was resolved... (see below) but thousands of similar issues with other products on the web site remain... Buyer Beware!!!!!

Update by user Apr 29, 2018

Amazon has been notified of this issue, and the seem to have removed the offending product, however, I don't see that they are...

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Resolved
Review
#1222506 Review #1222506 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Convenience
Cons
  • False amazon prime claims and lasership
  • False statements on thieir website
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

Bad experience | Amazon review

Only received few items. I already waiting for the other items. . I will receive the items or not or how to call them to follow up. Wasting money only shopping in Lazada.:
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Review
#1222405 Review #1222405 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
bought a personal grocery cart. thinking it was from amazon.....well..it wasn't. it had problems practically from the box. but since it was over 14 days,( i was in the hospital and recovering for over a month before i could get to use it.) amazon REFUSED to do...
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1 comment
Anonymous
#1454627

Actually he does get to speak to you in that way because......wait for it........YOU STARTED IT!! You can’t play the victim when it was your attitude and threats that caused the situation.

You medical issues have ZIP to do with making a return. So just admit the item wasn’t what you were expecting and you were verbally abusive to the only person who COULD HAVE HELPED YOU!! You’re expecting that another human being is going to swallow your crap and then smile about it? You need to work on not only your temper but your interpersonal skills.

You get more done by acting like a mature adult then a petulant child. Let me guess, they wanted you to ship it back at your cost and they would have replaced it.

But in what YOU call wisdom you chose to try and make them do as you wanted. Which was to eat ALL of the costs.

Review
#1222367 Review #1222367 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Free gifts | Amazon review

I DO NOT WANT YOUR FRRE SPIN AD ON MY PHONE!!!! I get one more and I will cancel amazon prime.
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Review
#1221106 Review #1221106 is a subjective opinion of poster.
Service
Amazon Advertisement
Reason of review
Bad quality
3.8
Details
Seeing the bad side of Amazon
Seeing the bad side of Amazon

Update by user Apr 27, 2018

Update: It took three or four repeat complaints on the Amazon site to get the seller to finally respond. Their response was to simply remove their erroneous ad.

The effort it took shows that correcting these types of errors is not a high priority. I imagine some...

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3 comments
Floyde
#1453400

Shipping cost has NOTHING to do with the cost of the item. I don't understand why this is so difficult to understand.

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Review
#1220979 Review #1220979 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Quick delivery
Cons
  • Monitoring of ad errors
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution