Amazon
Reviews and Complaints
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Verified Reviewer |
Colorado Springs, Colorado
You sent me a label that I can't email to ups
I don't know what happened to Amazon, I used to love shopping with them. All of a sudden, the service is not very good. I am shocked.
- Amazon shipping service
- Speed in delievery
- I am very angry right now
Preferred solution: Full refund
User's recommendation: Stop buying from Amazon until their service improves
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong items
Wrong pills. I just want what I paid for.
Maybe you guys should hire better pickers to pick the right items. Please just send me the right item and I'll have these pills waiting for the delivery person.
Preferred solution: The right item
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Package claim delivered, but wasn’t
UPS claims that on November 9, they delivered my package. However, the package with tracking number 1ZH9217F030845**** was not delivered. I just want my stuff!
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Afton, Virginia
Un rembolso
Llevo meses enviándoles mensajes para que me devuelvan el dinero, les he mandado fotos y parte del eureka me ha trastocado el apartamento, no sé por qué nadie me soluciona este problema y me mienten y nunca me devuelven el dinero, les llamo y les llamo y no me contestan.
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Verified Reviewer
Resolved: Never received merchandise,it was for my daughters birthday
Company fixed the issue and I have been provided with apology. They issued me a refund
Very upset that I ordered this product early September, still never received it and now it's stating lost order
it was a birthday present for my daughter
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Forgot to add the the store #1949
Don't have the coat nor my refund have not sent a link being dealing with this problem since Tuesday and called today was delivered Thursday today is Friday
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sent me a used eufy
This is very disappointing from the Eufy vacuum. I unboxed it to find a dusty vacuum dock and the filter bag full of dust.
This is disgusting! How could this even happen in real life? We expected to get a full refund. We don't even want to get a brand-new resend and free return label for this piece of garbage.
This happened two times in a row with vacuum orders from Amazon.
The first one was the Roborock S8 Ultra, which left dirty water and wouldn't go into the tank, leaving the dock dirty and soaked. We didn't get a full refund and paid $233.37 out of my pocket to ship it back and didn't get reimbursed as they promised after they received the returned item.
Preferred solution: Full refund
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Verified Reviewer |
Yulee, Florida
Delivery Truck hit our garagex3
Nothing has happened; the company has not returned our calls. This is the first time it happened.
They said, 'If you didn't witness it, we didn't do it.' The second time, when I witnessed it and took pictures and called, nobody called back.
This is the third time, and they really did a doozy this time. Nobody even professed to doing it, but Amazon was the only one that delivered two packages yesterday to our house.
User's recommendation: Do not trust them . Will NOT tell you if they damage your property
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Huntington Station, New York
Did not receive my package
Doing an exchange package of a tv stand for an enfamil formula that I did not receive. But is showing delivered
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Verified Reviewer |
Baton Rouge, Louisiana
Resolved: Wrong address
Company fixed the issue and I have been provided with apology. They did exactly what they said they’d do, replace
You all have been delivering my items to various addresses. I've given instructions for items to be dropped off at a white trailer with a red shed in front of it.
The physical five-digit number on the trailer is 76913. Please, I've put these notes on file but they continue to do it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delivery issues
I pay for Prime every month. In addition, I paid $24 for a custom sign that says, 'Amazon deliveries do not go here!' I've put it in my notes that my apartment is on the third floor and that's where I want my packages delivered.
Our access doors do not lock, and anyone has access; pizza delivery, Chinese food, other renters' guests, and my packages have been stolen more than once! In addition, some are heavy and I can't carry them to the third floor. I've been assured that my packages should be delivered to my apartment as per my detailed instructions, but nine out of ten times they are NOT! Drivers ignorantly put them right in front of the sign.
I am fed up as I have called about this issue over 20 times within this year! 
- Selection
- Delivery accuracy
Preferred solution: Deliver product or service ordered
User's recommendation: Good luck getting your packages!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return of clothes bought
I purchased two jackets from Amazon and when they were delivered, I discovered they were not my size. They were rather too small for me.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Linn, Oregon
Resolved: I can’t get the refund form completed
I have tried to call then email then tx the. Wrote a letter.
Still no response.
I should not have to pay for something that does not work and They won’t let me send it back. Help
They wont give me a refund nor will they let me send it back. The product will not hold a charge. It doesnt work
User's recommendation: Do not buy anything with a battery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lyerly, Georgia
Amazon redeem card
They need to do the right thing by resolving the problem
They need resolved the issue by refund my money for the trouble of all this
I have received no issue resolved about it
I purchased a Amazon redeem gift card from the Dollar general store and loaded also $90.00 on it and when I got ready to use it on the Amazon store account online to make a purchase it says 0 dollars balance and I hadn't used it to do anything purchased. So how would it be possible when the card hadn't been used.
Preferred solution: Full refund
User's recommendation: Don't purchased these cards
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Toronto, Ontario
Resolved: Difficult time dealing with the seller with a return package
Company fixed the issue and I have been provided with apology. Finally after several back & forth and my *** off comments I did get my refund. Not a positive experience with the seller.
I am unable to send any of my files through their portal. I have tried using my cell phone, iPad, and computer.
I have tried reaching out to customer service. What is going on?
User's recommendation: Only deal with the Direct seller and not a middleman through Amazon
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