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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Being billed for services i do not desire

Original review updated by user Jul 07, 2021
I was being billed 14.99 for a Prime subscription I canceled 3 months ago.. I noticed. When noticed I was being billed for this service 3 months ago, I called then to cancel. ... And I was assured, all billing would be stopped. but he didn't and has not .my bank statement showed charges of 14.99 this month (July) last month (June) and the previous month May..and im preety sure I canceled this subscription sometime in February or March ..watever the case, I hope the cancelation goes thru this time because I absolutely do not want. watch. or desire Prime Video Services no offense yal cool...but I have other, better and cheaper choices to choose from at this time.

User's recommendation: Don't get buy subscription services that require autopay.

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ID
#2664893 Review #2664893 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • Fast delivery product availability pricing
Cons
  • Refund time frame
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn't deliver and not refund

Amazon - Didn't deliver and not refund
Amazon - Didn't deliver and not refund
Amazon - Didn't deliver and not refund
Bought this item the tarp for the camping through Amazon and the seller was Performance Tool, RENTON, WA, 98057 US , and they tried to deliver through 3rd party company which is porulatar and 1st time they took my delivery back and said customer refused the delivery where they didn't even come to deliver when I made complaint to the Amazon customer service and they request the delivery again after 2 days and full refund of product price and also Prime membership fee also promise that I will get the product also which i didn't receive it yet.

User's recommendation: Amazon service getting down day by day which we never recommend.

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ID
#2664775 Review #2664775 is a subjective opinion of poster.
Pros
  • Usually good service
  • Used to be fast shipping
Cons
  • Bad question for me ---no service from nobody
  • Inaccurate feedback reports
  • Not checking goods befor the final consignment takes process
Loss
$80
Preferred solution
Full refund
New Reviewer

Billings

I have already been charged 899 for prime video and yeah its trying to make me worry chart get charged again
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ID
#2664756 Review #2664756 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
New Reviewer

Did not receive item

I ordered a laptop from Amazon it said it was delivered but I never got the package if they did deliver it It wasnt left at door I live in a building complex it was left in mailroom thats what email said Im not sure if it was actually delivered or someone stole it
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ID
#2664670 Review #2664670 is a subjective opinion of poster.
Pros
  • I like amazon until now
Cons
  • Delivery accuracy
Loss
$297
Preferred solution
Deliver product or service ordered
New Reviewer

Never received order

Can I cancel the order ? I never received and ordered a different one. Please advise thanks I await your response
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ID
#2664456 Review #2664456 is a subjective opinion of poster.
Loss
$19
Preferred solution
Full refund
New Reviewer

Screwed up prime wardrobe return, plus frozen screen

Read above, it describes my situation fairly well, although an actual human being would probably be a better solution . I hope I get to find out today, as I am under an Amazon impoSee time deadline.
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ID
#2664359 Review #2664359 is a subjective opinion of poster.
Pros
  • No help from customer service
Cons
  • Terrible waste of my time
Preferred solution
Completion of my issue and agreement on resolving Amazon error.
New Reviewer

Check if call from Amazon was a scam

Auto call said charge to Amazon acct over $900 for phone associate checked both mine and my husband account said it was a scam call
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ID
#2663965 Review #2663965 is a subjective opinion of poster.
Location
Pewaukee, Wisconsin

I was informed an iPhone was being sent to Dayton Ohio under my account

An Indian sounding guy tried to get me to sign up to a remote site to take control of my phone by saying he could help me on stopping the delivery of a $1200. dollar phone being sent to Dayton, Ohio under my Amazon account.

User's recommendation: hang up if someone you suspect is trying to phish you for your account information!!

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ID
#2663948 Review #2663948 is a subjective opinion of poster.
Location
Escondido, California
New Reviewer

*** online search engine

You put in a search, and the engine completely ignores what you want! Sort it out you money grasping idiots!!!!

User's recommendation: Spend some of your billions in profit in improving the search engine with amazon in general!

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ID
#2663808 Review #2663808 is a subjective opinion of poster.
Preferred solution
Get a better search engine FFS!

Customer Service

They were very accommodating and answered all my questions. They helped me to rectify my issues with ease.
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ID
#2663572 Review #2663572 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

Charged for prime

I have been charged for prime services which I did not authorize I want a refund for months charged And a copy of my authorization you have of proof
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ID
#2663517 Review #2663517 is a subjective opinion of poster.
Pros
  • Availability of products
  • Are great otherwise
  • Fast
Cons
  • Charged unauthorized
Loss
$240
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I don't want service and still being charge

I dont want the device no more having a hard canceling it no representative to talk tonight want my refumd return toy bank account I been going through this for last months. Please help best of your ability
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ID
#2662635 Review #2662635 is a subjective opinion of poster.
Service
Amazon Delivery Service
Pros
  • Much too difficult to resolve issues
Cons
  • Little or no contact with live customer service
Loss
$49
Preferred solution
Full refund
New Reviewer

Problem with sending item back

I keep waiting for a postage paid return label I have called before and keep getting the run around Im tired of waiting my next step is to call my credit card and dispute this transaction

User's recommendation: Don’t buy from Amazon.

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ID
#2662131 Review #2662131 is a subjective opinion of poster.
Loss
$169
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Advanced Reviewer

Resolved: Amazon Prime Could Not Help Me!

Update by user Jul 06, 2021

Company fixed the issue and I have been provided with full refund. Gave correct account info and had the issue resolved..

Original review posted by user Jul 06, 2021
I had contacted their customer service, and they could not cancel my recurring monthly bill, because I had told them over the phone that my Old Outlook Account was no longer active, but they had ignored my words and had said, Is there anything that I can do for you today? I had hanged up the phone with frustration. The Amazon Team was not understanding my Technical Concern! I Want My Full Refund Of $13!
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Resolved
ID
#2661924 Review #2661924 is a subjective opinion of poster.
Service
Amazon Prime Membership
Cons
  • Phone call confusion
  • Not understanding
Loss
$13
Preferred solution
Full refund
New Reviewer

Trouble with a return

No way to return a prime order that arrived today. There are no live return options to start a return Items came in multiple shipments

User's recommendation: Call customer service.

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ID
#2661787 Review #2661787 is a subjective opinion of poster.
Preferred solution
Full refund