New Reviewer

Problem

Terrible customer service Don't speak English Terrible background noise Problem with return package and ups pick up Problem with every e mail send no correct answers no problems solving!!!

User's recommendation: Get people who can answer questions not creating more problems.

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ID
#3209769 Review #3209769 is a subjective opinion of poster.
Location
Hallandale Beach, Florida
New Reviewer

I have no reason to review this yer

I am ordering items that specify they will be delivered this evening but when I place order it says they will be delivered after this evening. Need help!
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ID
#3209765 Review #3209765 is a subjective opinion of poster.
Pros
  • Shipping on time
  • Shipping
Preferred solution
Deliver product or service ordered
New Reviewer

No satisfaction.

Childs Christmas gift available for half the price about a month later on the website . Lots of trouble( sending , repacking,etc. in order to obtain refund ). No price adjustments allowed . Terrible policy . As usual, with large companies, once customer is hooked.goodbye! Being a frequent customer counts for NOTHING. Loyalty is not a quality AMAZON CARES ABOUT! P.S. Your email title shows no class, either.

User's recommendation: Wait before you buy and check around.

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ID
#3209745 Review #3209745 is a subjective opinion of poster.
Location
Carbondale, Pennsylvania

Not satisfied with seller's return label that is being promised

The seller was able to refund my money but a little rude when I wasn't able to cancel the review it right away. I promised that I will as soon as I received my refund. Unfortunately I don't check my credit card the same day. The seller also promised to keep the item. Now I saw that he is requesting it to return. I don't mind returning it but I was promised that the seller will send me a return mailing label. This product is too expensive anyway for the price.

User's recommendation: For me I won't buy this product.

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ID
#3209721 Review #3209721 is a subjective opinion of poster.
Location
Rosemead, California
New Reviewer

Trying to speak with someone from Prime

Checking membership could have double membership . Check to see if Carmen Gorman and Sally Cawley both are paying for Prime membership?
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ID
#3209685 Review #3209685 is a subjective opinion of poster.
Location
Arlington, Texas
Service
Amazon Prime Membership

Bought phone

Yeah I bought an iPhone refurbished on Amazon via Amazon at verizon.com I called Amazon to return the phone cuz it gets hot I wanted to return it but they said they don't have any record of it because it wasn't a straight up Amazon action so that I needed a some kind of code or number that goes with it made it to send me anything of that nature all they sent me was a piece of paper saying it was a refurbished part from Amazon / Verizon and they don't seem to be willing to do anything about it I've already got a new phone and moved on but this phone cost me like 120 bucks I'm on disability I only get so much a month and I think it's a bunch of crap

User's recommendation: Don't buy something used like a phone maybe something else might work but this this situation didn't work for me.

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ID
#3209669 Review #3209669 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Gift card

I bought a $25 Amazon card I tried to upload it to my account it is saying the card is not working I took it back to the store that I want it from and they told me I needed to contact you I am very unhappy about the situation
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ID
#3209639 Review #3209639 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$25
Preferred solution
Let the company propose a solution

Billing issues

The representative was very knowledgeable and extremely helpful! Give her a raise so you can keep her, she made my experience really good. My issue was resolved and she helped me prevent it from happening again kudos
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ID
#3209633 Review #3209633 is a subjective opinion of poster.
Location
Columbus, Ohio

Charges incorrect

Charged double for braclet and git the wrong merchandise ya advertised it was a comforter and when my daughter opened it for it was a sheet

User's recommendation: Double check.

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ID
#3209628 Review #3209628 is a subjective opinion of poster.
Location
Leander, Texas
New Reviewer

Refund

I returned 2 kitchens pub set for 2. I received one refund but not the other refund. I accidentally order they was to small. They where returned threw Ups.
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ID
#3209623 Review #3209623 is a subjective opinion of poster.
Loss
$79
Preferred solution
Full refund
New Reviewer
Amazon - Theft and mistakes
Amazon changes the payment amount during the payment then stops the payment because the amount is higher and wont go through then wont take the money when it is on the account and stops the whole order from being able to do something about it then on the phone takes...
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ID
#3209621 Review #3209621 is a subjective opinion of poster.
Pros
  • Ease of use
Cons
  • Take money while canceling
Loss
$140
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Where is my refund

I WANT MY REFUND!!!! WHERE IS MY REFUND, WHERE IS MY REFUND!!! WHERE IS MY REFUND!!!! I WANT MY REFUND ON MY CREDIT CARD!!! YOU NEED A PHONE NUMBER TO CUSTOMER SERVICE

User's recommendation: You need to have a freaking phone number to be able to call, this is ridiculous.THIS IS RIDICULOUS!!!THIS IS RIDICULOUS!!! THIS IS RIDICULOUS!!!! THIS IS RIDICULOUS!!!! WHERE IS MY REFUND, WHERE IS MY REFUND.

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1 comment
#2110099

Same thing happened to me!

ID
#3209613 Review #3209613 is a subjective opinion of poster.
Location
New York, New York
Loss
$52
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

About my returning item

Did not come with good directions on how to put the dollhouse together and the all house will not stay together. I would not even pay $10 for this dollhouse
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ID
#3209612 Review #3209612 is a subjective opinion of poster.
Location
Goodlettsville, Tennessee
New Reviewer

I have a charge on my bank statement that isn't on my Amazon history. It's for $127.33.

I had a charge that apparently was made by someone else. Now I'm supposed to call the bank to tell them I am disputing that charge.

User's recommendation: Look at all of your transactions closely.

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ID
#3209597 Review #3209597 is a subjective opinion of poster.
Location
Council Bluffs, Iowa
Loss
$127
Preferred solution
Full refund

No problem

Excellent service good quality great customer service it's a pleasure to work with you. Thank you. Nothing happened. I don't know why this I got this email. Like I had said I'm very happy with your services and your products and your customer service I never have a issue with you guys.
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ID
#3209591 Review #3209591 is a subjective opinion of poster.
Location
Syracuse, New York