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Prime Video SCAM

I cancelled prime video 11/24/21. Today I notice I got a message that my cancellation notification was received by an address that can not accept incoming e-mail. Today when I contact Amazon Prime I guess Im receiving notice that the service will be cancelled on December 24. I am pissed to the maximum; because I NEVER INTENDED TO SELECT Prime Video. The app is set up to cause people to inadvertently select Prime Video service and then FORCE customers to pay for at least least a month of service. If within 2 hours I do not receive cancellation of this Prime Video service effective 11/24/21; dispute the unauthorized payment my bank!!!!!!!!!!!

User's recommendation: As written above Amazon is not engaging in scams!

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ID
#3099903 Review #3099903 is a subjective opinion of poster.
Preferred solution
Full refund

Unauthorized purchase!

Someone called saying they were from Amazon and did I authorize a purchase for a $750.00 smart phone? If I did not press one. Fortunately when I tried to press one I got disconnected. So I decided to call Amazon to see if it had been charged. It was not charged to my account, and the agent told me he had heard this story before, had I pressed one the scammers would try to get information from me. Thanks for the warning.

User's recommendation: Be careful and don’t be scammed.

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ID
#3099860 Review #3099860 is a subjective opinion of poster.
Location
Spartanburg, South Carolina
New Reviewer

Missing item

I did not receive item and refund issued to repurchase email was sent for verification. Care representative made sure everything was verified and everything taken care of
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ID
#3099844 Review #3099844 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Amazon digital charged me for something i didnt order

I was charged 5.99 from Amazon digital. I did not order. And don't know what it is. Please remove this purchase
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ID
#3099806 Review #3099806 is a subjective opinion of poster.
Pros
  • Pls refound my money
Cons
  • Process to get this resolved
Loss
$6
Preferred solution
Full refund
New Reviewer

Delivery issue

Delivered to wrong address and handed to resident there. Beware dishonest drivers.It wasn't handed to anyone here at 6:01 pm.
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ID
#3099781 Review #3099781 is a subjective opinion of poster.
Pros
  • Normally good service
Loss
$13
Preferred solution
Full refund

Return for assembled furniture with no box

They gave me information to contact pilot to pick up the 2 pieces of furniture.IN 6-8 WEEKS! Thats ridiculous!!! No response from pilot yet!
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ID
#3099774 Review #3099774 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong items

I have never had an issue with Amazon. I even was an employee for the company and loved it. However the agent Sally that I spoke with on this call should never work for this company. She took so long to request my refund almost an hour to be exact. She put me on hold several times and was very rude. When it seems like she didn't know her job. I asked for a manger she continued to ask me why.she refused and I had to call through on my other phone just to speak with a manger. Worst experience ever.

User's recommendation: I had the wrong items and no one made any accomodations.

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ID
#3099732 Review #3099732 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Pros
  • Service usually good
Cons
  • Bad customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Possible fraud on my account

I was told that my account was hacked and several charges were being placed, I need to speak with somebody from customer service
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ID
#3099726 Review #3099726 is a subjective opinion of poster.
Preferred solution
I need to speak with a customer rep
New Reviewer

Missing a piece from delivery I received

Got a do bed today.its missing plastic tubbing that hold up top of bed..dont need to return just need the tubbing piece seems useless to go to UPS carry big box when problem can be easily rectified
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ID
#3099724 Review #3099724 is a subjective opinion of poster.
Location
Queens, New York
Preferred solution
Deliver product or service ordered
New Reviewer

Refund

I didnt sign up for Amazon prime. Can I please get a refund..,,,,.,,,,,,,,,,,,???????????????????????
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ID
#3099723 Review #3099723 is a subjective opinion of poster.
Loss
$35
Preferred solution
Full refund
New Reviewer

Keep taking money off my card

They keep taking money off of credit card that I told him I wanted canceled and they canceled it but yet still take the money off the card and now I can't get them to get into my account to stop it even though they have the right email account. This is like the third time I've had to do this please resolve

User's recommendation: Check your bank statements cuz they'll be taking money off even though they don't have a account with them.

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ID
#3099658 Review #3099658 is a subjective opinion of poster.
Loss
$50
Preferred solution
Full refund
New Reviewer

Dispute charge

Two charges unfamiliar to me I didn't authorize the two charges and I would like for my refund of 1.06 and 1.06 to be returned to my card ending in 5263 Thank you in advance

User's recommendation: None. Don't want to order anything else because my card is being used without my permission.

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ID
#3099650 Review #3099650 is a subjective opinion of poster.
Location
Neenah, Wisconsin
Loss
$2
Preferred solution
Full refund
New Reviewer

Can't watch streaming tv

I create an amazon account when in Italy. Now I live in USA (NC). I updated my fire stick and since I watch mediaset infinity an error code appears: CTS-SMIL-GEOLOCATIONBLOCKED. Can you help me?
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ID
#3099646 Review #3099646 is a subjective opinion of poster.
Location
Southern Pines, North Carolina
New Reviewer

Optimus Heater almst burned my house down!!!

Heater is a total p.o.s. Oprimus Brand .. BEWARE!!!!!! Positive side of plug caught on fire & damaged receptacle.. ; i am pissed.. no thermal sensor prevented.. breaker never flipped.. horrible electrical engineering; VERY UNSAFE!!!!!!!!!!!!!

User's recommendation: Do Not Buy no matter how safe it appears.. extremely dangerous heater.. absolutely no way this thing passed real UL safety standards.. would be willing 2 bet my bottom dollar.. if truly inspected..they would fail..

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ID
#3099621 Review #3099621 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Loss
$60
Preferred solution
Full refund and credit for electrical damage on my end that i have to fix now.. 2nd go'round on a replacement due to shipping damage & bad design leads to defects right off in function..2nd unit..ndamage..optimus heater bad!
New Reviewer

Complaint for delivery

Delivery drivers are NOT following my delivery instructions making it easy for anyone to steal my packages.
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ID
#3099582 Review #3099582 is a subjective opinion of poster.
Location
Cleveland, Ohio
Preferred solution
Delivery instructions followed